Trending Articles

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The five dysfunctions of a product manager

Mind the Product

Discover strategies to navigate common pitfalls within the domain of digital product management. Read more » The post The five dysfunctions of a product manager appeared first on Mind the Product.

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It Comes With the Territory: Ways a Product Manager Can Manage Their Stress

The Product Coalition

Product management is one of those rare disciplines that entails huge fulfillment, but not without the stress and pressure that comes with… Continue reading on Product Coalition »

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486: The 7 Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

The essential knowledge areas that give product managers more influence and success Today we’re talking about the seven knowledge areas for product mastery. These are the knowledge areas that make us successful as product masters who know how to create new value for our customers. They also lead to more influence in our organizations. This is the beginning of a series where we’ll dive into each of the seven knowledge areas.

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Product-Led Sales is Product Management

Ronke PM

Our customers are like us. We have to understand that they want bonuses, pay raises, and promotions just as we do. As product managers, it’s our mission to position them as heroes within their organizations by providing products, solutions, and services that solve their unique problems effectively. We’ve entered the age of the customer, where traditional sales strategies have become obsolete.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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How UX Researchers Can 4X Their Usability Test Response Rates With Userpilot

Userpilot

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. But when things don’t work out, we are reminded of the importance of eating your own dog food, aka using your own product to solve the problem you set out to address for your customers.

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How to build deeper, more robust relationships | Carole Robin (Stanford GSB professor, “Touchy Feely”)

Lenny Rachitsky

Brought to you by: • Eppo —Run reliable, impactful experiments • CommandBar —AI-powered user assistance for modern products and impatient users • The a16z Podcast —Featuring conversations with the founders and technologists shaping our future — Carole Robin spent over 20 years teaching the Stanford Graduate School of Business course Interpersonal Dynamics, affectionately known as “Touchy Feely.” After leaving Stanford, she founded a nonprofit

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60 Seconds of Johanna’s Writing WIP for April 26, 2024

Johanna Rothman

My 60 seconds of writing this week is from the writing book. Enjoy! The podcast: The Transcript: I’m Johanna Rothman, and this is 60 Seconds of Johanna’s Writing WIP for April 26, 2024, where I read an excerpt of just a minute of some writing in progress. This excerpt is from the speaking book. How Early Should You End Your Presentation? I aim to finish the formal part of my presentation ten to fifteen minutes before the scheduled end.

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Best Practices for Manufacturers for Agile Product Development

Gocious Blog

Agile product development may have originated in the software world, accelerating the speed at which digital products are developed, tested, launched, and improved, but this doesn't mean that Agile only works for software products. Many manufacturers have adopted agile methods or a hybrid approach for developing complex cyber-physical goods, with Tesla leading the way as an innovative and pioneering company.

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How to Reduce Support Ticket Volume for SaaS [+ 15 Strategies]

Userpilot

The one question that plagues all businesses alike: how to reduce support ticket volume? If you don’t work on effectively managing support tickets, you’ll see customer dissatisfaction rise and support agents struggle. All this leads to a poor customer experience and, inevitably, greater churn. In this guide, we will provide you with the steps you need to lower your support tickets and improve customer support !

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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7 lessons from trialling Basecamp’s ‘Shape Up’ methodology

Mind the Product

7 lessons learnt from trialling the Shape Up product development methodology Read more » The post 7 lessons from trialling Basecamp’s ‘Shape Up’ methodology appeared first on Mind the Product.

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How to make an impact in your first 90 days

Lenny Rachitsky

👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. Check out my PM recruiting service (helping you hire Sr. PMs and VPs), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!).

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ProductPlan Platform Recap: Q1 2024

ProductPlan

Let’s jump in and check out the latest and greatest updates from the past few months, brought to you by ProductPlan’s product team! At the heart of these updates is our unwavering commitment to elevating your experience with ProductPlan. We’re diligently prioritizing key areas to deliver the most impactful improvements for our users. Launch Management Enhancements With our most recent release, you can easily attach and access any deliverables associated with tasks via a URL link.

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Horror Stories From The Product Management Trenches

The Product Coalition

Two terrible tales to tuck yourself into bed on a dark and stormy night.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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SaaS Customer Onboarding Dashboard: Definition & Examples

Userpilot

In SaaS, a customer onboarding dashboard can become a massive product analytics tool to understand and optimize the user journey. But what type of dashboards can you use to analyze your onboarding process? Let’s explore how a customer onboarding dashboard works and see different examples. TL;DR A customer onboarding dashboard is an analytical tool designed to monitor and report different onboarding metrics.

