Product Talk

MARCH 16, 2022

Visualizing discovery work with an opportunity solution tree has been a game-changer for both me and the teams that I work with. This sets the scope for our discovery. From there, an effective team is doing two key research activities week over week. Assumption testing is evaluative. Assumption testing is evaluative.

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Research Software Product Research User Testing Data Visualization 221

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. This is great news, but finding the best UX research agency can be challenging for companies in need. To help you find the right match we collected the best UX research consultancies you can work with. . Competitor Analysis.

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User Testing Research Software Product Research UX 52

Usersnap

AUGUST 25, 2019

Developing your website and a building the customer experience can be a lot of trouble, especially at early stages. You roll out the product, but the engagement rates are far lower than you expected. Any product, whether it’s a website or a service, needs testing to perfect it. In-the-moment website feedback.

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User Testing Customer Experience Product Research Customer Feedback 63

Userzoom

AUGUST 6, 2019

Katja Borchert, Senior Product Owner & UX Researcher, and Pietro Romeo, UX Researcher, reveal practical and leftfield examples of user research at FlixBus in their presentation ‘Don’t Guess It, Test It!’. I joined FlixBus in 2018 as a Senior Product Owner and researcher. As product owners?

User Testing 101

User Testing Product Research Presentation Research Software 101

Userpilot

SEPTEMBER 29, 2023

The main responsibilities of growth teams are user onboarding optimization , user engagement, conversion rate optimization, user education, and data analysis. A dedicated team also helps you avoid the product death cycle. Growth teams make experiments across the entire user journey. What is a growth team?

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Analytic Tools Research Software Feedback Software Data Visualization 98

UX Studio: Product Management

JANUARY 27, 2022

A centralized system is required to develop a good understanding of your users across teams and across your firm. Here’s when research repositories come in handy. They bring together various points of user input and feedback. This includes everything from the basics, starting with: What’s a research repository?

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User Testing Research Software Reporting Tools Data Visualization 91

TryMyUI

DECEMBER 20, 2017

Some of our most popular articles in 2017 addressed ways of doing better research for e-commerce platforms, on mobile devices, or at different stages of the product cycle. The post Our top 10 user testing stories of 2017 appeared first on TryMyUI Blog. Check out the year's most-read stories.

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User Testing Product Research Testing Research Software 40

The Product Coalition

AUGUST 24, 2021

venture capital investments, 1995–2017: [link] The burst of the bubble (also known as the dot-com crash ), took place in the early 2000s and was a critical turning point for the technology industry. Many of those companies would spend that money on building their software without sufficiently interacting with their customers.

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Usersnap

JUNE 11, 2019

In the past, the core goal of testing is to find bugs and fix them. But the dynamics of IT and testing landscape have changed now. Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. Testing is changing, how are you adapting? William A Foster.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Centercode

OCTOBER 22, 2019

Throughout the month, we’ve been looking at best practices for writing surveys — from avoiding psychological biases to tips for keeping your data squeaky clean. This week, we decided to ask our Customer Validation Managed Testing Services Team to weigh in. What’s one of the characteristics of a well-written survey?

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Reporting Tools Product Research Data Visualization User Testing 58

Mind the Product

DECEMBER 15, 2017

At Mind the Product our mission is to further the craft of product management by bringing together product people of all stripes to share their stories and experiences. So without further ado, here are the Top 10 Product Management & Design Videos of the year: 1. 20 Years of Product Management in 25 Minutes.

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Research Software Data Visualization Product Research User Testing 0

Mixpanel

JANUARY 12, 2023

We’ve run dozens of customer interviews, analyzed our competitors, tracked our customer lifecycle, and aligned with the company vision: now we’re finally ready to write copy. It’s absolutely rooted in the empirical data that gives an objective understanding of your customers’ paint points and desires. Keyword research.

