Mixpanel

MAY 2, 2023

Mixpanel launched over a decade ago as an analytics tool for product teams. Product and marketing teams have to collaborate very closely to drive growth, especially when the goal is product-led growth (PLG). But here’s a little secret: More than half of our users today are actually on marketing teams.

Data Visualization 119

Data Visualization Analytic Tools Embedded Analytics Marketing 119

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Are you ready to dig in?

Product Research 93

Product Research User Testing Customer Feedback Research Software 93

Userpilot

JANUARY 8, 2024

Best practices for effective customer acquisition and product-led growth. 16 Customer acquisition strategies to grow your customer base This section covers strategies to attract your ideal users and keep them glued to your product when they finally sign up. In-app strategies for converting free or trial users to paying customers.

Analytic Tools 103

Analytic Tools Research Software Feedback Software Customer Experience 103

Userpilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. Their overall satisfaction level with your product. The most critical features and functionalities of the product.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Research Software 92

Intercom, Inc.

JUNE 13, 2022

Built for you is back – this time we’re revealing the powerful product updates we released in May! Last month we turned our attention to data – unleashing new features that help you improve how you collect, access, and use first-party data to influence your product and scale your business.

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

Userpilot

SEPTEMBER 14, 2023

If there’s one underappreciated – yet vital – task that product managers must get right, it’s user segmentation. Behavioral segmentation is all about creating a target segment based on product usage. Basically, how does a customer interact with your product or service? size, industry).

Customer Experience 95

Customer Experience Analytic Tools User Testing Feedback Software 95

Userpilot

FEBRUARY 20, 2023

Which of them should you choose to generate growth insights for your product? TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Intercom, Inc.

AUGUST 10, 2020

For a time when it launched, Rippl was New Zealand’s most downloaded app, surpassing Facebook and Instagram with over 72,000 downloads in its first week on the market. Shortly after its launch, it was also promoted by the Ministry of Health. But on launch day of Rippl, they certainly did.

Research Software 197

Research Software Customer Experience Government User Testing 197

Userpilot

MARCH 9, 2023

Before you rush into creating a product thinking people will love it, it pays to perform a product-market fit analysis. You want to be sure there is a demand for your product, so you don’t have to suffer the embarrassment of a massive flop. Successful product-market fit examples include Userpilot, Slack, and Dropbox.

User Testing 95

User Testing Product Research Product Marketing Customer Feedback 95

Userpilot

FEBRUARY 24, 2023

Are you wondering if Appcues offers the right analytics functionality for your product? We also show you how it stacks against Userpilot analytics in case you’re considering alternative products as well. Appcues click-to-track events allow you to monitor user engagement with different features in your product. Book the demo!

Data Visualization 94

Data Visualization Analytic Tools Onboarding KPIs Software Review 94

Userpilot

NOVEMBER 28, 2022

Automation is crucial for taking a customer-centric approach to product growth. With a solid feedback tool, you can create different types of contextual microsurveys , customize them, set frequency intervals and behavior triggers for the surveys, add qualitative follow-up questions, and use response tagging to detect trends.

User Testing 93

User Testing Feedback Software Customer Feedback Data Visualization 93

The Product Coalition

MARCH 6, 2024

This is especially true for startups and new products. Focus and being able to find a niche can be a huge unlock for products. In fact, I’d argue that it’s a common pattern of success for early-stage companies and products. To cut another long story short, we did what all great product people do, and we did the research.

Research Software 131

Research Software User Testing Customer Experience Data Visualization 131

Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs.

Product Research 86

Product Research Customer Feedback Data Visualization User Testing 86

Userpilot

NOVEMBER 19, 2023

TL;DR Cross-selling is a sales and marketing tactic that helps increase the average order value by selling additional or complementary products to current customers. Use a personalized cross-selling approach with complementary products. Notion launched the Notion AI feature with a waitlist. Improves customer retention.

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Reporting Tools 82

Userpilot

DECEMBER 15, 2022

In this blog post, we’ll be discussing 11 examples of heatmaps to understand customer engagement better and create more enticing products. Whether through mouse clicks, scrolling, or eye-tracking, these tools provide a quick view of all the information needed to make accurate business decisions and drive your product growth.

Data Visualization 92

Data Visualization Customer Feedback Analytic Tools User Testing 92

Userpilot

JULY 26, 2022

While some product managers focus solely on quantitative data, one can argue that qualitative data is just as important because it reveals what customers feel about a SaaS product. Qualitative feedback is customer-generated feedback about a product or its features through open-ended questions. You’re not alone.

Feedback Software 97

Feedback Software User Testing Research Software Customer Feedback 97

Userpilot

MAY 30, 2023

TL;DR A customer experience survey is a questionnaire designed to help a business capture customers’ thoughts and feelings about a product. Userpilot can help you build surveys (from scratch or using templates), trigger surveys based on user activity, and tag survey responses to identify patterns. Book a demo to learn more today!

User Testing 95

User Testing Product Research Customer Feedback Feedback Software 95

Userpilot

NOVEMBER 19, 2022

What is product service management? How is it different from product management ? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. They also help develop only the products that satisfy real user problems.

Data Visualization 97

Data Visualization User Testing Research Software Feedback Software 97

Userpilot

FEBRUARY 24, 2023

If you’re wondering how to create a feedback loop in your product, you’re in the right place! In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. Let’s get right to it!