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Rerun: Your first 90 days in product – Leah Tharin on The Product Experience

Mind the Product

If you’re starting a new role in product at whatever level, it can sometimes be difficult to get started, especially if you’re chucked in the deep end. In this week’s podcast episode, we speak with Leah Tharin, currently the Chief Product and Growth Officer at gotphotocom. She provides some insights on your first 90 days Read more » The post Rerun: Your first 90 days in product – Leah Tharin on The Product Experience appeared first on Mind the Product.

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How to Move from Story Points and Magical Thinking to Cycle Time for Decisions

Johanna Rothman

Are you trying to use story points for estimation? If so, you might have encountered these problems: Story points reflect the ideal thinking of the team, not the actual experience of the team. Your managers don't want story points—they want durations and dates. In the absence of sufficient information, everyone makes up fiction (human stories) about what they want to happen.

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Vision, conviction, and hype: How to build 0 to 1 inside a company | Mihika Kapoor (Product at Figma)

Lenny Rachitsky

Brought to you by: • Paragon —Ship every SaaS integration your customers want • Lenny’s Talent Team —Hire the best product people. Find the best product gigs • Vanta —Automate compliance. Simplify security — Mihika Kapoor is a design-engineer-PM hybrid at Figma, where she was an early PM on FigJam and is now spearheading development on a new product at the company that’s coming out this June.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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The Single Source of Truth: About Lean Portfolio Management

The Product Coalition

These are elements to empower people and enable flow across a system.

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How to Perform A Product Feature Analysis

Userpilot

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. It empowers you to identify features that drive the highest ROIs and those that need improvement or sunsetting. This article aims to simplify feature analysis. We cover: Types of product features. A step-by-step process for effective feature analysis. Best practices for optimal results.

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Building products with trust and safety in the age of AI

Mind the Product

Anuja More, a Product lead at Meta, draws from her experience developing conversational experiences on WhatsApp, sharing insights on how product managers can build a secure environment for their user community. Read more » The post Building products with trust and safety in the age of AI appeared first on Mind the Product.

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UX Design Challenge: Then and Now

UX Planet

Five ways to instantly upgrade your designs The upgraded design The original design (Exhibit A) I recently stumbled across my attempt at this UX design challenge I completed nearly three years ago for a job application. The assignment was fairly straightforward: create an admin view to track employee points in a health challenge, with various employee data.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Riding into the Future with Waymo’s Self-Driving Taxis

freshtrax

The future of transportation is here! On August 10, 2023, California approved an all-day pay-as-you-go self-driving taxi service that has the city of San Francisco buzzing with excitement. This new cab service will be completely driverless! What’s the appeal of this service and the evolution of self-driving technology? Let’s take a closer look at this new technology and its user experience.

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Introvert's Secret Weapon for Commanding a Room (And Turning Conflict into Growth)

People-First Product Leadership

As a product person, we’re constantly finding ourselves in situations where we have to engage the room (virtual, in person), speak under pressure and have difficult conversations. All of these situations are tricky, especially for those of us who are introverts and not naturally the loudest person in the room. It always makes me smile when I recall organizing team events and finding myself standing on a chair or table and calling everyone back from a break.

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How to Build a Conversion Path: Step-by-Step Process

Userpilot

Wondering how to build a conversion path for your SaaS product or e-commerce site? If so, you’re in the right place! Our guide explains how to create effective conversion paths. We also share examples of different conversion paths and optimization strategies. Let’s get to it! TL;DR A conversion path is a step-by-step process that guides prospects.

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We’re making it simpler and faster than ever to get started with Mixpanel

Mixpanel

It only takes 20 minutes to get started with Mixpanel. We think that’s important because onboarding a new analytics tool has traditionally been time-consuming, overwhelming, and confusing. We know you don’t really have the time for that, so you won’t find a more “instant” and user-friendly analytics solution than Mixpanel.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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10 Product Marketing Conferences For Marketing Experts In 2024

The Product Manager

Here are the best product marketing conferences of the year for product marketers, featuring both virtual and in-person events on brand positioning, digital strategies, and consumer engagement. The post 10 Product Marketing Conferences For Marketing Experts In 2024 appeared first on The Product Manager.

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Product Management for Higher Education

ProductPlan

The product management function in higher education is in a unique spot in its industry. At first glance, higher education may not seem like an industry that needs a product team filled with product managers. However, universities and colleges are the perfect places to employ product management principles. Consider it more deeply: educational institutions provide many products and services.

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CX Optimization Webseries APAC: Episode #2 – A/B Testing Strategies for Revenue Optimization

AB Tasty

Personalization is a hypothesis that needs to be tested Ben Combe, Data Director, Optimization & Personalization APAC at MediaMonks Hosted by Julia Simon, VP APAC at AB Tasty Featuring Ben Combe, Data Director, Optimization & Personalization APAC at MediaMonks Conversion Rate Optimization (CRO) is a user-centric approach that emphasizes long-term benefits over just leading customers to click on certain elements or CTAs.