Mind the Product

JANUARY 6, 2022

In this post, you will learn how you can build an effective operating team of up to 30 people without the need for a full-time Product Manager. You will learn about a model of Shared Product Responsibilities (SPR) and get some examples of concrete building blocks that you can put in place with your team. [.] Read more » The post A case study: Building a product without any full-time product managers appeared first on Mind the Product.

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Product Management Product Manager Management Management 215

Product Management Today Submitted Articles

SEPTEMBER 26, 2022

Everything you need to know before purchasing a product adoption software and why self-serve is the best option for product-led, high-growth SaaS teams.

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Alchemer Mobile

DECEMBER 21, 2022

Have you ever been looking for a recipe online but have to scroll all the way through a long, drawn-out story about the author’s family to get to the actual recipe? We won’t do that to you today. Instead, let’s cut right to the chase: Retargeting the right customers at the right time and in the right place is the ultimate key to driving mobile customer engagement.

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User Testing Customer Feedback Feedback Software Product Research 263

Intercom, Inc.

MAY 25, 2022

We’re serious about delivering the best customer experience with our Engagement OS. We have truly global ambitions to bring our mission of making internet business personal to the biggest enterprise customers across the world. This ambition is reflected in the way we design and build the infrastructure that supports the Intercom platform. We are building for the long term – that means ensuring reliability by default, and the ability to accommodate massive scale as we grow. .

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Reporting Tools Customer Experience Data Visualization Software Review 252

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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

Data Visualization

The Product Coalition

JUNE 15, 2022

Great products are the heartbeat of any successful SaaS business - which is why these 5 Product Managers are in high demand today. Continue reading on Product Coalition ».

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Product Management Product Manager Management Management 218

Userpilot

MAY 10, 2022

What is a customer needs assessment and why should you care? Here are the top reasons SaaS businesses need it and a guide on how to succeed.

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Daniel Elizalde IoT Blog

JANUARY 21, 2022

As technology advances, there is constant pressure to release more functionality faster. Through APIs (Application Programming Interfaces), cloud software providers can leverage each other’s functionality in real-time. (If you are new to APIs, here’s a good introduction.) For context on the widespread use of APIs today, consider the following… Netflix can stream to over 200 different device types thanks to its API. […].

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Product Management Product Manager Management Management 174

Mironov Consulting

MARCH 26, 2022

Most of our tools and processes around product/feature prioritization are heads-down analytical: RICE, opportunity trees, Kano, weighted 16-column spreadsheets, WSJF, Eisenhower, whatever.  Our (hidden) assumption is that choosing the objectively best work is hard, but getting organizational buy-in is not so hard.  That once we have a brilliant answer, we can walk internal stakeholders through our logic and they will agree – bowing to our superior tools and intellect and data.

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Analytic Tools Data Visualization Reporting Tools Customer Experience 145

Atlassian

MARCH 2, 2022

To our customers, vendors, partners, and investors: We are appalled by the actions of the Russian Government in its invasion of Ukraine. We condemn the actions of the Russian Government, and we stand with Ukraine and its people in their fight to maintain their freedom and sovereignty. This attack is unprovoked and a clear breach of the Geneva Convention.

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Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

Nir Eyal

JANUARY 10, 2022

When you’re struggling to achieve your personal or professional goals, do you ever wish you could speak with a famous mentor? If only you could connect with a super successful business leader like Jeff Bezos or Meg Whitman, then you’d have the answers you’re looking for. Surely they’d point you in the right direction, right? The post You Don’t Need a Mentor.

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Mind the Product

FEBRUARY 17, 2022

In today's article, Simón Muñoz shares some tips on communicating effectively with engineering teams that he has been learning throughout his career, as well as elaborating on why it's important [.] Read more » The post Effective communication with software engineers appeared first on Mind the Product.

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Software Engineering Engineering Article Product Strategy 245

Product Management Today Submitted Articles

OCTOBER 11, 2022

Are you a woman in product looking to develop your career, hone your skills, learn from experts, and become more successful in the industry? We’ve got you covered.

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Development 246

Alchemer Mobile

APRIL 14, 2022

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. The Media and Entertainment app category is broad, encompassing everything from news to games to sports, and consumer expectations and behavior vary between industries. “Thanks to the power of mobile, this cutting edge technology is at the fingertips of everyone with a cell phone right now,” Chip Kanne, Head of

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Feedback Software User Testing Technical Review Customer Feedback 278

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Intercom, Inc.

SEPTEMBER 9, 2022

In the past five years, we’ve seen neural network technology really take off into its own. GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?

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The Product Coalition

JANUARY 20, 2022

Last month I posted that Product Managers don’t need domian knowledge to be effective — and it struck a cord! Continue reading on Product Coalition ».

