Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. What’s B2B? What’s Enterprise? Broadly, business-to-business (B2B) means building and selling products primarily for corporations and organizations. Unstated B2C Assumptions. And will soon forget us.).

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It’s particularly valuable for B2B companies and helps minimize churn. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience. Source: G2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience. Source: G2.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 26, 2024

User segmentation to review how your different customers behave according to demographics and segments. ClickUp for building automation and reviewing customer data visually. For example, customer tracking software should let you review individual website visits, purchase history, or clicks on social media ads.

Data Visualization 87

Data Visualization Analytic Tools Reporting Tools Software Review 87

UX Planet

JANUARY 18, 2024

This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies. The importance of UX research for enterprise customers and B2B companies cannot be overstated, particularly for mature SaaS providers and startups. What is UX Research in Design?

Data Visualization 77

Data Visualization User Testing Research Software Product Research 77

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  This is a must-close.”

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

UX Studio

APRIL 11, 2024

We have reviewed current AI design tools to understand their capabilities, strengths, and limitations so we can understand the impact AI will have on the design industry and on our work as designers. This is due to the following factors. Generative AI has taken the world by storm.

Research Software 77

Research Software Feedback Software Customer Feedback User Testing 77

Mixpanel

FEBRUARY 10, 2021

Uptime: How long or how reliably a system has been running. Industry rank: A comparison to competitors based on factors such as estimated market value, number of customers, customer reviews, potential for growth and other factors. These four act as a system where one can influence the other.”. Outcome metrics.

Data Visualization 145

Data Visualization Systems Review Customer Experience Reporting Tools 145

Userpilot

JUNE 25, 2022

Whatfix is a digital adoption platform for both employee and user onboarding, aimed at larger enterprise companies. Whatfix is a digital adoption platform for employee and user onboarding, aimed at larger enterprise companies. for employee onboarding use case for enterprises: Walkme. Whatfix Reviews. Let's dive in!

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Modus Create

MARCH 14, 2023

Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line. This was also when cloud-based B2B SaaS and MarTech tools started emerging. However, there was considerable duplication of work due to extensive integration between the two tools.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

The Product Coalition

MARCH 29, 2018

Is your B2B product easy to sell and easy to renew? But if you’re working on a B2B product with a sales force, odds are you know what I mean. This is my attempt to fill that information void for product teams working on B2B products and the B2B sales leaders that want to love them. Need pricing plan inspiration?

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

The Product Coalition

MARCH 23, 2022

While this article focuses on startups in B2B markets, we can extend it to B2C and B2B2C, while some considerations might be different. While the SAAS model has disrupted this thought process, enterprise software very much depends on forward integrators. In other cases, they might have to contract it out.

Startups 126

Startups Fractional CTO Technical Review Software Review 126

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.   Now.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Userpilot

MAY 20, 2024

Enterprise : The Enterprise plan uses custom pricing and includes custom roles/permissions, access to premium integrations , priority support, custom contract, SLA, SAML SSO, security audit, and compliance (SOC 2/GDPR). Prioritization : The platform provides weighted scoring systems and allows easy drag-and-drop organization.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Signup to be a Mentor Today! View the live stream….

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Usersnap

FEBRUARY 23, 2022

Every SaaS company, whether B2B or not, looks to get more intimately connected with their customers’ needs and pains to grow. SaaS product management is undoubtedly the engine that helps digital enterprises grow. How is SaaS Product Management the Central Nervous System to Product-Led Growth? Which one wouldn’t?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Mironov Consulting

MARCH 26, 2022

At least in the B2B software product world, I haven't found that to be true. Things I frequently hear from B2B field/sales organizations: "Product doesn't understand how important this is.  They  They don't care about ticketing systems or sprint lengths or test harnesses or hiring challenges.  What

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

The Product Coalition

APRIL 24, 2023

It can hold feedback from various sources such as customer support tickets, feature requests, surveys, reviews, and social media. Here’s who can be involved: Product teams usually set up the feedback management system and use the resulting feedback data to prioritize features, write feature specifications, create wireframes, and prototyping.

Feedback Software 102

Feedback Software Analytic Tools User Testing Customer Feedback 102

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One  But if we see this as a systemic problem, it can be less about individuals.  More

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

Intercom, Inc.

JANUARY 28, 2020

Enter GetAccept , the all-in-one platform for B2B sales teams that brings video, live chat, proposal design, document tracking and e-signatures together to simplify the life of a sales team. Additionally, an intricate tagging system allows GetAccept to further enrich user profiles and enhance their marketing efforts.

Customer Communications 138

Customer Communications Inbound Customer Experience Outbound 138

The Product Coalition

FEBRUARY 11, 2024

I knew it not because I looked at our behavioral tracking (we couldn’t have one, as our systems were installed on-prem and disconnected from the internet). You might uncover that for the customer to enjoy your product another stakeholder (in B2B products) needs to also get value but you don’t currently address them.

Framework 104

Framework User Testing Customer Experience Definition 104

Intercom, Inc.

NOVEMBER 20, 2018

At the very least, it is worth reading up on SPIN selling and the Sandler sales system , as these are popular sales methodologies among software companies and will help you think about how you structure your approach. For many B2B SaaS companies, inbound marketing represents a cornerstone of all marketing activity.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Intercom, Inc.

JULY 21, 2022

All you have to do is enter your email to get started'” As Slack expands into a larger enterprise product, you have to start appealing to groups of people and types of roles and industries that aren’t in that early adopter group. We use a multi-touch attribution system. There’s no first click or last click. Here’s Andrew.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Product Talk

NOVEMBER 16, 2022

My first year out of college, I was working at South Coast Repertory Theatre, which had a really complex audio automation system by Meyer Sound. It’s a B2B company that offers voice communication to teams in industries like hospitality, retail, transportation, logistics, and security. Can you share your continuous discovery journey?

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

The Product Coalition

FEBRUARY 11, 2023

During that time, I started a T-shirt printing business, took embedded systems classes for school kids, built an electronic automation device, incorporated a solar engineering, procurement, and construction (EPC) company, and built a food export business. This can be done by checking the reviews of their product in various marketplaces.

User Testing 78

User Testing Research Software Feedback Software Strategy 78

Mironov Consulting

FEBRUARY 27, 2023

I’ve sat through planning for scores of major B2B migrations, and implemented a half-dozen of my own.  Usually Our on-prem customers have conflicting demands of us: an ongoing stream of fixes and improvements that don't require upgrading their fragile factory systems or re-implementing any custom integrations.

Technical Review 69

Technical Review Customer Experience Software Review Data Visualization 69

The Product Guy

MAY 7, 2020

Often, this is due to resource constraints rather than a lack of understanding of a PM role. This could be due to lack of product, domain, system understanding and action should be taken to address such instances soon. This could also be due to stringent processes or lack of the same. Soft Skills Required for the Role.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159