Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Best product marketing tools.

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Research Software Analytic Tools Feedback Software Data Visualization 93

Userpilot

JULY 21, 2022

However, as your business grows, it becomes more difficult to deliver top-notch customer service , which means you are at risk of customer churn. You will also learn some tips and strategies to create better automation, plus top CXA tools to try in 2022. Create an in-app resource center and offer self-service support on-demand.

Feedback Software 89

Feedback Software Reporting Tools Customer Experience Data Visualization 89

Product Talk

JANUARY 19, 2022

I’m excited for 2022. I probably could have squeezed a fourth cohort in there, growing my capacity from 30 teams to 40, but I knew this wouldn’t leave me time to iterate on my curriculum, write blog posts (not to mention a book), or anything else. So we expect these numbers to grow throughout 2022 and beyond. Happy New Year!

Product Research 194

Product Research Workshop Weak Development Team Books 194

Product Talk

OCTOBER 25, 2023

As an individual contributor, you’re focusing on your own projects and progress, but as a leader you are now responsible for the team (or teams) that report up to you. Trevor Acy, Balancing Time for Learning and Bias for Action Meet Trevor Acy, the Associate Director of Product Management at Ramsey Solutions. The metrics are moving.

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Leadership Product Research Reporting Tools Feedback Software 255

Userpilot

OCTOBER 21, 2022

Toward the end of the article, we highlighted the types of CRM systems and different CRM tools that might be helpful to you. Customer relationship management (CRM) refers to the strategies, processes, and technologies used to build and maintain relationships with customers. Automated customer service relationships.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Reporting Tools 93

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Ready to dive in?

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Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JANUARY 26, 2022

In this post, we’ll discuss the most important SaaS metrics to analyze and some of the best SaaS analytics tools you can use to drive product growth. To analyze your company data, use the best SaaS analytics software to visualize the key metrics in charts, forms, and diagrams. So let’s dive in! What is SaaS analytics?

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Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Department of Product

SEPTEMBER 21, 2023

Apple’s iOS17 officially launches this week but there’s another operating system worth exploring, too. TimeOS is described as the world’s first “time operating system” and this week the company unveiled a new browser extension. The Department of Product Briefing ←All newsletter briefings Hi product people ?,

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Research Software Analytic Tools Feedback Software Reporting Tools 52

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

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Feedback Software Research Software Reporting Tools Software Review 118

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

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Analytic Tools Research Software Feedback Software Data Visualization 52

Product Talk

NOVEMBER 16, 2022

Teresa shared this goal at the beginning of 2022 when describing her plans to scale the impact of Product Talk. My first year out of college, I was working at South Coast Repertory Theatre, which had a really complex audio automation system by Meyer Sound. It was a great fit. This was around 2005.

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Feedback Software Reporting Tools Product Research User Testing 130

Gainsight

APRIL 21, 2022

2022 has already been quite the year. In fact, in 2022, there are reportedly over 1,000 companies that were in hypergrowth and reached “unicorn” status worldwide. In fact, in 2022, there are reportedly over 1,000 companies that were in hypergrowth and reached “unicorn” status worldwide. PLG Readiness Assessment.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

eG Innovations

NOVEMBER 30, 2022

In this guide we’ll show you 7 ways to troubleshoot your Azure SQL database performance issues using metrics and insights from the eG Enterprise monitoring solution. The eG Enterprise monitoring platform identifies the top queries by I/O activities, CPU usage, memory usage and queries that are executing for excessive times.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52

eG Innovations

SEPTEMBER 13, 2022

Last week (7th September 2022) I spotted a post from EUC and Cloud Veteran Marius Sandu alerting his professional and social media networks to an outage of Azure Front Door that in turn meant a significant number of Azure services and resources were unavailable. What happened on the 7th September 2022?

Data Visualization 69

Data Visualization Reporting Tools Customer Experience Enterprise 69

Usersnap

SEPTEMBER 29, 2022

In 2022, the competitive strategy is not as much about analyzing the market opportunities but focusing on the satisfaction of customers. SaaS growth is the change in product usage and payment transactions from a SaaS solution as a rate over time. SaaS product users are often tech-savvy and very solution-oriented people.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Gainsight

APRIL 21, 2022

Over the past several years, Gainsight has turned to the field of information and statistical reporting to aid in traversing change and building out new paths. stem from hundreds of thousands of surveys with respondents who are consumers, heads of business, and technological leaders. Specialized technology. Customer success!

Reporting Tools 52

Reporting Tools Research Software Data Visualization Technical Review 52

Userpilot

OCTOBER 4, 2022

You’ll also learn how to use customer retention software to maximize your retention game. Userpilot offers on-demand self-service support with an in-app resource center. Loom uses product tutorials as educational content while also showcasing the platform in action. Thank customers when you reach important milestones.

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Feedback Software Customer Experience Customer Feedback Data Visualization 93

Userpilot

OCTOBER 4, 2022

Some examples of attitudinal UX KPIs are Feature Adoption Rate , Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), System Usability Scale (SUS), and Customer Retention Rate. The best tools to track your UX KPIs and improve them are: Userpilot – for creating in-app surveys and tracking feature usage.

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Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. Reports, statistics, and product benchmarks give you hard data on trends in the product world. Blogs will give you insight into all aspects of product management in easy-to-digest bites.

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Analytic Tools Data Visualization Research Software Feedback Software 95

eG Innovations

DECEMBER 15, 2022

Change tracking and controlled change ensure that there is a record of the state of a system and if issues arise the cause can be linked to effects. In this blog, I will use a real-world example to demonstrate the importance of configuration and change tracking when it comes to IT observability. CPU utilization had increased.