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Product Management Product Manager Management Management 200

Sachin Rekhi

MAY 18, 2022

For years now I've been obsessed with understanding unique product cultures and how they enable companies to build world class products. One particular product culture that has always fascinated me is Amazon and their unique writing culture. I love talking to Amazon employees about how the writing culture is interwoven into their product development process and the pros and cons of it.

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Data Visualization Weak Development Team Software Review User Testing 172

Userpilot

MARCH 8, 2022

What is an MLP product? We’ve all heard of MVPs. With its build fast and fail fast approach, it helped many adapt to constant feedback loops and quick iterations. The idea of minimum viable products started out with good intentions – but its main focus was (unfortunately) putting stuff out quickly and with little to no cost to the team, which then resulted in crappy products.

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Product Research User Testing Customer Experience Feedback Software 143

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

First Round Review

JANUARY 11, 2022

Anita Hossain Choudhry (The Grand, First Round) and Mindy Zhang (Dropbox, Oscar Health) draw on their experiences as executive coaches to unpack why managers fall into the “fixing” trap and make the case for adding coaching as a skill. They share four practical tools, sample scenarios and thoughtful questions to help managers put these concepts into practice.

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Management Management 141

Mironov Consulting

MAY 24, 2022

Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement.  Yet somehow we don’t see this waste, or mis-attribute it to engineering process problems. I’ve written a lot about the organizational and conceptual gap between product/engineering teams and the “go-to-market” or sales/marketing side of tech companies.

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Atlassian

JANUARY 28, 2022

Subscribe to Work Life Get stories like this in your inbox Subscribe. 5-second summary. Failing to delegate can increase your risk of burnout. It also shortchanges your team by denying them opportunities for professional growth. Managers often don’t delegate because of limiting mindsets, such as “No one can live up to my standards,” or “It’s easier to do this myself.” Use the 6-step process at the bottom of this post to overcome barriers to delegation.

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Weak Development Team Reporting Tools Leadership Feedback Software 140

Nir Eyal

DECEMBER 6, 2022

Productivity has many enemies: too many meetings, external triggers like interruptions from coworkers, whether virtual or in person, and multitasking the wrong way, to name a few. But more often than not, it’s mental traps that trip us up. The post 4 Mental Traps That Kill Productivity appeared first on Nir and Far.

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Naming 137

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Mind the Product

NOVEMBER 30, 2022

Product innovation can get more challenging with the multiple layers of management you have to deal with in larger organisations. How can product managers channel their inner creative thoughts while collaborating effectively in large organisations? There was no one better to ask than Daniel Elizalde, Author of B2B Innovator’s Map, who had all of the [.

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Product Management Today Submitted Articles

JULY 5, 2022

Learn the best practices for managing end-to-end customer experience and improving customer retention and loyalty.

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Customer Experience Management Management 264

Alchemer Mobile

MARCH 8, 2022

“Customer engagement is the ongoing interactions between company and customer, offered by the company, chosen by the customer,” Paul Greenberg ( HubSpot ). What is customer engagement? Simply put: Customer engagement refers to the relationship and interactions customers have with a brand across all touchpoints and steps along the customer journey.

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Customer Feedback User Testing Customer Experience Data Visualization 279

Intercom, Inc.

JUNE 7, 2022

The promise of live chat for sales teams is being able to connect faster with higher quality leads. But any target-focused sales professional will want to know: how well does live chat actually work? Live chat – especially when it’s part of a modern customer communications platform that helps you make the most of every engagement – is a powerful addition to your sales tech stack.

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Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

The Product Coalition

MARCH 18, 2022

Recently one of the founders of a hot startup asked me, “How do we know if we should add new value props for existing customers or continue to invest in existing ones? What would that balance look like? Given that we have finite engineering and product resources, what is the path forward?” Founders with fresh capital and ambitious growth plans are deciding whether or not to double down on the core value proposition and find repeatable sales/marketing strategies for acquiring new customers.

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Strategyzer

JANUARY 24, 2022

Most people overestimate the value of ideas. They think they just need to come up with a good business idea to be successful. The reality is ideas are free. They're everywhere.

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Testing Strategy 137

Userpilot

MARCH 7, 2022

To take us through the topic of growing a SaaS business and the bumpy road to success, we interviewed Micha? Sadowski, the Founder, and CEO of Brand24, in one of our Product Heroes episodes. You can watch the full interview here, or read this article for a summary of the key points. Watch all Product Heroes episodes here. TL;DR. Micha? Sadowski is the founder and CEO of Brand24 , a social media monitoring solution that provides instant access to brand mentions across social, news, blogs, and mor

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