2024

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Ask the Community: How Do You Shift From Functional Teams to Value-Driven Teams?

Product Talk

When an organization shifts from delivery or feature teams to product teams , the first step is often a change to team structure. Delivery and feature teams are often structured by function—front-end teams, back-end teams, mobile teams, etc. These teams can rarely deliver value on their own. Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feat

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Alchemer CTO, Brandi Vandegriff, Receives CIO of the Year Award from Colorado Technology Association

Alchemer Mobile

Vandegriff recognized for exceptional leadership of technology and teams, positively impacting Alchemer customers LOUISVILLE, COLORADO, March 13, 2024 – Alchemer, a global leader in experience management and enterprise feedback technology, today announced that Brandi Vandegriff has won the Colorado Technology Association’s CIO of the Year Award. This award recognizes senior technology leaders who are driving innovation both within their organizations and across the broader technology community.

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Product managers, stop being jaded – Ipsita Basu (Senior Group Product Manager, BILL)

Mind the Product

Listen to our conversation with Ipsita Basu, Senior Group Product Manager at BILL, about rediscovering our passion for the product. In this episode, Ipsita shares practical advice for product managers looking to get out of a rut and build innovative products that customers love. Featured Links: Follow Ipsita on LinkedIn | Bill | Read Ipsita’s ‘Product managers, stop being jaded’ article at Read more » The post Product managers, stop being jaded – Ipsita Ba

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You should be playing with GPTs at work

Lenny Rachitsky

👋 Hey, Lenny here! Welcome to this month’s ✨ free edition ✨ of Lenny’s Newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. If you’re not a subscriber, here’s what you missed this month: My favorite decision-making frameworks Why you should add a work trial to your interview process The ultimate guide to willingness-to-pay Subscribe now P.S.

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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485: How product managers can navigate “Big-Bet” transformations – with John Rossman

Product Innovation Educators

The habits that set apart transformational product leaders Today we are talking about why organizations are increasingly facing the need to transform and how to navigate those changes. If you have experienced a big change, you already know firsthand how challenging it is. All of us need to know the principles that make transformations successful, and that is what we’ll takeaway from this discussion.

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How to Holistically Monitor Mobile Release Health and Run Better Rollouts

Amplitude

The mobile release process doesn’t end as soon as your update goes live. Monitor the rollout to ensure the new version remains stable and isn’t negatively impacting key metrics or revenue.

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SaaS Customer Onboarding Dashboard: Definition & Examples

Userpilot

In SaaS, a customer onboarding dashboard can become a massive product analytics tool to understand and optimize the user journey. But what type of dashboards can you use to analyze your onboarding process? Let’s explore how a customer onboarding dashboard works and see different examples. TL;DR A customer onboarding dashboard is an analytical tool designed to monitor and report different onboarding metrics.

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Product Strategy Depends on Company Strategy

Mironov Consulting

Expanding on a recent post ( Revenue Goals are Not Company Strategies ), I’ve been seeing lots of maker teams (product, engineering, design) struggling to form product strategies without a company strategy to hang them on.  This is a recipe for failure: there are no generic product strategies or corporate strategies , and IMHO therefore no context-free prioritization models, metrics, or product goals.

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Product-Led Sales is Product Management

Ronke PM

Our customers are like us. We have to understand that they want bonuses, pay raises, and promotions just as we do. As product managers, it’s our mission to position them as heroes within their organizations by providing products, solutions, and services that solve their unique problems effectively. We’ve entered the age of the customer, where traditional sales strategies have become obsolete.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Conquering Product-Led Transformation: Strategies for Scaling in Large Enterprises

Dragonboat

A rapid scaling journey for a product organization is no small feat. The larger the company, the more significant the challenges become: team cohesion, strategic direction, and maintaining alignment throughout the organization. Recently, the CPO Series had the pleasure of hosting Rob Seidman, Chief Product Officer for the POS and lending division at U.S.

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Join 4 New Events on Continuous Discovery with Teresa Torres (March 2024)

Product Talk

I’m hosting several free events over the next two weeks. I’d love for you to join one of them. March 25th: The What & Why of Continuous Discovery In this webinar, I’ll introduce participants to the continuous discovery framework I introduced in my book Continuous Discovery Habits. We’ll cover: The difference between discovery and delivery My definition of continuous discovery Why continuous discovery matters What a good continuous discovery team does week over week How you can develop your o

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Is It Time to Pivot Your Strategy and OKRs? Here Are 3 Warning Signs

The Product Coalition

Watching these things can prevent you from following an outdated strategy to failure.

Strategy 133
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Customer feedback is product management

Mind the Product

Customer feedback provides cross-functional teams with confirmation that they are on the right path, which leads to the development of products that bring value to customers - products that impact their lives for the better. Ronke Majekodunmi dives in. Read more » The post Customer feedback is product management appeared first on Mind the Product.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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How AI will impact product management

Lenny Rachitsky

👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. Check out my PM recruiting service (helping you hire Sr. PMs and VPs), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!).

