Remove tag internet-of-things
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How our infrastructure scales alongside our customers

Intercom, Inc.

We have truly global ambitions to bring our mission of making internet business personal to the biggest enterprise customers across the world. We’re serious about delivering the best customer experience with our Engagement OS. We’re growing alongside our customers. You want to serve multiple millions of active users.

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‘Niching’ Down

The Product Coalition

Being able to focus your limited time, resources, and people can often be the thing that makes or breaks a company. To cut a long story short, as part of that review, we looked at their “flagship app” which few could really describe what its purpose was…apart from rattling off a long list of features and things that it could do.

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Gain a Competitive Edge With On-time Orders: use AR for Warehouse Operations

The Product Coalition

With the rising amount of persons retrieving the Internet through tablets and cellphones, mobile app development has the exclusive capability to admittance a huge amount of targeted customers. You would always want that this slow procedure must increase by at least 40 percent and you must get correct orders on time and all accurate.

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Tools of the Trade: Visualizing Discovery with Opportunity Solution Trees

Product Talk

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them. I literally couldn’t put it down.

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Tackling complex design debt: a three-step framework

Intercom, Inc.

There is a somewhat legendary startup mantra, initially popularized by Facebook, that says you must “ move fast and break things ” when trying to scale a product. The thinking behind the saying, which was one of Facebook’s original employee values, is that if you’re not breaking things, you’re not moving fast enough.

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How customer support can keep up with customer expectations

Intercom, Inc.

You see the character of a company when things go wrong,” Tristan recalls. Personal, instant conversations like this might be new for a bank, but it’s representative of a change in the way internet businesses are providing customer support. Search and self-service is how people expect to find things. Consumer expectations.

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How can we deliver faster with Scrum?

The Product Coalition

Borrowing this image from the internet where someone like me would have stumbled upon in the first place to understand the different roles in Scrum and the aspects they focus on. Scrum and ‘moving faster’ are treated synonyms in leadership discussions. Try leveraging the real benefit of continuous Product Backlog Refinement.