Userpilot

OCTOBER 27, 2021

But rest assured, the two are not interchangeable, and in this article we’ll clearly lay out what the differences are and how to choose the best DAP for your company’s user onboarding needs. WalkMe dashboard – Source: WalkMe. Set up basic contextual onboarding to differentiate user experience. Whatfix analytics dashboard.

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Userpilot

SEPTEMBER 28, 2022

In the article, we explore what anticipatory design is, discuss its benefits, identify its elements and look at a few good examples in B2B and B2C products. Some good examples of anticipatory design applications include: Canva uses anticipatory design to simplify and personalize user dashboards so they can create their artwork in less time.

Data Visualization 98

Data Visualization Feedback Software Customer Experience Customer Feedback 98

Userpilot

JUNE 22, 2022

Can you UX designers improve your product’s blank slate UI design and drive more engagement? In this article, we’ll show you why designing engaging first-time experiences is important, how to apply this to your product’s empty state and some of the best examples out there, to inspire you. Source: Slack. Source: Innvision.

Analytic Tools 59

Analytic Tools Data Visualization Customer Experience User Testing 59

Userpilot

SEPTEMBER 23, 2022

In this article, we’ll cover: What is screen complexity? Blank states are the empty areas in your product dashboard that usually appear when someone uses your product for the first time and hasn’t completed any actions yet. That being said, overdoing it is a common UX design mistake. Let’s get started.

Customer Experience 97

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Userpilot

OCTOBER 31, 2022

This article will examine negative personas, what makes them essential for SaaS businesses, and how you can build one. They’re also called exclusionary personas, and they’re a collection of the needs, values, and behaviors of individuals that differentiate them from your ideal customer. What challenges are they facing?

Feedback Software 97

Feedback Software User Testing Research Software Data Visualization 97

Userpilot

SEPTEMBER 11, 2023

Whether you’re launching a new product or releasing a new feature/version of your product, this article will guide you through the different launch phases and help you create an effective product launch strategy. The information in this article should help you create a winning product launch strategy that drives you to success.

Product launches 105

Product launches Product Research Data Visualization Research Software 105

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. In this article, we examine the six-step process to creating effective visuals and best practices that can elevate the quality and impact of your visuals.

Data Visualization 105

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Userpilot

JULY 14, 2021

Because still – there are some differentiators that may affect your choice. Appcues comes second-next, with really nice UX and UI. Userguiding and Product Fruits offer more features, but have very clonky and buggy UX and UI, which makes them feel ‘half-baked’ and offers a poor user experience. User-friend UX and UI. ?

Analytic Tools 105

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Userpilot

JANUARY 18, 2021

The time tracking feature doesn’t differentiate between billable and non-billable time. In this article, we’ll explain how to increase your Product Activation Rate (PAR) so that your SaaS company can grow more quickly. If you sign up for most SaaS products, one of the first things you’ll see is an empty dashboard.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

SEPTEMBER 30, 2022

In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? What differentiates multi-channel vs. omnichannel experiences is the presence of data syncing and continuity with the latter. The benefits of digitizing your customer experience, including its effect on revenue.

Customer Experience 98

Customer Experience User Testing Data Visualization Feedback Software 98

Userpilot

NOVEMBER 11, 2022

This article is going to dive into the Chameleon vs Whatfix debate and try to answer a key question. In this section of the article, we’re really going to dig into the nitty-gritty of each area of product functionality. With its user-level segmentation, you can set up basic contextual onboarding to differentiate user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

DECEMBER 9, 2021

Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article. Userpilot’s dashboard with some of its onboarding features. Product positioning allows you to identify your market niche. Conclusion.

Research Software 98

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Userpilot

JULY 20, 2023

Self-service options can include product documentation, educational resources, community forums, help articles, FAQs, and AI chatbots. Main features Add any content format to your self-service portal including video, articles, surveys, checklists, and links to your help center. Zendesk dashboard. Freshdesk dashboard.

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Imaginary Cloud - Design

APRIL 7, 2021

User Experience is a key factor regarding the success of a digital product, and the main ingredient to an excellent UX lies in a thorough user-centered approach. In that sense, Imaginary Cloud is introducing a new UX Audit service focused on providing high-quality professional UX Audits. What is a UX Audit? Conclusion.

Research Software 63

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Userpilot

APRIL 21, 2023

These are just a couple of questions we answer in the article. Product analysis benefits teams from across the organization, including your product , marketing , customer success , and UX design colleagues. You can use it to refine your marketing , differentiation , and pricing strategies. NPS dashboard in Userpilot.

Analytic Tools 98

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Userpilot

APRIL 15, 2024

This article aims to help you avoid that. By establishing a reputation for excellent customer service, you’ll not only retain customers but also create a powerful point of product differentiation. Again, Userpilot’s NPS dashboard makes it easy to track recurring responses with NPS tags. Six common customer pain points.

User Friction 105

User Friction Customer Communications Analytic Tools Feedback Software 105

Userpilot

JANUARY 16, 2023

This article shows you six of the best. Now we get to the meat of this article. Our platform automatically calculates the results—a glance at the dashboard will show you the percentage of promoters, passives, and detractors. Userpilot’s NPS dashboard. The pricing differentiation happens mostly on the service level (e.g.

Analytic Tools 105

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Userpilot

APRIL 7, 2024

So, whether you’re a new SaaS product manager, an experienced PM for traditional software, or just interested in gaining more knowledge, this article is for you. Design UX and push for development. Figma – Best for UX design. Design UX and push for development It’s time to design your user experience and flow.

