Roman Pichler

NOVEMBER 6, 2023

Listen to the audio version of this article: [link] Leading as the Person in Charge of the Product When you hear the term leadership , you might first and foremost think of a senior manager like the head of product, Director of Product Management, VP of Product, or Chief Product Officer.[ Instead, it must be earned. Know when to delegate.

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Leadership Customer Feedback Construction User Testing 266

The Product Coalition

JUNE 9, 2021

Part one of this article taught you how to align a roadmap with aspirational business goals. This step gets into what people think of when they ask for a roadmap. This step may be the biggest challenge to a realistic roadmap. The bad news is that your roadmap is only as accurate as the information driving it.

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Vision Roadmap Customer Experience Weak Development Team 89

Usersnap

NOVEMBER 10, 2023

In his book “Start with Why” , Simon Sinek boldly claims that the ‘Why’ behind your actions matters more than the ‘What’ This principle isn’t limited to leadership or personal motivation; it extends to every facet of the business, including product roadmaps. So how to create and present roadmaps effectively?

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Presentation Roadmap Data Visualization Feedback Software 52

Mind the Product

FEBRUARY 15, 2018

Much has been written about the process of creating product roadmaps, not least the six great articles written by my own team. I believe the actions of a product leader all too often are the root cause of a “bad” roadmap. I would define a good roadmap as one that the team understands and feels ownership over.

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Roadmap Weak Development Team Leadership Research Software 167

Product Culture

JUNE 1, 2022

See my article here. That means they can help rally people to the roadmaps as well. You can read more about OKRs and roadmaps in my book, Product Roadmaps Relaunched. Objectives and Key Results (OKRs) are goals shared at the team level, setting up teams for collaboration from the very beginning. Tell me a story.

Roadmap 52

Roadmap Data Visualization Analytic Tools Naming 52

Roman Pichler

MARCH 9, 2022

Listen to this article: [link]. It helps people understand how their work relates to a bigger whole and how their efforts create a positive change. See my article Making Effective Product Decisions for more advice on how to decide together with stakeholders and dev teams.).

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Vision Workshop Customer Experience Leadership 310

ProductPlan

AUGUST 17, 2020

Much has been written over the last few years on the idea of the featureless roadmap , which challenges product teams to present their plans grounded more in strategic vision – or by themes – rather than a laundry list of specific features. How to Decide on Roadmap Themes that Produce Meaningful Outcomes.

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Onboarding KPIs Roadmap Customer Experience KPI 100

Roman Pichler

JUNE 7, 2022

Listen to this article: [link]. The value the product should create is not clearly understood : A validated product strategy and an actionable product roadmap are missing. To achieve this, refer to the needs and business goals stated in the product strategy and the product goals on the product roadmap. 1 No Product KPIs.

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KPI Data Visualization Weak Development Team Customer Feedback 288

Roman Pichler

AUGUST 17, 2021

Listen to this article: [link]. The product vision describes the ultimate purpose of a product, the positive change it will bring about. You can find more information about the product vision board above in my book Strategize and the article The Product Vision Board. What is the Product Vision? Yes, the two can be identical.

Vision 325

Vision Customer Experience User Testing Product Strategy 325

Roman Pichler

DECEMBER 6, 2022

Listen to the audio version of this article: [link]. The influence you exercise should therefore be a positive one, see my article Should Product People be Servant-Leaders? You can find more guidance on empathy in my article Empathy in Product Management. The Need for Guidance and the Lack of Transactional Power.

Leadership 281

Leadership Technical Review Reporting Tools User Testing 281

Roman Pichler

DECEMBER 1, 2020

The user and business goals help select the right product goals, which I capture on the product roadmap. Third, the second OKRs are the equivalent of the first entry on a goal-oriented product roadmap. If you want to work with a roadmap that looks further ahead, you will have to add additional OKRs to the ones in figure 3.

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Product Management Product Manager Management Management 378

Bain Public

NOVEMBER 16, 2021

3 Ingredients to Building Out Your Product Vision Unfortunately, all of the roadmap planning in the world and the most thought out mitigation strategies are not going to prevent stakeholder roadmap dismantling, scope changes and risk events from occurring.