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Data Visualization User Testing Research Software Product Research 115

Mind the Product

DECEMBER 23, 2017

Every week I curate the best product and design content from across the internet into our weekly product management newsletter Prioritised. There is a flaw at the heart of the term Minimum Viable Product: it’s not a product. Rik Higham argues that we should ditch MVPs and focus on testing assumptions. HACKER NOON].

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Customer Feedback Product Research Weak Development Team Agile 0

Intercom, Inc.

OCTOBER 29, 2019

At some inflection point of growth, it becomes impossible to intuitively know your customers, let alone decide which ones to focus on. As Intercom’s business grew rapidly in 2017, we found ourselves at this exact crossroads. We could no longer assume all our customers had uniform needs and could be reached the same way.

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User Testing Data Visualization Customer Experience Customer Feedback 184

The Product Coalition

JULY 14, 2022

Whether you are new to the position or you have your fair share of experience, there are some dangers for product managers that not many people talk about. All rights reserved to Activision Blizzard I like to think that I have a lot of experience building products. Deadlines are for projects, not products.” Pitfall 1982.

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Product Research User Testing Customer Experience Weak Development Team 117

Gainsight

FEBRUARY 15, 2023

Right before our holiday break, I sat down with internationally acclaimed Speaker and Product Discovery Coach at Product Talk , Teresa Torres. As a Product Discovery Coach, Teresa helps teams gain valuable insights from customer interviews, runs effective product experiments, and drives product outcomes.

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Product Research Feedback Software Customer Experience User Testing 52

Mind the Product

SEPTEMBER 10, 2017

I opened this year’s Mind the Product London conference by suggesting that product management isn’t actually about managing products, but about managing people. I believe that to be successful we need to work across disciplines and make sure that everyone in the team owns the product together. Saving Time and Money.

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Research Software Product Research Data Visualization User Testing 131

Product Talk

FEBRUARY 21, 2024

When you start interviewing customers every week, it’s easy to get overwhelmed by how much you are learning. When we use our customer interviews to collect specific stories about past behavior, every conversation can uncover dozens of unmet customer needs, pain points, and desires (AKA opportunities).

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User Friction Customer Experience Customer Feedback Analytic Tools 217

Intercom, Inc.

OCTOBER 13, 2020

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. Our Custom Bots and Resolution Bot already work for thousands of businesses every day. However, for smaller companies interested in delivering successful ML products, a lean approach can bring a lot of rewards.

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Artificial Inteligence Customer Communications Research Software Feedback Software 281

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. “It Make small bets, via experimentation.

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User Testing Research Software Market Research Product Research 66

Mind the Product

JUNE 17, 2019

We are all learning how to manage product in the internet age. He now heads up Silicon Valley Product Group, where he works with product managers and senior leaders to help them generate value through their products. In discovery mode, we try to create solutions which are valuable, usable, feasible, and viable.

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Data Visualization Product Research Analytic Tools User Testing 195

Centercode

FEBRUARY 5, 2019

My two favorite moments during a mostly uneventful Super Bowl were 1) Tony Romo circling all of the “punts” and 2) watching the Amazon Beta Testing Program commercial. We now know that Mr. Ford had good reason to not be thrilled about the Beta Test. The Real Stuff Behind the ‘Amazon Beta Testing Program’.

User Testing 40

User Testing Product Research Testing Data Visualization 40

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. “It Make small bets, via experimentation.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. “It Make small bets, via experimentation.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

MAY 1, 2018

Great product teams understand that consumer preferences are rapidly changing. Building successful products means chasing a moving target: what was true yesterday may not be true tomorrow. Simply specify a target and the platform will run tests over a recurring cadence to track insights related to that target.

User Testing 40

User Testing Data Visualization Customer Feedback Product Research 40

DISQO

MAY 1, 2018

Great product teams understand that consumer preferences are rapidly changing. Building successful products means chasing a moving target: what was true yesterday may not be true tomorrow. Simply specify a target and the platform will run tests over a recurring cadence to track insights related to that target.

