Roman Pichler

SEPTEMBER 4, 2018

For advise on when to carry out product backlog grooming, please see my article “ When should Product Backlog Grooming Take Place? ”. Software development is an exciting but demanding profession. Unforeseen things can happen in software development including people falling ill and a server going down. Focus on the Sprint Goal.

Technical Advisors 244

Technical Advisors User Testing Customer Experience Software Review 244

The Product Coalition

OCTOBER 21, 2019

Here I aim to show how experience, respect for discipline, and an insistence on following good project management practices can go a long way to help to develop successful software projects in spite of many challenges. To be clear, we will not discuss how to start a software development project or which steps you should take to kick it off.

Technical Review 60

Technical Review Technical Advisors Research Software Agile 60

The Product Coalition

MAY 27, 2020

Start on the right foot By factoring in a localization process from the get-go and choosing the right translation software and vendor, translations can be automated and accelerated on a technical level. The most helpful vendors are those that advise on the right processes and best translation management tools for the task at hand.

Feedback Software 127

Feedback Software Technical Advisors User Testing Software Review 127

Amplitude

JUNE 8, 2017

I had become pretty active as a mentor and advisor to various startups and really enjoyed it! Social Capital’s work consists of helping solve the world’s largest problems which it does by investing in technology in sectors such as healthcare and education, and companies both within and outside of the United States.

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Inspired by Marty Cagan contains a little about everything in product management and is based on how the most successful tech companies in the world build products. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Gainsight

JUNE 18, 2020

Today I’m speaking with Janine Snead , IBM’s Chief Digital Officer, Vice President of Customer Success IBM Cloud and Cognitive Software. Fourth, we have customers that can’t cover with dedicated CSMs due to capacity. Technical skills matter a lot. . Welcome to our Change the Game in 5 minutes Series.

Data Visualization 52

Data Visualization Technical Review Technical Advisors Customer Experience 52

Gainsight

AUGUST 5, 2022

Preparing and presenting executive reviews. The technology and platforms both Sales and CS use often have similar capabilities. While it requires more of a technical background, as a CSM, you come with the perspective of knowing the customer’s needs and goals. You can better advise on valid customer pain points.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Userpilot

JANUARY 5, 2022

With so many options on the market, it can be difficult for SaaS executives to find the best onboarding software for their product. What you need is a rigorous analysis of the top players out there, based on an understanding of the features that quality onboarding software needs to provide to be competitive. Let’s get into it.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Source: cultofmac.com.

Analytic Tools 103

Analytic Tools Feedback Software User Testing Data Visualization 103

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

JANUARY 5, 2021

A good starting point would be working with the “Manifesto of Agile Software Development,” particularly ensuring that stakeholders understand that adapting to change over following a plan is paramount for the organization’s future success. A new feature is overdue and has been drastically underestimated due to unexpected technical debt.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. If NPS scores are high, it means customers are realizing your value since they are willing to advise others to use your product. Send a personalized modal to ask for reviews.

Feedback Software 86

Feedback Software Research Software Onboarding KPIs Customer Experience 86

The Product Coalition

MARCH 11, 2020

Finally, the term Development Team seems to limit the role to technical people, for example, software engineers. Ignoring technical debt: The Development Team is not demanding adequate capacity to tackle technical debt and bugs during the Sprint. Read more on technical debt and Scrum.) Team leads?

Weak Development Team 78

Weak Development Team Development Technical Advisors Software Review 78

Userpilot

SEPTEMBER 8, 2021

We generally advise against linear, top-down product tours. Using product tour software is a better decision. The best product tour software on the market is Userpilot. Using the same example, imagine that you're going through the different tooltips in this rather basic product tour for project management software.

Analytic Tools 81

Analytic Tools Feedback Software Onboarding KPIs Software Review 81

ProductPlan

MARCH 4, 2022

Unfortunately, we can’t advise you on specifics here. Question 2: If our company didn’t have any product tech stack when you joined, what types of tools do you think we’d need first, and why? If the hiring manager knows this, you probably won’t get questions about building a tech stack.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Bain Public

MAY 29, 2020

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support. Julien Chosson CEO, Wastack.

