Banking Inbound Messaging Naming 
Intercom, Inc.
JANUARY 5, 2023
Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. “Instead of trying to optimize the contact center experience with all sorts of things, they said, ‘Let’s get rid of an inbound phone number.’
Intercom, Inc.
NOVEMBER 7, 2019
As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. It’s safe to say he’s learned a thing or two about adjusting his message and product for each unique customer persona.
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Indicative
MAY 25, 2018
That was the message of Indicative CEO Jeremy Levy’s session on “Deciding by Data,” which is also the theme of podcast he hosts. Jewell’s talk was based on Pearson’s research project by the same name, which explored the skills that will be needed most by 2030. We rounded up the best of the tech-driven talks. Deciding by Data.
Business of Software Conference
MAY 21, 2020
There’s inbound hiring and there’s outbound hiring. Inbound hiring is when the candidate comes to you. So, if you put up a job post on LinkedIn then that’s a form of inbound hiring as these candidates need to proactively apply to be considered for the job. They also use precise variable naming.
Intercom, Inc.
MARCH 29, 2022
And we have over 180,000 teammates logging into Intercom every month, using our platform to send over 500 million messages and reply to over 20 million conversations. We’re used to being left on hold, being swamped with irrelevant messages in spam, trying new products or features that are just hard to navigate and use.
Intercom, Inc.
FEBRUARY 27, 2020
It’s been easy for about 30 years to make something that would match keywords and try to give an answer from a bank of answers. We’re even changing the name of what used to be Answer Bot. Does the single biggest topic people ask about cover 1% of your total inbound volume of questions? Why is that?
Mixpanel
FEBRUARY 23, 2021
He continued, “If I had a good metric at that time that represented product-market fit, we’d probably have $500K more in our bank account and wouldn’t have spent two years in misery.”. Your customers tell other people about it, your startup inbound requests are consuming you and you are not able to sleep at night.
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