Intercom, Inc.

JANUARY 3, 2019

Des: And that covers, of course, not just product engineers, but everyone working on foundations, security, stability, infrastructure – you name it. I think this obsession with efficiency comes from the startup days when being wasteful was a debt. Was this a substantial investment for us in 2018? Nearly 50% growth.

Research Software 144

Research Software Feedback Software Analytic Tools User Testing 144

ProductBoard

FEBRUARY 11, 2020

About 18 months ago, I joined a tiny startup in Prague as a product designer. That tiny startup is now a series B company with 130+ employees and 2500+ customers. Hi, my name is Zdenek, and I’m a designer. In the summer of 2018, I became the third member of the productboard design team. This is my journey.

Startups 95

Startups Naming 95

Intercom, Inc.

AUGUST 26, 2021

Join us as we recall the initial aha moment, the early startup missteps, and the major milestones that have marked our first 10 years. But as Intercom co-founder Eoghan McCabe said in a keynote address back in 2018, that reign was starting to sour. “I just remember the intensity of actually trying to deliver a startup.

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

UX Studio

DECEMBER 14, 2023

I remember my first impression when I came across their name: These people are doing something special and valuable, and I want to be part of it. However, at that time, I was busy working on my startup as a co-founder, so this feeling endured for another 1,5 years.

Research Software 89

Research Software UX Feedback Software User Testing 89

Product Talk

NOVEMBER 8, 2017

We are starting to pull together our 2018 conference list. I haven’t decided what events I’ll be attending in 2018 yet, but as soon as I do, I’ll update this post. IXDA Interaction Week 2018. Product Management & Innovation 2018. The UX Conference 2018. GOTO Chicago 2018. Agile 2018.

Naming 28

Naming Agile UX Events 28

The Product Coalition

DECEMBER 29, 2018

For example, Eric Reis, in The Lean Startup , recounts how cohort analysis helped his startup realize that their efforts at improving their product weren’t working: Thanks to the power of cohort analysis, we could not blame this failure on…external market conditions, or any other excuse. Eric Reis, The Lean Startup , 140–141.

Startups 68

Startups User Testing Analytic Tools Customer Experience 68

The Product Coalition

JANUARY 5, 2021

This fairly generic, unimaginative name (sorry not sorry) has failed to properly capture the essence of the city since its inception. you name it, contactless is out here to save it. Now that MTA is basically a startup bro, they are employing a genius strategy for the OMNY rollout: a test and learn phase with strategic checkpoints.

Transportation 143

Transportation Data Visualization Government Banking 143

Andrew Chen

NOVEMBER 26, 2018

Is there still room for marketplace startups to innovate? Marketplace startups have done incredibly well over the first few decades of the internet, reinventing the way we shop for goods, but have been less successful services. [Dear readers, this essay is on the future of marketplaces. We answer, emphatically, yes!

Startups 111

Startups Technical Review Customer Experience Software Review 111

Andrew Chen

DECEMBER 10, 2018

Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? The most exciting new technologies coming around the corner, and how to evaluate them for producing new startups. In early 2018, it became the most downloaded app at that time. Why video is big, and will get even bigger.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

freshtrax

AUGUST 3, 2021

Gender gap in various industries has been a topic of discussion with there being a huge gap in the percentage of women who are startup entrepreneurs. This is especially true in Japan, where the gender gap in the startup community is even wider than the U.S. The startup world is completely male dominated. tomochinski.

Research Software 98

Research Software Startups Consulting Education 98

freshtrax

AUGUST 6, 2019

Have you ever wondered where the name “btrax” comes from? From internship to startup. Before btrax Japan opened, a few eager Japanese entrepreneurs and students joined btrax in San Francisco to gain experience working for a startup in Silicon Valley. Learn more about Startup Fukuoka here. The origin of “btrax”.

User Testing 81

User Testing Customer Experience Naming Vision 81

The Product Coalition

AUGUST 7, 2018

My name is Jack Moore, and I love writing about making great product that changes peoples’ lives for the better. From Associate PM’s focusing on executions, to Staff PM’s navigating the cross-functional relationships necessary to enable complex and impactful product strategies. Thanks for reading!

