Product Talk
MAY 15, 2024
Committing to continuous discovery means changing the way your product team operates. Continuous discovery means not making decisions purely based on your intuitions or stakeholder requests, but finding ways to integrate touch points with customers into your work every week. Tweet This This can sound overwhelming.
Intercom, Inc.
MARCH 11, 2021
On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. Know your user.
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Revulytics
SEPTEMBER 18, 2019
Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. For an even deeper dive, be sure to check out Tim’s Product Discovery masterclass. Why should product managers care about analytics, and where should it fit into?
Product Talk
MAY 10, 2023
For many product teams , continuous discovery is a brand-new way of working. To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ).
BrainStation Product Management
MAY 7, 2019
Product Management has been getting a lot of attention lately, and for good reason – often called the ‘mini-CEOs’ of product, Product Managers (PMs) have a unique yet critical role in many organizations. Depending on the organization, industry, and type of product, the details of a PM role will vary. What Does a PM Do?
Userpilot
APRIL 30, 2024
There are many SaaS products , but knowing that, how do you choose the best? TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations.
Userpilot
JULY 26, 2021
Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? It’s because of something called product-led growth (or product growth for short.). They use their product as the selling point. They promote their products, right? But isn’t that what all companies do? Not exactly.
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