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Reporting Tools Strategy Systems Review Software Review 59

The Accidental Product Manager

JUNE 12, 2023

The 2022 itineraries on Viking Ocean Cruises are almost fully booked which shows that there is pent up demand. After Covid outbreaks were reported on dozens of cruise ships, the Centers for Disease Control and Prevention (CDC) issued a “no-sail” order, banning most passenger vessels from sailing in U.S.

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Reporting Tools Product Management Product Manager Product Research 65

Department of Product

JANUARY 17, 2023

And whilst some roles in product require a background in software engineering, these are usually optional. Ad-funded business models: how a rise in privacy features could make ad-funded models risky Apple made big changes to its privacy policies in 2022. Apoorva Govind (@Appyg99) October 10, 2022 This seems perfectly reasonable.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

Mixpanel

JULY 8, 2022

Being able to easily capture and visualize growth metrics also supported May’s pitch to investors during Q2 2022, helping the app secure $3.3 Mixpanel is an absolutely critical tool—it gives us invaluable insights into what our users want, which has helped us find product-market fit faster and made fundraising much easier.”.

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Data Visualization Dashboard Startups Analytic Tools 111

Userpilot

DECEMBER 6, 2022

Offer in-app self-service support to unlock on-demand support. The customer satisfaction (CSAT) score tracks how happy users are with your product, service, or a specific interaction, such as requesting help from your support team. The NPS benchmark for the software and apps industry is 41. Retention rate. Customer churn rate.

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Customer Experience User Testing Customer Feedback Data Visualization 94

The Accidental Product Manager

APRIL 12, 2021

Literally billions of dollars have been spent in a quest to build services that reliably move fresh food from one place to another, yet many wonder if they will ever get the economics right. Online grocery sales are expected to grow to around $86 billion in 2022, up from $17 billion in 2017. and Uber Technologies Inc.’s

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Reporting Tools Product Management Product Manager Management 97

Userpilot

JUNE 2, 2022

B2B SaaS stands for businesses that provide cloud-based software solutions to other businesses. In-app self-service support reduces churn by empowering customers to solve repetitive problems on their own. Userpilot , Mixpanel, and Chartmogul are the top 3 analytics tools. What is B2B SaaS? What are B2B SaaS metrics?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Roy Madden

MARCH 22, 2022

Leo reads millions of articles, reports, and social media posts every day and automatically tags key threat intelligence concepts: critical vulnerabilities, malware families, threat actors, indicators of compromise, ATT&CK techniques, companies, vendors, industries, etc. Meet Leo, Feedly’s AI Engine.

Research Software 93

Research Software User Testing Product Research Reporting Tools 93

Andrew Chen

JANUARY 3, 2024

but am proud of what I published… Blog posts from 2023 How to design a referral program. It’s what I’ll blame for not writing as often as I’d like :) But I was able to get the vast majority of our pitch deck for the fund — launched in mid 2022 — published. How I use AI when blogging and writing.

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Books ChatGPT Reporting Tools Research Software 86

Userpilot

SEPTEMBER 15, 2022

Design the secondary onboarding flow to get that segment to discover other product solutions. For example, you may want to begin by fixing bugs that were reported by your top customers. Use a customer intelligence platform to analyze collected data and make data-driven decisions. Best customer intelligence platforms in 2022.

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Feedback Software Research Software Analytic Tools Data Visualization 97

Gainsight

FEBRUARY 25, 2022

The last few months, in particular, for technology stocks have been a bit less relaxing than watching Betty White (may she rest in peace) hang out with her friends from back in the day. . Latane Conant, CMO at 6sense, wrote a blog about how Marketing teams should be obsessed over NRR. Ultimately, your entire company needs to own NRR.

Marketing 52

Marketing Reporting Tools User Friction Data Visualization 52

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? When choosing customer success software, consider: (i) ease of adoption, (ii) is it no-code?, (iii)

Analytic Tools 95

Analytic Tools Feedback Software Reporting Tools Data Visualization 95

Amplitude

JULY 29, 2020

For example, Netflix’s product vision is “becoming the best global entertainment distribution service.”. Mission: stellar service, valuable partner, sustained profitable growth, huge impact. A recent Zendesk report shows that 76% of customers expect personalized experiences. Vision: being the best, around the world. Jeff Bezos.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

Userpilot

AUGUST 24, 2022

Are you wondering which SaaS automation tool to use for your business? In this guide, you’ll learn about the best automation tools you should be using in your SaaS. SaaS automation is a way of making manual processes automated with the use of a SaaS service. Hootsuite is an all-in-one social media automation tool.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Reporting Tools 97

Roy Madden

APRIL 4, 2022

Leo reads millions of articles, reports, and social media posts to determine if they are relevant to the topics you want to track. New articles, reports, or social media posts that match the specified Leo Concepts will appear in the Leo Web Alert feed. Crypto’ is a Technology Leo Concept that recognizes numerous terms for Crypto.

Technical Review 78

Technical Review Engineering User Testing Artificial Inteligence 78

Intercom, Inc.

FEBRUARY 23, 2022

This is especially true among employees experiencing increasing demand due to the pandemic, such as support agents, as our latest Customer Support Trends Report shows: 64% of support leaders say their team has felt burned out in the past 12 months. Today’s guest, Marilyn Suttle , has a few ideas on how to do just that.

Reporting Tools 118

Reporting Tools Research Software Technical Review Product Research 118

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

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Analytic Tools Feedback Software Reporting Tools Education 97

Roy Madden

MARCH 22, 2022

Meet Feedly AI Feedly AI reads millions of articles, reports, and social media posts every day and automatically tags key threat intelligence concepts: critical vulnerabilities, malware families, threat actors, indicators of compromise, ATT&CK techniques, companies, vendors, industries, etc.

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Reporting Tools Data Visualization Research Software Finance 52