The Accidental Product Manager

JANUARY 27, 2020

Product managers have to practice being frenemies with banks Image Credit: 401(K) 2012. Just imagine if you were a product manager at one of the big technology firms out there (Microsoft, Amazon, Google, Oracle, etc.). The Problem With Banks. Amazon, Microsoft , and Alphabet all offer cloud services that banks need.

Banking 73

Banking Artificial Inteligence Product Management Product Manager 73

Alchemer Mobile

APRIL 7, 2021

Finance brands were generally spared by the marketplace shakeup of 2020. Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. Banking (banks and credit unions), and Insurance (auto, home, life, renters, pets, etc.).

Finance 147

Finance Feedback Software Research Software Systems Review 147

The Accidental Product Manager

OCTOBER 9, 2023

Delivering products to customers in cars is becoming more popular Image Credit: Michael Steeber As product managers our job is to create products that our potential customers will want. Some product managers have realized this, and they have all of sudden become very interested in drive-throughs. However, perhaps we should.

Product Management 73

Product Management Product Manager Banking Management 73

The Product Coalition

APRIL 27, 2020

Co-branded Card Issuance, Explained?—?III Commercial Aspects In Part I and Part II we looked at program design and experience design for co-branded cards. Co-branded Card Issuance, Explained?—?III III Part III?—?Commercial Commercials play a crucial role in a lot of decisions with regards to program and experience design.

Branding 60

Branding Banking Marketing Finance 60

The Product Coalition

AUGUST 8, 2023

This may help in branding the business with ease and less difficulty. Create a Brand Essence After you choose a name for your business, the next step is to create an identity for your brand. Create a Brand Essence After you choose a name for your business, the next step is to create an identity for your brand.

Banking 103

Banking Government Finance Naming 103

Alchemer Mobile

DECEMBER 16, 2020

COVID-19 hit finance apps with a one-two punch, and many brands are still adjusting to find their new normal. Between heavy increases in usage as well as staggering drops in economic activity, 2020 was a roller coaster for banks, insurance companies, budgeting apps, and everything in between. Improve app store ratings and reviews.

Finance 243

Finance Feedback Software User Testing Data Visualization 243

The Accidental Product Manager

OCTOBER 2, 2023

Product managers adopt a lo-fi approach to advertising their products Image Credit: nefasth When we think about how we want to present our products to our potential customers, I think that we can all agree that we’d like to make the product look as attractive as possible.

Advertising 73

Advertising Product Management Product Manager Management 73

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. mParticle is the customer data platform for brands leading the CX revolution. Supporting tech.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

The Product Guy

DECEMBER 15, 2019

The Product Management Awards (#TPMAS) are the leading international award honoring excellence in Product Management. Jenna Gaudio is the Vice President of Product Management at Vydia, the award-winning tech company empowering content creators and their teams. Join me in congratulating this year’s winners! Jenna Gaudio. ?Jenna

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

Intercom, Inc.

OCTOBER 13, 2022

Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. To help Paul show these products in action, we’ve enlisted Mathew Cropper, our Group Product Manager, Josh Dorrell, our Product Designer, and Charlotte Sferruzza, our Senior Product Designer.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Alchemer Mobile

JUNE 12, 2019

Another challenge comes with the unique loyalty customers feel towards their financial institutions and banks. Most brands only hear from less than one percent of their customer base , so they miss out on critical feedback from the other 99 percent. The first is to launch a VOC (voice of the customer) campaign.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

NextBigWhat

AUGUST 2, 2019

We launched the first cohort of the product management course last year, did a bunch of experiments on the content, format and the process – ranging from offline-only course, online-only, recorded to live sessions and we are now happy to have found the high impacting format + content + process. . Siddhartha, Product Manager (Mobisy).

User Testing 94

User Testing Branding Feedback Software Customer Experience 94

The Product Coalition

MARCH 25, 2022

Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category.

