Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

AUGUST 12, 2020

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. One of these areas is Southeast Asia, where AI solutions are expected to lead to increased productivity and a further expansion of AI markets.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. If any of those services are impacted by a technical fault, the fault needs resolved fast. Citrix Stack Monitoring Tools. Citrix Cloud is monitored 24/7 Citrix. Citrix Director.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

ProductPlan

DECEMBER 11, 2019

In 2019, most product managers are using metrics to make decisions. Sure, product managers need numbers to report up the chain to track progress around goals. And now product managers are communicating the strategy using data-driven roadmaps. The availability of data and machine learning is partially driving this movement.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

UX Studio

MAY 30, 2023

It is through design that we communicate with our users, either in proper words or with visual clues. Unless your company is bringing great innovation to the market, there are likely to be multiple competitors offering similar products or services. Mobile payment systems are a good example of this. Why is trust important?

UX 97

UX Reporting Tools Research Software Data Visualization 97

Lenny Rachitsky

FEBRUARY 13, 2024

Don’t miss The Best of Lenny’s Newsletter book (all proceeds going to charity), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my recruiting service (focusing on Sr. For a decade, she’s worked closely with tech companies to drive behavior change. It’s technically complex.

Data Visualization 101

Data Visualization Product Research User Testing Research Software 101

Gainsight

MAY 8, 2019

Evaluating software is tough. The only advice I can give is: read the reviews , read the comparisons , read the case studies , and demo everything. Buying the wrong software and getting stuck with a product that doesn’t serve your needs. Pendo was originally created as a web analytics tool.

Analytic Tools 49

Analytic Tools Feedback Software Data Visualization Reporting Tools 49

Amplitude

DECEMBER 10, 2019

It differentiates those of us who embrace data, validation and experimentation. Designers are still paid less than their engineering, data and product counterparts. 2019 State of Salaries Report (by Hired). Product Designers work across a product or service. They understand how to use data. Goal Setting.

Data Visualization 133

Data Visualization Analytic Tools Reporting Tools Research Software 133

eG Innovations

APRIL 12, 2019

With organizations increasing their focus on digital business services, monitoring and managing the application performance becomes paramount. When a digital business service is slow or down, it impacts the business adversely. Access the report here. Helpful Resources: Read product review of eG Enterprise APM.

Reporting Tools 49

Reporting Tools Data Visualization Naming Research Software 49

ProductPlan

NOVEMBER 10, 2020

Creating a world-class eCommerce platform takes tremendous effort, teamwork, and strategic planning. Yes, an eCommerce platform is an online resource that helps shoppers and buys find a variety of products. Fluency in eCommerce tech. Here’s just a few examples: The shopping cart, ordering, and payment-system applications.

Research Software 92

Research Software Feedback Software Reporting Tools Technical Review 92

The Product Coalition

JULY 1, 2022

If you want to know why users are uninstalling or unsubscribing, tools like screen flow, heatmaps, and screen recordings can get users loving?—?instead is a natural part of having a mobile app, but you can use app analytics to prevent losing your best users. You will need three data points to calculate and track your churn rate.

Analytic Tools 113

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 113

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. Analyzing and reporting on progress. Analyzing data on a product’s NPS score.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Alchemer Mobile

MARCH 23, 2021

Retention is a primary focus in Apptentive’s 2021 Mobile App Engagement Report , a study of 1,000 apps across a billion+ app installs. Apptentive’s data shows a different pattern based on brands who were proactive rather than leaving retention to chance. App Retention in 2021. Annual Retention. Retention by App Category.

Research Software 216

Research Software Feedback Software User Testing Data Visualization 216

The Product Coalition

OCTOBER 30, 2019

Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties. They can drastically change your app through analytics, marketing and payment services. Quantitative data will give you an objective basis to work on. An example: The Facebook login button.

Analytic Tools 82

Analytic Tools Data Visualization Feedback Software User Testing 82

BrainStation Product Management

OCTOBER 1, 2019

They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product.

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Birst BI

AUGUST 27, 2019

Have you used a digital product or service while shopping in the past year? The answer is almost certainly “yes” and each time you are online, your actions generate data – from research, online ordering or in-store pickup, coupons, mobile payments, voice commands and more. Watch Birst Retail Analytics video.

Data Visualization 40

Data Visualization Reporting Tools Analytic Tools Research Software 40

The Product Coalition

MAY 19, 2020

Maybe you want to see if your existing systems still meet your goals. Gap analysis reports are most commonly used by product managers and process improvement teams. For instance, in software development, you can use gap analysis to identify missing functionality. When this happens, gap analysis can help. When can you use it?

