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Legacy Systems VS Modern Embedded Analytics

Reveal

Easy to use and understand analytics is a crucial part of every modern SaaS application. In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. Table of contents: What is a legacy system? What are the major issues with legacy systems?

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How customer support can keep up with customer expectations

Intercom, Inc.

The first sign that the thieves were on the move came when Tristan, CEO of a startup accelerator, was contacted by his bank, Monzo , through their app. Unfortunately, Tristan still had to handle charges on cards from two other banks. You see the character of a company when things go wrong,” Tristan recalls.

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Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support

Intercom, Inc.

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. Despite having started her career in banking and finance, when Natasha moved to Bulb, a renewable energy supply company based in the UK, she encountered the challenges of scaling a support team firsthand.

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Top 5 UI/UX Design Agencies in Poland for 2021

The Product Coalition

Product design is one of the main differentiators in the digital competition. A human-oriented product should address the target user’s critical problems and provide inclusive, user-friendly solutions. It’s one of the most popular offshore software design and development destinations. Why Poland?

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What is Storytelling in UX and How to Use It?

UX Planet

That is why storytelling is a powerful tool that designers must leverage to transform routine digital interactions into extraordinary, unforgettable experiences. Take Duolingo, the renowned language education app, as an example. UX designers base these personas on market and user research. But, that’s not enough.

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The 3 Critical Product Launch Phases: How to Plan a Successful Product Launch

Userpilot

It involves market research, goal setting, and the development of your go-to-market strategy. Choosing the right tool to work with can make your life easier. Choosing the right tool to work with can make your life easier. Market research teaches you about your competition and your audience. What is a product launch?

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Product Idea Validation: 6 Steps for Ensuring Successful Products

Userpilot

We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. Next, it’s time for market research which focuses on industry trends , assessment of the competitive landscape, and evaluation of the financial viability of the solution. This is the key focus of our guide.