Gainsight

DECEMBER 21, 2023

At Pulse Europe 2023, Fiona Sibley, Head of Customer Success at Vertice , explained several best practices for implementing Customer Success in early-stage companies. Realities of an Early-Stage Company Customer Success is rarely formed in the earliest days of a new company; usually Product, Marketing, Sales, and Finance all come first.

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Customer Experience Customer Feedback Feedback Software User Testing 52

The Product Coalition

JULY 16, 2023

My personal passion is to bring back this very important dimension into product management and leadership. Product Leadership Is a Business Role I make a distinction between product management and product leadership. Job titles generally reflect that distinction but not always.

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Strategy Product Management Product Manager Management 137

The Product Coalition

DECEMBER 10, 2023

However, provoking productive disagreements is a key leadership skill you want to master. Here is how fostering healthy debates is essential for effective leadership and better outcomes. If you see the connection between that skill and product leadership you are 100% right. We have so many of them regardless.

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ChatGPT Leadership Customer Experience Finance 120

Product Innovation Educators

AUGUST 7, 2023

She is also the co-founder and managing partner at MIDIOR, which has been providing professional services for 26 years to product organizations in a number of areas from product insights, product development and management, and technology platforms. Summary of some concepts discussed for product managers [2:15] What is PDMA?

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Research Software Certifications Product Research User Testing 95

Product Talk

JUNE 21, 2023

One of the first projects I worked on at Pearson was for a product called Revel that had very much achieved product/market fit, but they were really struggling to scale and the product was kind of breaking underneath users. It’s foundational to leadership and product in an outcomes-based world.

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Product Research User Testing Research Software Customer Experience 177

The Product Coalition

NOVEMBER 13, 2023

When people (and VCs) aren’t spending money easily, you must be super sharp with your value proposition, positioning, product, marketing, and sales. While I understand this distinction, I believe that a company cannot reach real product-market fit without nailing down its GTM, and vice versa. Here is how it works.

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The Product Coalition

DECEMBER 31, 2023

Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. It is a well-established company, a leader in its domain, but it still needs to deliver new products to the market so product-market fit is a very relevant topic.

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User Testing Workshop B2B Leadership 102

The Product Coalition

DECEMBER 4, 2023

If you’re just dealing with tough market conditions, the situation is different but the conclusion is quite similar: When people (and VCs) aren’t spending money easily, you must be super sharp with your value proposition, positioning, product, marketing, and sales. Here is how it works. What had changed?

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Product Strategy Strategy User Testing Weak Development Team 106

Lenny Rachitsky

JANUARY 23, 2024

When we decided to build our sales engagement product, for example, we reallocated some existing pods toward that goal. It is presented to the leadership team for high-level feedback. I have leaders who drive new products’ go-to-market, field product management, product partnerships, and, most recently, product marketing.

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Feedback Software User Testing Customer Feedback Workshop 102

People-First Product Leadership

JANUARY 7, 2024

For me, I’m looking forward to applying what I learned in 2023 - which was in a large part due to People-First Product Leadership. For example, I’m a sharer of information and often try out the strategies I read about which resonate with people-first product leadership.

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Artificial Inteligence Weak Development Team Feedback Software Leadership 52

Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. No amount of wordsmithing will get people excited if they are exhausted Questions to ask about To your leadership team: How confident the organization is focused on the right things To frontline managers: Is there anything you’re worried about being true that is starting to be true?

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Research Software Feedback Software Analytic Tools User Testing 40

The Product Coalition

APRIL 1, 2023

As a product leader, is this a skill you already master? was the first product manager I ever hired. A brilliant guy, with many years of tech leadership experience, but none in product management. Still, he was one of the best hires I made in this area and he turned out to be a product star.

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Product Management Product Manager Management Management 128

The Product Coalition

JUNE 18, 2023

It took me time to understand that I need to present myself as a product leadership coach and product strategy expert rather than a consultant. When you are product-led, the company had decided that it is going to grow by selling the same product to each customer. That’s the whole reason VCs invest in startups.