Research Software 115

Research Software Feedback Software Reporting Tools Data Visualization 115

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 86

Analytic Tools Data Visualization Research Software Reporting Tools 86

Split

MAY 10, 2023

How Feature Flags Help Financial Services Firms Take New Ideas to the Bank Financial services brands are leveraging feature flags to support rapid experimentation and deliver targeted customer experiences. When resources are tight and companies can’t afford downtime, feature management is a lifesaver and your frugal best friend.

Data Visualization 98

Data Visualization Customer Experience Banking Demo 98

Mind the Product

MARCH 14, 2019

Now imagine the same scenario but this time, rather than a machine, you’re inside the bank speaking to a human cashier. In the Kano model, the surprise touches that users enjoy are called “delighters” For example, imagine a staff member handing a free lollipop to your child to keep them happy while you queue at the bank.

Customer Satisfaction 172

Customer Satisfaction User Testing Banking Customer Experience 172

The Accidental Product Manager

JANUARY 15, 2018

All of this success has put some pressure on the Amazon product managers. As product managers we all know what this means – new products. Recently the Amazon product managers decided to expand their product development definition and introduced a new product that was yanked off the market after only a couple of days. In the U.S.,

Banking 89

Banking Product Management Product Manager Government 89

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Introduction. What should you tackle first? “To reach WCAG 2.0

Reporting Tools 115

Reporting Tools Research Software Product Management Product Manager 115

Userpilot

AUGUST 6, 2023

In this guide, we’re going to go over why the omnichannel customer experience is important and how you can build a consistent brand experience across multiple channels to keep customer satisfaction levels as high as possible! Build loyalty. User acquisition. On the other hand, growth teams usually work throughout the journey.

Customer Experience 97

Customer Experience User Testing Customer Feedback Feedback Software 97

The Product Coalition

APRIL 7, 2021

We used to manage most of life on mobile phones and tablets using various applications. Today, many brands realize the urgent demand for having their own mobile application to be tightly connected with their customers and run their businesses online more successfully. It’s likely your mobile device.

Research Software 113

Research Software Feedback Software Artificial Inteligence User Testing 113

The Product Coalition

JULY 21, 2022

E-commerce technologies can be beneficial for e-commerce businesses without the help of live employees, data management, and security. Many brands are using offshore development teams to build custom apps for their operations and increase sales. This e-commerce technology trend helps reduce the reliance on physical banks.

Reporting Tools 146

Reporting Tools Artificial Inteligence Data Visualization Wireless 146

Mind the Product

MAY 5, 2020

Georgie Smallwood has a lot to say about the different ways that product management is practised around the world. In a product career that has taken her from Australia to Hong Kong and to Europe, she’s currently Chief Product Officer for Berlin-based challenger bank N26. What are we going to skip over?’.”.

Leadership 99

Leadership Research Software User Testing Analytic Tools 99

Split

JUNE 1, 2023

They also touch on how to lead change management even when tech adoption is a challenge. How Feature Flags Help Financial Services Firms Take New Ideas to the Bank Financial services brands are leveraging feature flags to support rapid experimentation and deliver targeted customer experiences.

Customer Experience 52

Customer Experience Data Visualization Banking Engineering 52

Ronke PM

OCTOBER 5, 2023

These exceptional products reside within the recesses of our memory banks, forging a profound connection with our hearts and souls. This revelation was the "aha moment" most Product Managers dream of, and it was only achievable because I fully immersed myself in their world.

User Testing 52

User Testing User Friction Customer Feedback Customer Experience 52

Intercom, Inc.

JUNE 19, 2018

The first sign that the thieves were on the move came when Tristan, CEO of a startup accelerator, was contacted by his bank, Monzo , through their app. Unfortunately, Tristan still had to handle charges on cards from two other banks. 54% of consumers will try a new brand for a better service experience.