Product Research 52

Product Research Roadmap Research Software Feedback Software 52

Userpilot

JANUARY 7, 2020

Roadmapping is a crucial part of every product manager’s role, but it’s safe to say a lot of PMs don’t particularly enjoy it. Luckily, there are some excellent product roadmap tools out there to help make it more bearable. In this article, we’re going to look at the most popular product roadmap tools. Productboard.

Feedback Software 103

Feedback Software Roadmap Customer Feedback User Testing 103

Roman Pichler

JULY 6, 2021

When you become a head of product, you move into a line management position. Instead of creating, for example, product strategies and roadmaps and tracking KPIs , you should help the people on your team acquire the right knowledge and develop the right skills so that they can carry out the relevant work on their own.

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User Testing Product Research Weak Development Team Customer Experience 323

The Product Coalition

MARCH 2, 2019

Many organizations struggle with roadmaps, finding them difficult to maintain and hardly ever coming true. They say, a roadmap in its first edition barely resembles what they get in the end. It all misleads into believing that the product roadmap is just some mumbo jumbo that has little in common with real business problems.

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Roadmap Customer Experience User Testing Advertising 65

Gainsight

SEPTEMBER 28, 2022

Implementing this approach requires a fresh approach to your product roadmap—because when you scale through retention and expansion, the primary goal is maximizing utility for existing customers so they’ll increase usage and be willing to spend more over time. Make space for quick wins to drive advocacy. Influence user behavior.

Analytic Tools 52

Analytic Tools Feedback Software Roadmap Data Visualization 52

Alchemer Mobile

FEBRUARY 17, 2021

Once companies collect that VoC data, they can use those insights to inform their mobile strategy, loyalty programs, marketing campaigns, product roadmap, and more. They can help with customer acquisition by sharing positive reviews and recruiting more people into your mobile experience. What do your customers not like?

Data Visualization 264

Data Visualization Customer Feedback Customer Experience User Testing 264

Alchemer Mobile

MARCH 26, 2021

Almost every article started out with a long opening paragraph explaining the importance of mobile. But if you clicked on this article, we’re going to take a wild gamble that you already know that. That means about 99 percent of their customers are in the “silent majority” and not being put at the center of their product roadmap.

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User Testing Customer Experience Feedback Software Research Software 257

Roman Pichler

APRIL 15, 2024

Listen to the audio version of this article: [link] What are OKRs? What are Product Roadmaps? A product roadmap is an actionable plan that describes how a product is likely to evolve. [3] Fortunately, in the last ten years, outcome-based, goal-oriented roadmaps have become more popular. Can You Combine OKRs and Roadmaps?

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Roadmap Onboarding KPIs Technical Advisors Customer Experience 272

Userpilot

MAY 30, 2024

This article provides a detailed guide, covering: What is customer sentiment, and why does it matter for your bottom line? Understand positive sentiment drivers and boost customer loyalty. Personalize interactions to drive positive customer sentiment. Looking to track and improve customer sentiment for your brand?

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Research Software 84

Userpilot

MAY 1, 2024

This article provides a step-by-step process to elevate your product experience from “good enough” to “superb”. Improve customer acquisition with positive word-of-mouth. Improve customer retention : Consistently positive experiences lead to reduced frustration and increased customer retention.

Customer Experience 87

Customer Experience Feedback Software Analytic Tools Product Research 87

Roman Pichler

JUNE 1, 2020

While this definition includes users and customers, I use the term in this article to refer to the internal business stakeholders. For guidance on how to interact with the other stakeholder groups, please see my article “ Getting Stakeholder Engagement Right ”. Build Trust. Involve the Stakeholders in Important Product Decisions.

Weak Development Team 307

Weak Development Team Product Research Customer Experience Workshop 307

Roman Pichler

JULY 6, 2021

Listen to this article: [link]. When you become a head of product, you move into a line management position. For instance, you might show the individuals how they can make effective strategic product decisions, create an actionable product roadmap, and effectively use the right KPIs. Carefully Plan the Career Step.

User Testing 156

User Testing Product Research Weak Development Team Customer Experience 156

The Product Coalition

JANUARY 11, 2023

Whether you believe in momentum or not, it is undeniable that a positive period of performance and accomplishments is easier to keep going than starting from scratch. Product managers, in particular, benefit from success because the rest of the product team tends to take on the product manager’s perspective, confidence, and positivity.