Product Research 97

Product Research Feedback Loop Feedback Software User Testing 97

Userpilot

DECEMBER 31, 2022

It includes both web analytics and product analytics. Another way to track digital analytics is to tag UI elements and track how users engage with them. Userpilot is a product adoption tool with valuable features like segmentation, A/B testing, and real-time data tracking that help you meet customer needs.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Reporting Tools 96

Userpilot

MARCH 7, 2023

Do you want to get product growth insights but are unsure whether to use Amplitude analytics or not? TL;DR Amplitude is a product analytics tool that turns raw data from user behavior into critical insights. Apart from that, Amplitude has been built entirely for product usage data so it’s a better tool for product teams.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

AUGUST 10, 2023

In a dynamic and fast-evolving world, understanding where you can leverage automation is important: behavioral marketing automation is quickly becoming a valuable skill for product marketing professionals. There are many ways to introduce behavior-based marketing automation in your product. Tooltip created with Userpilot.

Analytic Tools 91

Analytic Tools Feedback Software Marketing Product Marketing 91

Userpilot

OCTOBER 2, 2023

Generative vs evaluative research methods are two techniques for conducting user research when managing your product. Both UX research methods are different but provide valuable insights to help your product development process. Evaluative research assesses existing products to identify usability issues and areas for improvement.

User Testing 105

User Testing Product Research Research Software Feedback Software 105

Userpilot

MAY 17, 2022

Are you a product manager looking to add enhancements to your existing product and improve engagement ? But what is a product improvement? There will always be changes, updates, and improvements that need to be implemented to improve user experience and keep products competitive. What is a product improvement?

Feedback Software 96

Feedback Software User Testing Product Research Customer Feedback 96

Userpilot

JANUARY 12, 2023

So let’s jump straight to the article to uncover product growth insights with the help of behavioral analytics. You can also use UBA data to recommend content and products contextually. Likewise, product marketers use the data to target the right audiences with marketing campaigns. Feature tagging with Userpilot.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Customer Feedback 96

Userpilot

MAY 21, 2023

In our guide, we discuss; The importance of features releases The stages of a successful release Best practices for each of these stages We also mention how Userpilot can help your product team orchestrate your feature releases. TL;DR A feature release involves adding and launching feature improvements or new functionality to a product.

Onboarding KPIs 83

Onboarding KPIs Feedback Software User Testing Product Research 83

Userpilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! You can also embed Zendesk functionality into your product using JavaScript. However, you may still need to pay to subscribe to the products.

Embedded Analytics 84

Embedded Analytics Data Visualization Analytic Tools Feedback Software 84

The Product Coalition

NOVEMBER 2, 2022

So, the way for new ideas is open, and you can launch a similar project. The main thing is to implement unique features in your software product. Of course, it is hard to become as successful as Instagram (the platform attracted 100,000 users in one week after launch). Why develop an Instagram-like app? 24% of the 4.18

Analytic Tools 114

Analytic Tools Research Software Feedback Software User Testing 114

ProductPlan

MAY 16, 2023

ProductPlan has consistently seen changes over the past 12 months, and our very own product roadmap has been a part of that journey. The product team began by conducting a few internal and customer interviews to gather feedback on the 2022 roadmap. With that said, we’ll focus on lanes , legend , tags and even custom views.

Roadmap 52

Roadmap User Testing Customer Feedback Customer Experience 52

Userpilot

MARCH 28, 2024

User analytics play an essential part in the product development and management process. It also explores different kinds of user data analysis, shows you how to conduct it, and introduces a few product analytics tools with the necessary functionality. That’s one of the questions our guide answers. Let’s get to it!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

UX Planet

FEBRUARY 21, 2024

Conduct User Research The research will help you understand people who use your product, define a user mental model, and use this information to maximize the chance that you will create a user-friendly product. Create a taxonomy: Define and organize keywords and tags to support navigation and search. UX research methods.

Information 71

Information User Testing Data Visualization Product Research 71

Userpilot

OCTOBER 24, 2022

Looking for an NPS program to collect customer feedback and improve their experience with your SaaS product? To build an NPS program for your SaaS product, you need to first segment customers and decide who to survey. You can tag responses to understand the context behind the NPS score. What is an NPS program?

Feedback Software 96

Feedback Software Analytic Tools Research Software Software Review 96

Userpilot

JULY 30, 2023

You should put more focus on acquisition than retention when you’re launching new features /products or aiming to expand your customer base, or when the market share or churn rate is low. The higher the customer retention rates, the more customers are satisfied with your product, and vice versa.

Customer Experience 89

Customer Experience Customer Feedback User Testing Data Visualization 89

Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Launch interactive walkthroughs and checklists to help users attain activation faster. Help customers gain full value from your product. And, what pain points do they wish to address with your product?

Feedback Software 93

Feedback Software Analytic Tools Research Software Customer Experience 93

UX Planet

FEBRUARY 2, 2024

If you like implementing new things to improve productivity, you should experiment with them and evaluate the results. You can share your results using the tags #figbruary or #figbruary2024. An example task from a challenge looks like this: Amie Amie is the new calendar-based productivity app everyone is talking about.

Research Software 52

Research Software UX Software Review User Testing 52

Userpilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. TL;DR User trust is a form of faith users have that your product or service will match their needs without compromise. When users trust your product, they’re more likely to stick around and become loyal customers who attract other customers.

User Testing 95

User Testing Customer Feedback Customer Experience UX 95

Userpilot

APRIL 8, 2022

Let’s have a look at how the two products stack against each other. Appcues is a great product experience tool that you can use to onboard users with product tours. Userpilot is a code-free product experience software. A/B testing is not available in Appcues but included in all Userpilot plans.

Analytic Tools 97

Analytic Tools Data Visualization Software Review Customer Experience 97