Reporting Tools 216

Reporting Tools Research Software User Testing Customer Experience 216

Mind the Product

JUNE 11, 2019

I’m really proud to have been part of the team who launched Echo’s new website – our digital pharmacy users can now manage their medication from whichever device they like, without downloading our app. Echo is a digital pharmacy that lets users manage their prescription online, then delivers medication to their door.

User Testing 129

User Testing Customer Experience Product Research Banking 129

Userpilot

SEPTEMBER 14, 2023

Why dunning emails are important Dunning emails are a crucial part of dunning management — an automated payment recovery protocol that’s triggered by a payment failure. To prevent the suspension of all services for all users on September 5, 2023: Contact your bank or credit card company to resolve the issue with your payment method.

Analytic Tools 104

Analytic Tools Data Visualization Customer Experience User Testing 104

Userpilot

OCTOBER 4, 2022

Which of them are most useful for product managers of early products? Moreover, they can promote the product in their social circles and improve the reputation of the brand. The theory is used in product management , but innovations don’t necessarily need to be products. Take banking as an example. Innovators.

Feedback Software 98

Feedback Software User Testing Product Research Customer Feedback 98

Mind the Product

DECEMBER 12, 2017

Social Media and Brand Reputation. Customers complain and this can be especially damaging to our brand and reputation. Brands such as Tesco, British Airways and McDonalds have all seen their brands tarnished on social media. Thanks to social media we can all see what happens if we don’t design for emotion.

Data Visualization 131

Data Visualization Reporting Tools Analytic Tools User Testing 131

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. All these services that compete with local banks are possible with the same app downloaded for peer-to-peer payments.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

BrainStation Product Management

MAY 22, 2020

Ian Bester, BrainStation’s Vice-President and GM was joined by the following global product leaders: Michael Ayoola, Senior Product Manager at The New York Times Maria Potoroczyn, Head of Citi Bot, Global Consumer Bank at Citi Daryl Porter, Vice President, eCommerce Logistics and Operations at Walmart. Prioritization is Key.

Events 88

Events User Testing Artificial Inteligence Product Research 88

Userpilot

SEPTEMBER 10, 2022

When banks decline payments, they can implement a hard or soft decline depending on the situation. A soft decline refers to situations when banks can approve the transaction but encounter an issue. Banks will not process the transaction because it suspects fraud or thinks it’s processing a stolen credit card.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

The Product Coalition

MARCH 1, 2021

It can help compliment your brand. This is of course more effort but it comes with the benefits of flexibility, fit-for-purpose, unique and containing your branding. 4) Roadmap as its own Product This Aussie fintech, Up Banking , have easily the coolest public roadmap I’ve ever seen. It provides transparency. Lead generation. ….and

Roadmap 128

Roadmap Customer Experience User Testing Banking 128

The Product Coalition

DECEMBER 14, 2019

Are you looking for the best FinTech developer to build a robust payment app, personal accounting app, or banking application? These companies will help you build a user-friendly software that allows you to manage your financial activity efficiently. It has also been recognized as the best web development companies by Clutch.

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

Userpilot

APRIL 17, 2024

Sprout Social enhances online presence and audience engagement with scalable social media management tools, including advanced analytics and automation. Zendesk offers scalable multi-channel customer interaction management solutions, enhancing service through advanced analytics and customization. Business : $80/month.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

The Accidental Product Manager

NOVEMBER 26, 2018

Paytm is one such firm and their product managers have done an excellent job of conquering the Indian payment market. All of this would look good on a product manager resume. The company got into a disagreement in 2014 with India’s central bank who put restrictions how they were going to accept credit card payments.

Government 73

Government Product Management Product Manager Banking 73

Mixpanel

JANUARY 12, 2023

It’s a scientific study in human psychology and empathy, the science of knowing what words will help people understand and connect with your brand and product. Product and growth managers often build onboarding flows that get users to this moment fast. From 2015-17, Plaid was a modern API for banking data for developers.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115