UX Studio

JULY 13, 2023

With podcasts, you can multitask like a boss, learn on the go while commuting to work, cleaning up the dishes or walking your dog. It is designed by researchers – so they do not waste time on topics that are irrelevant to us. Listening to this podcast is like eavesdropping on a fascinating conversation between UX experts.

Data Visualization 83

Data Visualization Product Research User Testing Customer Feedback 83

The Product Coalition

FEBRUARY 1, 2021

There’s going to be a lot of designers, marketers, and product managers reading this and thinking to themselves, ‘what the hell is he talking about?’, The issue here is enterprise organisations should understand the market, just like wider society, is a fluid organism that constantly ebbs and flows like water.

Customer Experience 161

Customer Experience Data Visualization Product Research User Testing 161

UX Studio: Product Management

SEPTEMBER 12, 2021

Less than a decade ago, the word ‘design’ was mainly associated with aesthetics, color palettes, and the infamous Comic Sans font. Yet, over the course of a few years, design has gone from something that most people don’t really care about to a powerful influence on our daily lives. Relations between technology and design.

Research Software 137

Research Software Data Visualization Reporting Tools User Testing 137

The Product Coalition

JUNE 26, 2023

Having a clear understanding of the context at various scales about a topic contributes to a more rounded perspective of the world around us, making us less susceptible to misinformation, false statements, and propaganda. Intro Digital product developement is incentivized to address the pain points and benefits of the individual “user.”

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Userzoom

APRIL 21, 2020

UX at William Hill is all about understanding the psychology behind customer decisions and designing products that enhance their experience. After I finished my psychology degree, I worked in marketing, PR and events for a few years. I think UX should be at the core of every digital business and product.

User Testing 93

User Testing Research Software Data Visualization Product Research 93

Userpilot

FEBRUARY 10, 2023

Actually, there are multiple types of personas for different teams, levels of research, and use cases—which you need to understand if you want to connect with customers. Marketing personas are designed to cover the psychological and behavioral aspects of the target audience. What is a persona?

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Research Software User Testing Analytic Tools Feedback Software 97

Lenny Rachitsky

FEBRUARY 13, 2024

What if we annoy users? Reddit ’s users flipped out. 👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Enter my friend Kristen Berman.

Data Visualization 105

Data Visualization Product Research User Testing Research Software 105

Andrew Chen

FEBRUARY 12, 2024

The reason is that a proper pitch includes many of your credentials, your achievements, the ways in which you and your team are highly unique, and we simply don’t talk like this at dinner parties. The dangers of conformity You might be going through a moment of introspection now and asking why am I like this?

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The Product Coalition

FEBRUARY 3, 2022

otherwise, there’s no point entering a “market” where users are delighted with existing solutions. gender, age, marital status, income, education) Psychology (attitudes, opinions, values, interests) Behaviour (e.g. After initial market segmentation, you’d like to create your first hypothesis of a Persona. it’s a hypothesis.

User Testing 143

User Testing Product Research Product Marketing Customer Experience 143

Userpilot

FEBRUARY 2, 2022

Perhaps the most common app onboarding design problem is trying to build your entire onboarding process from scratch. User onboarding is the process of educating your customers on how to get the most out of your app. Key onboarding milestones in the user journey include the Aha Moment and activation. Let me show you how.

Analytic Tools 95

Analytic Tools Research Software Onboarding KPIs Customer Experience 95

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. We think it’s important to acknowledge that the level of digital development has helped overcome obstacles like the lack of physical conversations and closed schools. Know your users.

Education 74

Education Research Software Feedback Software User Testing 74

Userpilot

SEPTEMBER 16, 2021

This is a testament to the level of engagement that you can get out of users who are enjoying what they do. Let's dive deeper into a few gamification strategies that can help you optimize the user experience ! Gamification incentivizes users to engage with your product by leveraging game-like mechanics.

Research Software 52

Research Software Feedback Software Onboarding KPIs Customer Experience 52

The Product Coalition

MARCH 17, 2021

Since I can’t sing like Taylor swift, This article is about my breakup with Norton. Since I can’t sing like Taylor swift, This article is about my breakup with Norton. This was confusion by design. Thinking about it, an antivirus company sells confidence, competence & trust. This is still relatively normal.

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UX Studio

MARCH 13, 2023

What do you need to know about mental health awareness when designing a digital product, and why is it so important to understand its background? Are there any guidelines and regulations for digital products that designers need to follow? We start developing our mental health in childhood.

Research Software 82

Research Software Feedback Software Reporting Tools Onboarding KPIs 82

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE! When implemented effectively, it transforms businesses.

Data Visualization 92

Data Visualization User Testing Analytic Tools Customer Feedback 92

Mironov Consulting

MAY 24, 2022

I think serious product discovery and end user validation may be stuck in this cultural/conceptual gap.  Product  Beautiful workflows designed for the wrong audience.  Local  We shout past each other using secret keywords (“agile”) and assuming bad intent.

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

Mixpanel

APRIL 7, 2022

It only takes a small amount of user friction to cause an app to hemorrhage users. And even apps that manage to remain sticky despite user friction will see their users struggle to find the intended value in all its features. Simply put: User friction can single-handedly sink an app’s usefulness. Here’s how.

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Imaginary Cloud - Design

JULY 2, 2020

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. Sadly often, they answer: Don't Make Me Think or Design of Everyday Things.

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Books Technical Review Research Software Data Visualization 138

The Product Coalition

AUGUST 12, 2018

However, most of these tools have focused on the quantitative side but not much to help product managers approach and design solutions to problems. Understanding human psychology, however, can be a huge help to product managers when designing these solutions.

