topics cro-culture 
Intercom, Inc.
MARCH 15, 2021
Whether in pop culture or in the workplace, the stories we tell – and who gets to tell them – matter. Reflecting on her own career journey, Leandra Fishman, Intercom’s CRO, recalls being told, “You’ll never be successful without a college degree.” Representation matters. As the saying goes: you can’t be what you can’t see.
Mixpanel
JULY 22, 2021
This article investigates the challenges larger organisations face when implementing product analytics, how to overcome them, and how to successfully develop a data-driven product development culture that focuses on providing excellent customer experiences. The impact product analytics drives depends on your organisational context.
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Intercom, Inc.
DECEMBER 21, 2021
Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. It was all face-to-face.
Intercom, Inc.
APRIL 15, 2021
For Francis Brero , co-founder and CRO of MadKudu – a marketing operations platform that helps companies identify, qualify, and engage with their leads based on how likely they are to convert – this actually opens up a whole lot more possibilities.As Francis: I think conversational support is a very interesting topic.
Intercom, Inc.
FEBRUARY 18, 2021
Last week, Intercom CEO Karen Peacock and our new CRO Leandra Fishman joined me for the inaugural event in a discussion series held by Inter-women – one of our internal community groups. Karen: This is another topic that Leandra and I had not talked about, which is favorite books. It just changed the way I was thinking about things.
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