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Userpilot

DECEMBER 6, 2022

This article explores what the ‘feature factory’ mindset is and what the signs you might be working in such a company are. To be able to complete on price, they compromise on QA which leads to buggy and badly implemented functionality and poor UX. Product parity trap and no product differentiation.

Onboarding KPIs 98

Onboarding KPIs Product Research Feedback Software User Testing 98

Userpilot

JANUARY 9, 2023

These are just a few of the questions we explore in the article. These are most likely to be the key differentiators. Track in-app behavior, analyze data and see the direct impact of the experiences inside the dashboard. Works with: Manages a team of developers, UX designers, and QA engineers. Job title: UX Designer.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

The Product Coalition

SEPTEMBER 9, 2022

You might also be interested in Mobile app KPI dashboard examples and how to use them What is customer retention and why is it so important? Steve used to preach how UX is about balance in design and function and both are just as important. That motto was inscribed into Apple’s simplistic design philosophy.

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Userpilot

JUNE 1, 2022

In this article, you will learn: What is a KPI in SaaS? To differentiate between KPIs and metrics, remember this: all metrics are KPIs, but not all KPIs are metrics. Geckoboard is a real-time KPI dashboarding tool that allows users to streamline data from many sources. Geckoboard Dashboard. Databox Dashboard.

Onboarding KPIs 98

Onboarding KPIs KPI Analytic Tools Data Visualization 98

Userpilot

MARCH 31, 2023

If you’re after the answers to these questions, you couldn’t be in a better place because that’s exactly what we tackle in this article. For the NPS surveys, there’s even a dedicated dashboard with a visualization of the trends and detailed breakdowns of the responses. NPS dashboard in Userpilot.

User Testing 96

User Testing Customer Feedback Product Research Feedback Software 96

Userpilot

AUGUST 18, 2022

In this article, we cover the top CX trends in SaaS today, with real-life examples to inspire your customer-centric approach. A frictionless signup flow makes it fast and easy for users to jump straight into the product dashboard. The shift towards frictionless signup flows. People don’t want to jump through loops to sign up.

Feedback Software 98

Feedback Software Data Visualization Embedded Analytics User Testing 98

Userpilot

MAY 30, 2023

Whatfix dashboard Whatfix is one of the top digital adoption platforms around and a driver of innovation in this space. However, it’s worth noting that Product Fruits has its downsides, such as only offering basic linear tours, clunky UX, and limited reporting for the help center widget. Try the best one! – Saurav S.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

AUGUST 29, 2021

This article will help you understand whether Amplitude Analytics is the right fit for you. Using Amplitude’s dashboards, you can get a bird’s eye view of all your relevant charts. Amplitude Analytics dashboards. Using Amplitude’s dashboards, you can get a bird’s eye view of all your relevant charts. Source: Amplitude.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Reveal

DECEMBER 2, 2021

In this article, we are taking a closer look at two of the most popular embedded analytics solutions on the market – Reveal and Looker, to help you find the best tool for your needs. The pros and cons of Reveal The pros and cons of Looker Reveal integration Looker integration Reveal dashboard example Looker dashboard example Pricing Support.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

MARCH 29, 2023

In this article, we’re going to show you exactly how you can build a reliable free trial strategy to convert free trial users! Here are the five growth strategies from the JTBD matrix : Differentiated strategy. Having a solid free trial marketing strategy is crucial to product growth. Sign up for your free Userpilot demo today!

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

MARCH 24, 2023

This article will explore the essential features of an interactive user guide tool and guide you toward the most suitable option for your business needs. The latter uses different UX patterns to effectively guide users on how your product works. The pricing differentiation happens mostly on the service level (e.g.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 24, 2023

This article will compare the features, strengths, weaknesses, reviews, and pricing of each tool, enabling you to confidently decide which one is the best fit for your business needs. TL;DR Interactive user guides utilize diverse UX patterns to educate customers on how to use your product more efficiently. Let’s begin.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 24, 2023

Here’s a quick overview if you don’t have time to read the full article. Really good UX and UI – Appcues UI looks really polished, and their experiences are easy to build and work mostly as you’d expect them to. The pricing differentiation happens mostly on the service level (e.g. Userpilot sits in that sweet spot. Userpilot ).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 30, 2023

Whatfix dashboard Whatfix is one of the top digital adoption platforms around and a driver of innovation in this space. Apty dashboard Apty’s digital adoption platform aims to make employee adoption a snap with engaging onboarding flows and product tours. The pricing differentiation happens mostly on the service level (e.g.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

SEPTEMBER 22, 2023

In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Feature adoption needs. Feature analytics dashboards like heatmaps – to see how often users engage with different features. You can even check and analyze NPS analytics on your Appcues dashboard.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

NOVEMBER 11, 2022

This article is going to dive into the Pendo vs Whatfix debate and try to answer a key question. In this section of the article, we’re really going to dig into the nitty-gritty of each area of product functionality. The absence of these UX designs will lead to friction, naturally resulting in increased churn. GET A DEMO.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 4, 2023

Appcues dashboard Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage. UserIQ dashboard UserIQ is usable as a product adoption platform, but at its heart, it’s a customer success platform. Userpilot dashboard Userpilot is a comprehensive digital adoption platform (DAP).

Analytic Tools 52

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Userpilot

NOVEMBER 22, 2021

In this article, we’re going to go over the benefits of each approach as well as explore how using both free trials and demos can benefit most SaaS companies. The post Using Both a Free Trial and Product Demo — Benefits and Best Practices appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

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Userpilot

SEPTEMBER 22, 2023

In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Product adoption needs. Let’s take a closer look at the benefits of Appcues: Intuitive UI and UX : Appcues offers a straightforward interface that’s easy to navigate and use.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52