Product Management 139

Product Management Product Manager Weak Development Team Management 139

Roman Pichler

APRIL 13, 2021

Then take into account the product goals on the product roadmap to discover additional KPIs. This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. To do so, I might measure market share, for instance, by tracking the product’s position in the appropriate app store.

Feedback Software 247

Feedback Software Data Visualization Analytic Tools Research Software 247

Roman Pichler

DECEMBER 1, 2020

Listen to this article: [link]. The user and business goals help select the right product goals, which I capture on the product roadmap. Third, the second OKRs are the equivalent of the first entry on a goal-oriented product roadmap. OKRs in a Nutshell. OKRs are a method for setting and tracking goals.

Product Management 156

Product Management Product Manager Management Management 156

The Product Coalition

FEBRUARY 24, 2023

And so, the CPO finds himself in a position where he needs to deliver a clear roadmap, although the ground keeps shifting. High-level roadmap: I like this concept for all stages. Often, roadmaps from a startup company don’t even include dates but focus on the following few strategic initiatives they need to focus on.

Startups 114

Startups User Testing Feedback Software Customer Feedback 114

Roman Pichler

AUGUST 17, 2021

Listen to this article: [link]. The product vision describes the ultimate purpose of a product, the positive change it will bring about. You can find more information about the product vision board above in my book Strategize and the article The Product Vision Board. What is the Product Vision? Yes, the two can be identical.

Vision 156

Vision Customer Experience User Testing Product Strategy 156

The Product Coalition

FEBRUARY 17, 2023

It’s important that the idea is based on research, valid data, product roadmaps, previously agreed upon requirements and scope, etc. Does it make delay our roadmap timeline in any way? You can also explain the current scope, product roadmap, next steps, and any other relavant details that can justify your position.

Product Management 126

Product Management Product Manager Product Research Management 126

The Product Coalition

AUGUST 12, 2023

Drawing inspiration from my experience as an engineer turned to product (yes, UX/UI are not my most robust suites), this article aims to demystify the application of Gestalt principles in visual design, providing product managers with insights to enhance their design-driven decisions and drive business results.

Product Management 110

Product Management Product Manager User Friction Management 110

Roman Pichler

APRIL 13, 2021

Listen to this article: [link]. Then take into account the product goals on the product roadmap to discover additional KPIs. This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. What are KPIs? Without KPIs, you end up guessing how well your product is performing.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Userpilot

JULY 31, 2023

Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. In this article, we will cover the key responsibilities of PMMs, as well as discuss the skills needed to succeed in this role. But what exactly does this entail? Who is a product marketing manager?

Product Marketing 81

Product Marketing Onboarding KPIs User Testing Marketing 81

Userpilot

NOVEMBER 20, 2023

The articles: Defines the weighted scoring model Discusses its advantages and disadvantages Shows how product and project managers can create their own model Explains how to follow up on the results Let’s get right into it! Next, group criteria into positive and negative ones and assign weighting value to each of them.

Product Research 87

Product Research User Testing Customer Experience Research Software 87

The Product HQ

JUNE 1, 2024

In this article, we’ll dive into what the product manager internship is about, what the typical job description looks like, and what roles and responsibilities befall product manager interns. The mentor provides insights into the product requirements, product design, product roadmap, and lifecycle.

User Testing 52

User Testing Product Research Reporting Tools Data Visualization 52

Userpilot

FEBRUARY 29, 2024

While a comprehensive exploration of progress bars lies beyond the scope of this article, you can delve into this resource to gain a deeper understanding of how progress bars can help improve user experience and engagement. Gradual increments in progress trigger a positive feedback loop, motivating users to complete subsequent steps.

Customer Experience 87

Customer Experience Customer Feedback User Testing Systems Review 87

Userpilot

JANUARY 16, 2024

This article discusses how you can build the perfect review funnel that influences product growth and attracts a consistent stream of positive online reviews on your website or third-party platforms. TL;DR A review funnel is a system that helps businesses manage customer feedback and increase chances of receiving positive reviews.

Feedback Software 93

Feedback Software Analytic Tools Data Visualization Systems Review 93

Userpilot

MAY 9, 2024

This article takes a deep dive, showing you what happy service really means and practical steps to keep customers happy throughout their relationship with you. TL;DR Happy customer service refers to all the efforts a company makes to ensure customers are satisfied, delighted, and have a positive experience across all interactions.

Data Visualization 87

Data Visualization Reporting Tools Customer Experience Customer Feedback 87