articulating-your-product-design-principles 
Sachin Rekhi
JANUARY 9, 2019
Product management is fundamentally a leadership role in that you are ultimately responsible for leading a product development team to deliver a compelling product that resonates with your customers. Great product managers start by defining an ambitious vision of how the world will be a better place if they succeed.
Intercom, Inc.
JANUARY 5, 2021
At Intercom, we believe product managers (PMs) should focus on problems , not solutions. Indeed, our first R&D principle is “Start with the problem.” ” The secret to shipping successful product, then, is clearly defining for your team the problem that you’re setting out to solve.
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Intercom, Inc.
MAY 20, 2019
Picture this: You’re a product designer with a handful of years on your career path. You’ve cut your teeth on a few big launches and earned your stripes as a solid “mid level” product designer. Like many designers, you’re curious and ambitious. What about in five years? What’s next for me?
The Product Coalition
FEBRUARY 12, 2024
I enjoyed in-person meetings, especially in-person product review meetings. Early in the pandemic, this led me to resent virtual meetings, especially virtual product review meetings. This particular product review meeting was a breaking point. I struggled to figure out how to run the product review meeting effectively.
Intercom, Inc.
JUNE 3, 2019
Product Management is an elusive craft. And what makes this even harder is that, because PMs own so few clear deliverables (such as code or designs), it can be tricky to pinpoint what exact impact a PM had on a team. There are so many aspects to being a successful PM , and lots of great articles articulating these.
Intercom, Inc.
MAY 27, 2019
The design industry speaks English. The articles we read, the tools we use, the conferences we attend: we all speak the same language when it comes to design. It means that English suddenly becomes your primary language. Your work won’t always speak for yourself, you have to speak for it.
Intercom, Inc.
MAY 16, 2022
Design and collaboration go hand-in-hand. What are product design workshops? Product design workshops are an opportunity for a team to untangle a problem together by going through a series of group exercises designed to get to a specific outcome. How to create and structure a productive design workshop.
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