CTO Coach 52

CTO Coach Research Software Startups Feedback Software 52

PMLesson's Ace the PM Interview

MARCH 1, 2020

I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo. Due to the number of applicants, making it past the resume screen may rely on a bit of luck.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

PMLesson's Ace the PM Interview

APRIL 9, 2020

Software development is one of the few highly skilled occupations that doesn’t require any professional certification. CIO’s top 10 , taken from Switchup.org, a review and ranking guide which examined thousands of alumni reviews to rank coding bootcamps based on price, location, job support and instructor quality.

Software Review 52

Software Review Data Visualization Technical Advisors Analytic Tools 52

Intercom, Inc.

JANUARY 5, 2023

He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. It’s a business tax software company called Xero.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

UX Studio: Product Management

JULY 14, 2021

As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices. Fantasy has expertise in the healthcare industry, hospitality and leisure, entertainment and media, finance, and technology, to name a few.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Business of Software Conference

JULY 7, 2021

In this guest post Paul Kenny (founder of Ocean Learning and long time BoS participant and speaker) argues that software and SaaS “proven sales playbooks” are BS. Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Userpilot

DECEMBER 6, 2021

If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? When choosing customer success software, consider: (i) ease of adoption, (ii) is it no-code?, (iii) 2 – The best customer success software will be no-code.

Analytic Tools 87

Analytic Tools Feedback Software Reporting Tools Data Visualization 87

Userpilot

JULY 13, 2021

The best walkthrough software on the market is Userpilot. That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. But the million-dollar question is: which software should you choose?

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Gainsight

AUGUST 6, 2021

This step involves enabling the CS team so they can effectively onboard, teach, or advise customers about the new feature. CS teams can then leverage these materials as part of their regular communications and meeting cadence such as QBRs, monthly progress reviews, etc. monthly progress reviews, QBRs, etc.), Step 3: Launching.

Product launches 52

Product launches Customer Feedback User Friction Onboarding KPIs 52

Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. I transitioned to a software company focused on financial planning. Today, we’re talking to Jeff Beaumont from GitLab.

Analytic Tools 52

Analytic Tools User Testing Data Visualization Reporting Tools 52

eG Innovations

JULY 2, 2021

There’s a full list of all the Citrix and non-Citrix components we monitor available here: IT Monitoring Technologies & Supported Platforms | eG Innovations (use the tabs such as “Virtualization” to explore in detail). Yes, eG Enterprise supports monitoring of Nutanix AHV and we are a Nutanix technology partner. BMC RemedyForce.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Usersnap

FEBRUARY 19, 2019

Industries are being disrupted by digital technologies today. Due to this disruption, traditional ways of innovation are insufficient. According to the 2017-18 World Quality Report , 34% of organizations in the software industry have used crowdsourced solution as a way to increase testing bandwidth.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Intercom, Inc.

MAY 19, 2022

To give more context to these figures we’ve sent a survey out to hundreds of support professionals in the software and internet industry, consumer services industry, financial industries, and many more with company sizes ranging from 10 employees to 10,000+. That’s why you need to do these internal reviews as well.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

Gainsight

AUGUST 31, 2020

” Amy also believes that with each job, she moved closer to software and began thinking about product management. At an annual Autodesk engineering technical conference two years ago, Amy took the stage to address this very issue wearing a Peloton shirt and told the audience the story of the Peloton subscription experience.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

Intercom, Inc.

JANUARY 14, 2021

How to use technology to create something. But the consulting experience was interesting because I realized that technology is just one part of it – to have a big impact and to build something that’s going to touch many people or solve something important, I need to understand the world and the business side.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Pragmatic Marketing

SEPTEMBER 16, 2009

As product managers, we bear the responsibility for bridging the two worlds – technical and business, and need to influence both. Change must happen on two levels across the organization: Technical – Roles and responsibilities must be understood, accepted, and adopted. Participating in technical release planning.

Technical Advisors 70

Technical Advisors Technical Review Feedback Software Agile 70

eG Innovations

AUGUST 11, 2022

What some third-party tools offer beyond the native Citrix monitoring options – eG Enterprise, ControlUp and Goliath Technologies’ Monitor IT were discussed. George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. Best practices for Citrix Logon Simulation.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Product Bookshelf

FEBRUARY 7, 2017

One of the rules, written by Lawley, advises to work on problems you are passionate about. It’s critical for product managers to explicitly spell out their positioning and review it with the entire team. The positioning statement is what you say if someone with a minimal understanding of your industry asks what your product is.

Technical Advisors 48

Technical Advisors Product Management Product Manager Weak Development Team 48