Research Software 60

Research Software Customer Experience User Testing Customer Feedback 60

Intercom, Inc.

APRIL 6, 2022

Atlassian boasts an impressive portfolio of products, including Trello, Opsgenie, Statuspage, and Jira, to name but a few. Wayne Stewart, Atlassian’s Head of CSS Cloud Growth – DevOps & IT, led the support team at incident management platform Opsgenie before it was acquired by Atlassian in 2018.

Customer Experience 230

Customer Experience User Testing Customer Feedback Customer Communications 230

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. Both landscapes are increasingly competitive and it’s little wonder that 63% of marketing executives have rated lead generation as their biggest challenges in 2018.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Business of Software Conference

APRIL 7, 2021

A product that started out being built in a bedroom has now evolved into a household name amongst social media management platforms. You will learn about coping with life as a startup founder in the early days, navigating the scale-up years, and how Joel dealt with burnout and stress. What you will learn. Joel Gascoigne.

Entertainment 52

Entertainment Startups Naming Customer Experience 52

Business of Software Conference

MARCH 11, 2020

Currently, he’s co-founder and CEO of Drift, a startup that’s making it easier for businesses to talk to their customers. But I joined a startup – which I didn’t know what a startup was either – in 1996 and then started to build something and that got me really interested in what I do now. ML : Fantastic.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

JUNE 20, 2019

Tendayi Viki works with entrepreneurs in startups and large corporates who are looking to innovate. My name is Tendayi. I spend a lot of my time hanging out with entrepreneurs and innovators in large companies and small companies and startup accelerators. You’ve all heard about the Lean Startup movement right.

Research Software 45

Research Software Startups Customer Experience Data Visualization 45

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Melissa Perri is one of the most recognizable names in Product Management. CEO of Product Labs.

Technical Advisors 107

Technical Advisors Product Research Analytic Tools User Testing 107

Mind the Product

APRIL 13, 2020

LinkedIn , Zynga and MySpace among others and has founded three startups. To product people, of course, she’s best known for her views on high-performing teams, having given a keynote at #mtpcon San Francisco in 2018 , as well as contributing to the MTP blog. Later on, she sold a small startup to LinkedIn.

Technical Review 195

Technical Review Weak Development Team Travel Product Research 195

Product Innovation Educators

FEBRUARY 16, 2018

For example, is Growth Hacking just another name for Marketing or something new? A lot of larger organizations are trying to operate as a startup. They’re putting Lean Startup practices into action and seeing mixed results. Sometimes framing and packaging is all you need to call something old new again. Read more at [link].

Product Management 48

Product Management Product Manager User Testing Customer Feedback 48

Mind the Product

APRIL 1, 2020

Just like a successful startup, we knew our customers, we knew there was an untapped need and that our ProductTank was going to make a difference to a lot of people. I think of a meetup more like a dinner party with a special guest rather than a presentation and name tags. In fact, I’ve stopped even doing name tags!

Product Research 121

Product Research Events User Testing Customer Experience 121

freshtrax

MAY 8, 2019

Release: October 2018. Though this is one of the newest mobile payment services, its brand awareness is very high because of the generous reward promotion campaign it conducted in December 2018. (We Origami is the Japanese leading mobile payment startup company based in Tokyo. Release: April 2018. Release: March 2018.

Research Software 96

Research Software Banking User Testing Technology 96

Intercom, Inc.

MAY 8, 2019

That’s not inherently bad, but that does change a lot about the way that we operate” Meghan Keaney Anderson has been doing just that at HubSpot for the past 8 years, which feels like a lifetime in the world of startups. This is episode nine of Scale , a brand new podcast series on moving from startup to scale up.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Mind the Product

JUNE 27, 2019

Their names were John Darley and Daniel Batson, and they created the Good Samaritan study to ask a seemingly simple question: why do people do good things for others? When Monzo started this experiment of sharing product goals back in 2018, it had three major goals: Grow! Growth and money are the lifeblood of startups.

