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How to Start a Bank from Scratch by Megan Caywood

Mind the Product

Traditionally, the banking industry has been slow to innovate. It often delivers a user experience that leaves much to be desired. She discusses the challenges involved in starting a bank and how to succeed in a highly regulated industry. The Product Experience gap in Banking.

Banking 70
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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

Userpilot offers in-app surveys , user action tracking, and behavior analysis to provide granular insights and improve user experience and product development. Google Trends helps businesses differentiate products in crowded markets by identifying evolving consumer interests and regional search behaviors.

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Top 5 UI/UX Design Agencies in Poland for 2021

The Product Coalition

Product design is one of the main differentiators in the digital competition. Crafton Crafton is a famous Poznan-based UI/UX design company with over a decade of industry experience. Among their key clients there are KFC, IKEA, PwC, Mercedes-Benz, Daimler, AMG, Zain, Bank Pekao, Zain, Domino’s Pizza, and NN Investment Partners.

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Essential Considerations for Growing Fintech Companies

Valerian Tech

Demonstrating a commitment to protecting sensitive financial and personal information can differentiate a fintech company from competitors. Clear and transparent communication about the value proposition, security measures, and user experience builds credibility and trust.

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What is Storytelling in UX and How to Use It?

UX Planet

These subtle, design efforts give users a sense of genuine achievement (not just satisfaction) every time they spend time using the app and make some form of progress: Designers use different types of narrative frameworks and tools to efficiently incorporate storytelling in their designs. But, that’s not enough.

UX 89
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Feature Feedback Survey Template: Examples and Questions to Ask

Userpilot

Feature request survey to understand users’ needs regarding your product. Customer effort score survey to understand the user experience with specific features. Few examples of questions to ask in a feature feedback survey: Rate your experience with [Feature] How can we further improve [Feature]?

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Fintech Customer Experience: How to Measure and Improve It [+ Tools]

Userpilot

However, this guide will show you how to measure customer experience in the fintech industry, make improvements, and pick the best tools for the job! TL;DR The fintech customer experience helps neobanks, cryptocurrencies, and blockchain wallets differentiate themselves from traditional financial institutions.