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486: The 7 Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

The essential knowledge areas that give product managers more influence and success Today we’re talking about the seven knowledge areas for product mastery. These are the knowledge areas that make us successful as product masters who know how to create new value for our customers. They also lead to more influence in our organizations. This is the beginning of a series where we’ll dive into each of the seven knowledge areas.

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Why the worst users come from referral programs, free trials, coupons, and gamification

Andrew Chen

Above: Many small business figured out the hard way why coupon sites generate worse users Incentive programs often don’t perform The people you attract with referral programs, free trials, coupons, and gamification — folks who are “incentivized” as a broad umbrella category — are usually MUCH WORSE than organic ones. Worse LTVs, worse conversion, less engaged, and so on.

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Amplitude Digital Analytics Platform Just Got a Whole Lot Better

Amplitude

Learn how we’ve strengthened the power of Amplitude's Digital Analytics Platform with the addition of Session Replay and Experiment for web.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How to Reduce Support Ticket Volume for SaaS [+ 15 Strategies]

Userpilot

The one question that plagues all businesses alike: how to reduce support ticket volume? If you don’t work on effectively managing support tickets, you’ll see customer dissatisfaction rise and support agents struggle. All this leads to a poor customer experience and, inevitably, greater churn. In this guide, we will provide you with the steps you need to lower your support tickets and improve customer support !

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The Busy Product Manager’s Guide to The 2024 State of Product Management Report

ProductPlan

Calling busy product professionals! We get it–your days are packed with roadmap review meetings, brainstorming sessions, and making (what sometimes feels like) too many PowerPoint presentations. That’s why we’re here to lend a helping hand. At ProductPlan, we’re committed to empowering product leaders and teams with everything they need to navigate the complexities of the product development lifecycle and ensure they make the right decisions and deliver on strategic initiatives.

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Breaking into Japan: The Sweet Success of Kit Kat’s Market Entry

freshtrax

Kit Kat , a globally recognized chocolate brand, has not only won the hearts of chocolate lovers worldwide but has also achieved remarkable success in the Japanese market. The journey of Kit Kat in Japan is a fascinating tale of cultural adaptation, innovative marketing strategies, and a bit of serendipity. In this article, we explore how Kit Kat made its mark in Japan, turning a simple chocolate bar into a cultural phenomenon.

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Purposeful Leadership in Product Management

Ronke PM

In March, we celebrate women's accomplishments, reflecting on their monumental role in product management. We owe our progress to those women who trailblazed our path and laid our foundations, mentoring us to be exceptional and formidable. From their experiences, we meet our moments with integrity and grace. They are a testament to breaking barriers and shattering the glass ceiling.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Systems Thinking and its Relevance to Strategic Planning in UX Research

UX Planet

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. In the field of UX research, Systems Thinking can bring many benefits to strategic planning, allowing for a broader and more integrated view of the user ecosystem.

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Did Substack make newsletters too mainstream (and irrelevant)?

NextBigWhat

Remember the excitement of discovering a well-written newsletter? That niche corner of the internet where someone shared passions, insights, or curated content with a devoted audience? There was a certain… The post Did Substack make newsletters too mainstream (and irrelevant)? appeared first on NextBigWhat.

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SUNDAY REWIND: Creative Leadership by John Maeda

Mind the Product

Sunday Rewind this week is a 2019 talk from #mtpcon Singapore, in which John Maeda argues that the increasing complexity and speed of technology can only be handled by bringing balance to our work – and that product people are best placed to lead the way. Read more » The post SUNDAY REWIND: Creative Leadership by John Maeda appeared first on Mind the Product.

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The secret to Duolingo’s growth

Lenny Rachitsky

👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. Check out my recruiting service (helping you hire Sr. PMs and VPs of Product), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!

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The Key to Agile Team Motivation

Speaker: Robert Webber, Author and Innovation Leader

Agile was a grassroots engineering movement that caught most software leaders unprepared. The Agile community was confident that management would recognize the benefits of Agile and adopt its servant-leadership style. Unfortunately, management in larger organizations maintained the directing and controlling management style that had been reinforced throughout their careers, violating the Agile tenet of trusted, self-motivated Agile teams.

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Permission To Stay Focused

Mironov Consulting

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.  Lately, I’m calling this permission to stay focused. Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer compl

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The “Dinner Party Jerk” test — why founders need to pitch themselves harder and more futuristically

Andrew Chen

The “ Dinner Party Jerk ” test is a solution to a common problem: Startups often struggle at pitching their team, even though for the earliest stage companies, it’s incredibly important to do it well to raise capital — as I’ve described it below: Pre-seed- Bet on the team ‍ Seed- Bet on the product Series A- Bet on the traction Series B- Bet on the revenue Series C- Bet on the unit economics To figure out if you are properly pitching yourself in your team, run the thought experiment of de

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Celebrating the Top 50 Product and Growth Leaders Around the World

Amplitude

Learn about the winners of the 2024 Product 50—the best and brightest product and growth leaders around the world.

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