Product Goals 166

Product Goals Data Visualization Reporting Tools Government 166

Business of Software Conference

FEBRUARY 4, 2019

Now in the world of experimental design we have actual names for these things we call the email addresses observations. Though I have been in talks where I have been talking to a startup group and I’m swearing that there’s some VC guy in the back who’s calling saying, we got to get more ‘E’s on our homepage.

Analytic Tools 88

Analytic Tools Research Software Data Visualization Software Review 88

The Product Cafe

MAY 29, 2023

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. Read More Riddle of the Week 🧩 What is so delicate that saying its name breaks it? Hello, all you product-loving folks! The answer is at the end of this newsletter.👇

Feedback Software 52

Feedback Software Reporting Tools Customer Feedback Generative AI 52

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. So I know that it’s possible and I’m here talking to you today to share some tactical strategies that you can use in your startup to compete with such a big company.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Roy Madden

FEBRUARY 11, 2021

How a VC firm uses Feedly to keep a finger on the pulse of the startup ecosystem. The Client Leading investor startup studio Rev1 Ventures. Columbus, OH, USA Started using Feedly: September 2018. Rev1 is an investor startup studio that combines capital and strategic services to help startups scale and corporations innovate.

Research Software 75

Research Software Customer Experience Analytic Tools User Testing 75

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. So I know that it’s possible and I’m here talking to you today to share some tactical strategies that you can use in your startup to compete with such a big company.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. In 2018, we’re going to focus on the more typical demand gen functions.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

UX Studio: Product Management

NOVEMBER 22, 2022

Just to name a few of our clients: Google, Netflix, Cisco, and Zignaly. Will Beeching founded Together in 2018. To name a few key clients of theirs: Mosaic, Amazon, Unit, HP, Morgan Stanley, and Global Payments. They’ve worked with Cancer Research, Capital UK, Moda Minx, Maze Rattan, A Oppenheimer & Co, to name a few.

Research Software 78

Research Software Technical Review Data Visualization User Testing 78

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. Which would you prefer: one where a barista knows your name and your favourite drink and your favourite music is playing, or one where everything is made for an average customer?

Artificial Inteligence 180

Artificial Inteligence Data Visualization Product Research Reporting Tools 180

Mind the Product

MARCH 11, 2019

Coupang will be an unfamiliar name to many people outside the APAC region, but the company recently raised funding of $2 billion and is being hailed Korea’s answer to Amazon, so we fully expect this will change soon. Amplitude has also chosen Singapore as its APAC HQ. Meeting the Challenges of the Region.

Customer Experience 99

Customer Experience Reporting Tools User Testing Events 99

Andrew Chen

DECEMBER 10, 2018

Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? The most exciting new technologies coming around the corner, and how to evaluate them for producing new startups. In early 2018, it became the most downloaded app at that time. Why video is big, and will get even bigger.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

Andrew Chen

NOVEMBER 15, 2021

I saw it first-hand at Uber, which scaled to billions in revenue, and also within startups at Andreessen Horowitz, which has funded companies from Github, Coinbase, and Figma to Clubhouse and Airbnb. To many, it was a big mystery – the War Room didn’t share the normal naming convention of city names where Uber operated.

Books 63

Books Research Software Reporting Tools Technical Review 63

Amplitude

MAY 8, 2018

Name: Brent Tworetzky Current role: Senior Vice President of Product at InVision Location: New York City. Brent is a keynote speaker at ROADMAP | San Francisco Product Summit on May 17, 2018. We talked to him about the role of data in building product and his path into product management. How did you get to where you are today?

User Testing 67

User Testing Product Research Feedback Software Software Engineering 67

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. I’m also mentoring startups in terms of marketing SEO go-to market at the German Accelerator, which is the official startup program in the Silicon Valley of Germany. Kevin: Absolutely. Kevin: Yeah.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199