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Naming User Testing Feedback Software Weak Development Team 127

ProductPlan

FEBRUARY 1, 2023

Part of our mission at ProductPlan is to support the product community with insightful, data-packed content that provides actionable insights and serves as a valuable resource for product leaders and teams alike. So, I am honored to share some highlights from The 2023 State of Product Management Report.

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Data Visualization Reporting Tools Onboarding KPIs Product Management 52

Userpilot

MAY 8, 2024

Cultivate a customer-centric culture from leadership down. Userpilot is a product growth platform with feedback, analytics, and engagement features. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are customer needs? How to identify customer needs?

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Data Visualization User Testing Customer Feedback Analytic Tools 88

Userpilot

SEPTEMBER 4, 2023

Common reasons include: Lack of understanding – Leadership does not fully comprehend the approach or commits needed resources. Why Do Many Firms Fail to Successfully Implement a Blue Ocean Strategy? Despite the compelling benefits promised by the blue ocean strategy, many companies fail in implementation.

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Analytic Tools Data Visualization Feedback Software User Testing 61

The Product Coalition

MARCH 12, 2023

Hiring a product leader is never easy. You are looking for a partner to join your team and take a significant leadership role. Here are a few things to consider when you seek your next product leader. The Broader the Better The product leader’s role includes much more than managing the product team and the product work.

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User Testing Product Research Consulting Leadership 107

The Product Coalition

APRIL 22, 2023

Product leadership seems to require nonstop negotiation with everyone you work with. Our free e-book “ Speed-Up the Journey to Product-Market Fit ” — an executive’s guide to strategic product management is waiting for you at www.infinify.com/ebook Originally published at [link] on April 18, 2023. Here’s how.

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Books Customer Experience Leadership User Testing 136

The Product Coalition

DECEMBER 11, 2023

Taking risks is an inherent part of product leadership. Photo by Skitterphoto from Pexels When I was VP of Product at Twiggle, we had a management off-site with some outdoor activities. But what happens when your team members have a hard time doing so, at least to the extent that you need them to?

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User Testing Feedback Software Construction Customer Feedback 113

Userpilot

SEPTEMBER 4, 2023

Common reasons include: Lack of understanding – Leadership does not fully comprehend the approach or commits needed resources. Why Do Many Firms Fail to Successfully Implement a Blue Ocean Strategy? Despite the compelling benefits promised by the blue ocean strategy, many companies fail in implementation.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Mironov Consulting

MAY 18, 2024

Something that comes up periodically in my product leadership coaching sessions: “As a Director or VP of Product, how do I get folks outside my immediate span of control to make improvements or do their jobs better or take my advice?”  With Sales leadership, it’s all about upcoming quarters. 

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Technical Advisors Technical Review Weak Development Team Product Research 59

Userpilot

AUGUST 29, 2023

While the product manager’s role may differ from one organization to the next, they will still work with dedicated product owners, engineering and design teams, data analysts, and product marketing managers. Leadership skills. The same could be said of product teams. Strategic thinking.

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Data Visualization Analytic Tools Feedback Software Research Software 87

The Product Coalition

MARCH 19, 2023

But the first thing Twiggle’s founders asked me to do was to decide which product we are going to create with the amazing technology that they have built so far. This required a whole new level of thinking and a deep understanding of product-market fit. And they go far beyond the product itself.

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User Testing Framework B2B Document 140

The Product Coalition

DECEMBER 6, 2023

Going through these iterations is what I do when I work with founders personally or through the new product-market fit masterclass. Product strategy is a special kind of strategy. Unlike what most people think, the product strategy isn’t the strategy of the product department. That’s about strategy in general.

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Product Strategy Research Software Strategy User Testing 107

The Product Coalition

FEBRUARY 18, 2023

My free e-book “ Speed-Up the Journey to Product-Market Fit ” — an executive’s guide to strategic product management is waiting for you at www.infinify.com/ebook Originally published at [link] on February 16, 2023.