Reporting Tools 78

Reporting Tools Feedback Software Software Review Systems Review 78

Usersnap

FEBRUARY 6, 2021

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. Nominated for 2019 Business Book of the Year by Porchlight.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Intercom, Inc.

DECEMBER 5, 2019

Over this same period, one tech company has emerged to become similarly entrenched in the everyday life of people around the globe. What can we, in the SaaS sector, learn from one of tech’s true behemoths? A lot of it] is not using too much data and too many variables. It pays to wait for the right moment.

Feedback Software 118

Feedback Software Artificial Inteligence Reporting Tools Technical Review 118

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. Google uses a system for goal-setting called OKRs.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. In a recent webinar with Denise Stokowski, Group VP of Platform Products at Gainsight , Amy shared that she identified that she wanted to be more involved with people.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Usersnap

FEBRUARY 6, 2020

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. Nominated for 2019 Business Book of the Year by Porchlight.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

PMLesson's Ace the PM Interview

APRIL 9, 2020

Software development is one of the few highly skilled occupations that doesn’t require any professional certification. CIO’s top 10 , taken from Switchup.org, a review and ranking guide which examined thousands of alumni reviews to rank coding bootcamps based on price, location, job support and instructor quality.

Software Review 52

Software Review Data Visualization Technical Advisors Analytic Tools 52

Business of Software Conference

NOVEMBER 4, 2019

At Business of Software USA 2019 we were joined by two titans of innovation thinking. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Do you have some data even on that kind of experiment? Join the smart people who get BoS updates. Unsubscribe anytime.

Reporting Tools 67

Reporting Tools Software Review Data Visualization Artificial Inteligence 67

The Product Coalition

DECEMBER 17, 2019

We’ve just made it through a decade that completely revolutionized the way we think about tech. Top companies have completely changed the face of tech, transforming our lives. Siri received mixed reviews when she first landed in the iPhone 4S in 2011. Siri received mixed reviews when she first landed in the iPhone 4S in 2011.

Wireless 79

Wireless Technical Review Research Software User Testing 79

freshtrax

AUGUST 20, 2019

As the venue for the quickly approaching Rugby World Cup (RWC) in September 2019 and 2020 Olympic Games, Japan is gearing up for a great influx of inbound travelers. We have to translate everything to Japanese—sales reports, marketing documents, and websites. Was it easy to introduce your services to them?

Travel 53

Travel Data Visualization Seminar Reporting Tools 53

eG Innovations

NOVEMBER 30, 2021

HDX Optimization for Teams allows you to deliver 720p high-definition video calls at 30fps through your Virtual Apps and Desktops solution. The optimized solution can be thought of as splitting the Teams client into two, with the user interface living inside of the VDA and the media rendering/engine running on the endpoint.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Userpilot

MAY 14, 2019

WalkMe is one of the most popular tools for driving user adoption, but that doesn’t always mean it’s the best fit for your company. You can then make a more informed decision when it comes to choosing the best software for your business. This is a crucial aspect of product adoption software. Enterprise.

Analytic Tools 40

Analytic Tools Feedback Software Data Visualization Reporting Tools 40

Business of Software Conference

APRIL 17, 2020

In this BoS Talk from Business of Software Europe 2019, Amir will discuss why he believes remote-first could represent a massive paradigm shift with widespread implications for the future of work. So, we are creators of two tools; One is a task manager app that I started actually in 2007. So that’s one thing.

Weak Development Team 64

Weak Development Team Feedback Software Software Review Reporting Tools 64

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Education 97

The Product Coalition

FEBRUARY 20, 2019

It stands to reason that they should have deep insights on what has value and what has less, probably more than a non-technical product manager who thinks they can understand the audience. Indeed, engineers have a lot of product knowledge and insights to share. Every tool they use favors asynchronous communication.

Customer Experience 60

Customer Experience Development Feedback Software Reporting Tools 60

Modus Create

MARCH 14, 2023

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model.

Analytic Tools 118

Analytic Tools Data Visualization Reporting Tools Startups 118

Intercom, Inc.

JANUARY 9, 2020

We’re delighted to report that based on 784 customer reviews on G2.com, com, Intercom has beaten all other live chat tools to become the top ranked choice for sales, marketing, and support teams who want to interact with visitors to their websites and users of their apps. G2 Grid for Live Chat Software.

Reporting Tools 20

Reporting Tools Technical Review Data Visualization Customer Experience 20

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. China is the only region where data analytics is not on this list.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. Brands shifted focus to improving long-term retention. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173