User Testing 62

User Testing Research Software Customer Experience Product Management 62

Userpilot

JANUARY 7, 2021

Think of digital products. If social media and video games spring to your mind – this is no coincidence. Both use the same, very basic psychological principles to get you hooked (remember that eponymous book by Nir Eyal ?). And their secret weapon for user growth, retention and feature adoption can be yours too.

Onboarding KPIs 75

Onboarding KPIs Research Software Feedback Software User Testing 75

UX Studio

SEPTEMBER 5, 2017

Every product uses rewards, even if they are not designed for conscious use. Rewards provide users positive feedback. The recordings showed three types of games: wins, losses and near misses. Almost all games use certain ways to show a level of completion and to motivate fulfillment of the missing parts.

Customer Experience 96

Customer Experience User Testing Customer Feedback Product Research 96

The Product Coalition

FEBRUARY 26, 2022

To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space. One particular example, UpBank, I’d argue one of the most underrated and successful software companies in Australia, only has Product Designers with one single product leadership role.

User Testing 174

User Testing Weak Development Team Customer Experience Customer Feedback 174

Userpilot

JULY 18, 2022

Variable rewards are at the heart of Nir Eyal’s behavioral design framework called “The Hook Model.” As the creator of the framework describes the concept himself, variable rewards “drive users crazy” and keep them glued to your product. We also tend to derive validation and security from what others think of us.

Customer Experience 52

Customer Experience Framework User Experience Demo 52

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. But what does “usable” mean?

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User Testing Product Research Research Software Feedback Software 141

Userzoom

DECEMBER 17, 2019

But it doesn’t have to be like that. First however you’ll need some sound advice from a panel of UX experts who know a little something about talking to budget-holders and convincing them to invest in user experience. Let’s begin… Understand the why behind the pushback.

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User Testing Research Software Product Research Customer Feedback 122

UX Studio

SEPTEMBER 20, 2023

Joining us on the first episode of this season of Design Aloud is Lisa Kleinman , an accomplished UX researcher , Design strategist, and the queen of customized emojis. Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding.

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Research Software Feedback Software User Testing Product Research 75

The Product Coalition

APRIL 22, 2018

Contribute positively to the emerging field of product psychology (more on this below). Creating incomplete states that people can’t help but try to fill work because of psychology?—?more By using a completeness meter, people were more likely to complete the tasks. What are incomplete states? How does this work? Why 25 rides ?

User Testing 68

User Testing Research Software Feedback Software Customer Feedback 68

The Product Coalition

MARCH 6, 2019

Oh, there’s nothing like striking down a consensus in its prime! One that ‘even your mother can understand’. When we come to think of it, ‘waterfall’ planning can also be considered the logical thing to do,right? Who wouldn’t want to design a product all the way through. It might be time to challenge that notion.

Analytic Tools 62

Analytic Tools Download User Testing Customer Experience 62

The Product Coalition

MARCH 17, 2019

Oh, there’s nothing like striking down a consensus in its prime! One that ‘even your mother can understand’. When we come to think of it, ‘waterfall’ planning can also be considered the logical thing to do,right? Who wouldn’t want to design a product all the way through. It might be time to challenge that notion.

Analytic Tools 61

Analytic Tools Download User Testing Customer Experience 61

Sachin Rekhi

NOVEMBER 29, 2016

[This is the second post in my Understanding User Psychology series. When looking to understand user psychology in order to design better product experiences, Robert Cialdini's seminal work, Influence: The Psychology of Persuasion , is a classic read. Many simple examples of this exist.

Customer Experience 62

Customer Experience User Testing Research Software Advertising 62

Mind the Product

MAY 2, 2018

Summary: In this ProductTank NYC talk, behavioral designer Nir Eyal examines the ways in which product design can influence consumer behavior, and discusses how to apply this thinking across various technologies to create a positive impact on the world. Every hook has four basic parts: Trigger. The Action.

Technology 86

Technology Customer Experience Entertainment Banking 86

The Product Coalition

FEBRUARY 22, 2021

What product discovery part, you may think now. Shall I notify you about articles like this one? Think of “MVP.”) To prevail in today’s game of an accelerated innovation-based competition?—?software How that is supposed to happen is nowhere described in the Scrum Guide. Hands-on Agile #30: Making Your Scrum Work?—?The

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

The Product Guy

JUNE 4, 2020

When you’re new, you have this constant sense of being behind – like you’d be better off if the days were 28 hours and you only needed to sleep 3. . Would there be more value created for the users? . Guest Post by: Daniel de Repentigny (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Shobhit Chugh].

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Framework User Testing Customer Experience Reference 127

Userpilot

AUGUST 30, 2023

Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. The expert speakers at Product Drive 2023 will answer these and many more questions. Join us to learn from top experts and companies.

Customer Experience 104

Customer Experience User Testing Customer Feedback Research Software 104

Userpilot

SEPTEMBER 23, 2021

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. Perhaps that’s because onboarding is a complex process, involving the education of each new user so that they’re satisfied on an individual level with the value they receive from your business. What is user onboarding?

Analytic Tools 94

Analytic Tools Onboarding KPIs Customer Experience User Testing 94

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE! When implemented effectively, it transforms businesses.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

JANUARY 28, 2021

And if you want to manage the development team effectively, you need to understand how they think and work. The internet is rife with advice on how to become a Product Manager – often written by people who have never worked as a Product Manager themselves. Tips for becoming a Project Manager John Fontenot’s Path to Product.

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Research Software Customer Experience User Testing Feedback Software 98