User Testing 40

User Testing Data Visualization Customer Feedback Product Research 40

UX Planet

FEBRUARY 26, 2024

Conclusions Background Context Overview of Hiring Practices Some digital companies, during the recruitment process to fill positions like: UX Designer UX/UI — UI/UX Designer Product Designer Lead Head of Director of UX Researcher* usually require a challenge at the second step, other times as first step.

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User Testing Research Software Data Visualization Feedback Software 88

Product Talk

AUGUST 10, 2016

I’ve been coaching product teams for three years on modern product discovery and this single change has had a bigger impact on how teams work than everything else I do with them combined. I hope to have the book ready by early 2017 and I’ll be blogging bits and pieces along the way. Let’s get on with it.

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Research Software Product Research User Testing Customer Experience 238

Mind the Product

MAY 28, 2019

In 2017, Teresa Torres gave one of our favourite talks on the Mind the Product stage, introducing the concept of Opportunity Solution Trees. When we started this podcast, Teresa was one of the people we simply had to talk to – about this technique, and also about her work as a discovery coach. Quotes of the Episode.

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Product Research Customer Experience Research Software Entertainment 150

freshtrax

JULY 23, 2019

If you are looking to integrate your business into the Japanese market, skimming online for quick answers and visiting Japan alone won’t lay a sturdy foundation for an informed understanding of the Japanese consumer. Narrow homes fit narrow fridges and narrow washing machines, which can only hold so much. OECD, 2017 ) ( DODA, 2018 ).

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User Testing Data Visualization Customer Feedback Product Research 88

BrainMates

NOVEMBER 1, 2021

On average, about 40% of the products launched by organisations are failing to meet their intended objectives. Some quotes put this higher – up to 80 or even 95% – but 40% is what empirical evidence indicates and, even if this is an underestimate, that just makes product failure an even bigger issue for organisations.

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Weak Development Team Product Research Development Research Software 105

Amir Rozenberg

SEPTEMBER 22, 2017

Perfecto is excited to announce the availability of iPhone 8, 8+, running iOS 11 GA, as of today, Sep 22nd, 2017, 8AM EST. iPhone 8 and iOS 11 pack a number of new features and changes that require intensive testing for all applications, web and mobile. Recently Perfecto made a dedicated iOS 11 cloud free for Perfecto customers.

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User Testing Product Research Testing 80

Product Innovation Educators

AUGUST 25, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Tips for conducting consumer and market research for new products. What you can learn from user behavior to improve aspects of products. Read the details at [link].

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User Testing Market Research Product Research Research Software 48

Userpilot

JANUARY 28, 2022

As a SaaS owner or product marketer, you definitely know that success is highly dependent on good customer experience optimization. After all, customer success is directly tied to customer lifetime value and feature adoption which makes it even more important to keep the customer’s experience positive.

Customer Experience 87

Customer Experience Feedback Software Analytic Tools User Testing 87

DISQO

MARCH 6, 2020

It requires teams to gain insights directly from consumers through experimentation and prototyping, align to the actual wants and needs of the market, and accelerate time-to-market. It will win with the customer by doing a series of small bets that give it insight on how to build that long-term customer relationship.”.

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User Testing Product Research Research Software Feedback Software 52

Product Innovation Educators

JULY 4, 2022

How product managers can get customer insights from a community to create a competitive advantage. I wanted to learn how this company creates competitive products, differentiating on cost while offering comparative capabilities that equates to much higher value for customers. The leading brand cost about $150.

Artificial Inteligence 108

Artificial Inteligence User Testing Feedback Software Customer Feedback 108

Mind the Product

FEBRUARY 1, 2018

Consumer adoption of voice-based products has grown to the point where businesses need to understand what voice-based experiences can mean to them. But, as I’m sure we’re all aware, exploring new business models such as voice-based products and experiences doesn’t always come naturally to big companies. Design Sprints for Voice.

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