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Data Visualization Customer Communications Feedback Software User Testing 132

The Product Coalition

DECEMBER 17, 2023

Understanding your real competition is important for your ability to address questions from potential customers and investors, but more importantly for your ability to build a winning product strategy that would tackle the real challenges you would be facing with your customers, even if those challenges do not appear on the formal list.

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Technical Review Weak Development Team User Testing Systems Review 119

The Product Coalition

JANUARY 14, 2024

Photo by Marc-Olivier Jodoin on Unsplash 2023 was a rough year on multiple fronts. Realizing it is one thing, and a more important thing is to accept it as it is and then act to change it while you can. You can’t change the reality of today, but you can change tomorrow. Here is a quick guide to get you going.

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Data Visualization User Testing Customer Experience Dashboard 103

Revulytics

DECEMBER 12, 2019

In the recent webinar, “Your Product is Perfect, Now Change: Product Innovation Strategies for Desktop Software Vendors in a Cloud World,” IDC analysts Mark Thomason and Jeffrey Hojlo noted that: By 2023, 46% of Software revenue will be from SaaS business models.

Analytic Tools 70

Analytic Tools Data Visualization Feedback Software Research Software 70

The Product Coalition

DECEMBER 11, 2023

Our free e-book “ Speed-Up the Journey to Product-Market Fit ” — an executive’s guide to strategic product management is waiting for you at www.infinify.com/ebook Originally published at [link] on June 21, 2023. Force yourself to get into your customers’ heads and start understanding your customer journey today.

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User Testing Customer Experience Systems Review Enterprise 78

Department of Product

AUGUST 22, 2022

Given the vast, expansive nature of ‘product’, it can mean anything from understanding the business model, the new domain you’re operating in, user engagement data or the overall strategic direction of the business. Figuring out the desirability of your product can be measured using product market fit metrics.

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User Testing Feedback Software Customer Experience Product Research 52

Innovatemap

MARCH 22, 2023

Why Founders are Struggling In addition to having product-market fit, founders now have to prove that they can turn their idea into a successful business. In times like these, you have to identify what makes your product essential. It’s likely how you talk about your product in Q2 of 2023 is different than Q1 of 2022.

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Weak Development Team Reporting Tools Data Visualization Banking 52

The Product Coalition

AUGUST 13, 2023

Our free e-book “ Speed-Up the Journey to Product-Market Fit ” — an executive’s guide to strategic product management is waiting for you at www.infinify.com/ebook Originally published at [link] on August 9, 2023. Oh, and you’ll also enjoy the ride.

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Customer Experience User Testing Generative AI Books 113

Userpilot

OCTOBER 20, 2023

This number nearly doubled in 2 weeks, and it has about 20 million active users in 2023. Such rapid success was possible thanks to the product-led growth model. Grammarly grew its customer base from 1 million active users in 2015 to 30 million users in 2020.

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Feedback Software Analytic Tools Data Visualization Customer Experience 84

The Product Coalition

JULY 30, 2023

Our free e-book “ Speed-Up the Journey to Product-Market Fit ” — an executive’s guide to strategic product management is waiting for you at www.infinify.com/ebook Originally published at [link] on July 27, 2023. If you are solving a problem that people don’t feel that they have or wish to solve, you need to walk away.

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User Testing Customer Experience Webinar Consulting 106

The Product Coalition

MAY 6, 2023

Our free e-book “ Speed-Up the Journey to Product-Market Fit ” — an executive’s guide to strategic product management is waiting for you at www.infinify.com/ebook Originally published at [link] on May 3, 2023.

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User Testing Customer Feedback Customer Experience Research Software 125

ProductPlan

JUNE 1, 2023

When your product can do more than it could do before, that sounds like a good thing. Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. Where are product teams getting their feature ideas?

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User Testing User Friction Development Team Review Reporting Tools 83

The Product Coalition

JANUARY 8, 2023

My free e-book “ Speed-Up the Journey to Product-Market Fit ” — an executive’s guide to strategic product management is waiting for you at www.infinify.com/ebook Originally published at [link] on January 4, 2023.

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Product Strategy Strategy Research Software Product Research 113