ProductCraft

AUGUST 14, 2018

Full Transcript: Nir Eyal on the Product Love Podcast. Share Post: For years now, Nir Eyal has wondered: why do some products fail? Conversely, why do some products succeed and even change their users’ behaviors and habits? His curiosity and extensive research led him to write Hooked: How to Build Habit-Forming Products.

Research Software 66

Research Software Product Research User Testing Customer Experience 66

UX Studio

SEPTEMBER 5, 2017

Every product uses rewards, even if they are not designed for conscious use. If used properly, rewards can boost engagement and create a better product experience. When misused, they can cause addiction and nervousness, which is why all product people should know how they work. How does it relate to a product?

Customer Experience 96

Customer Experience User Testing Customer Feedback Product Research 96

The Accidental Product Manager

FEBRUARY 28, 2022

Can product managers successfully promote e-cigarettes using social media? When you think about all of the products that product managers are responsible for, there are a number of them that come to mind as being “difficult” products to successfully manage. Image Credit: Lindsay Fox.

Marketing 121

Marketing Product Management Product Manager Management 121

Nir Eyal

AUGUST 23, 2016

Nir’s Note: This Q&A recently appeared on the 15five.com blog and it pulled out some thoughts I’ve been chewing on regarding technology, addiction, and our relationship with the products we use. The post Should We Worry About the World Becoming More Addictive? Can you talk about that […].

Technology 57

Technology Blog 57

The Accidental Product Manager

MAY 23, 2022

Cigarette product managers see change coming and are trying to prepare Image Credit: Lacey Krusmark. Just imagine if you were a cigarette product manager. You are responsible for a product that is both addictive and reviled. Young people seem to getting the message and are less likely to start to use your products.

Product Management 65

Product Management Product Manager Management Management 65

Userpilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding.

Product Marketing 84

Product Marketing Onboarding KPIs User Testing Marketing 84

The Product Coalition

FEBRUARY 13, 2019

Hi, I am Polina, a product manager at wellio?—?a Maybe after reading several bestselling books about behavioral design like “Hooked” or “Nudge” you feel a little bit like me: having a strong urge to start applying new knowledge for your product and a very big question “Where should I start?”.

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Seminar Research Software Workshop Certifications 60

Userpilot

FEBRUARY 18, 2021

The marketing team is responsible for awareness and acquisition, the sales team — for revenues, and the product team — for retention. Yuri is a psychology addict and practices self-awareness and meditation. Break down silos. Creating the AAARRR funnel is a company-wide effort. Now he learns to play djembe, swim, and sing. .

Customer Experience 111

Customer Experience User Testing Customer Feedback Weak Development Team 111

The Accidental Product Manager

MAY 16, 2022

When they do this, they require special products – things like baby shampoo. Surprise, surprise, it turns out that the market for baby products is huge. They have been around for a very long time and providing baby products is something that they are well known for. What Went Wrong At J&J? So what went wrong at J&J?

Product Management 65

Product Management Product Manager Management Management 65

Gainsight

FEBRUARY 25, 2022

While I loved cartoons and still remember the theme song to “The Golden Girls,” what I was addicted to at ten years old was CNBC. The Customer Success team ensures that those customers are receiving their desired outcomes and getting value from your product. Ultimately, your entire company needs to own NRR.

Marketing 52

Marketing Reporting Tools User Friction Data Visualization 52

Userpilot

OCTOBER 20, 2022

Are you looking to increase product adoption levels across your product but unsure how to begin? User onboarding is the process of familiarizing new users with your product and guiding them throughout their journey. Userpilot's product adoption school can teach you everything you need to know about user onboarding.

Onboarding KPIs 90

Onboarding KPIs Customer Experience Data Visualization Certifications 90

Revulytics

JULY 26, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. I’d put addiction in that category.

Data Visualization 90

Data Visualization Research Software User Testing Customer Experience 90

freshtrax

MAY 24, 2022

Nowadays, it has become common to consider UX design during product development and growth. He uses the MINI car and Google’s search page UI as examples to explain what makes a product attractive to people. According to Donald, there are three emotional cues that a well-designed product must hit to succeed.

UX 105

UX Data Visualization User Testing Reporting Tools 105

Gainsight

JUNE 10, 2021

Did you get addicted to a show that you just had to finish watching, but you had to wait for the next episode or season? August Hall was again full of attendees (socially distanced, of course) waiting in anticipation to hear what’s in store for Gainsight at the Product Innovation Keynote. What’s Next: Gainsight Product Edition.

Customer Experience 52

Customer Experience Customer Feedback Entertainment Technology 52

Userpilot

JANUARY 20, 2022

A tooltip is a short section of text that’s attached to one product feature, as a way of explaining it to users. A tooltip is a small section of text that is designed to explain how one particular element of your product works. This is a nice example of a tooltip being used to drive product growth.

Onboarding KPIs 89

Onboarding KPIs Data Visualization Customer Experience User Friction 89

Gainsight

MARCH 28, 2019

Your product can’t suck. But it’s also not enough to be a good product that doesn’t hook your customer and connect to their pain points. But what does that mean for a product to form habits? I thought this was a blog about product management ! Having the Best Product Isn’t Enough—You Need a Hook.

User Friction 72

User Friction Customer Experience Presentation Books 72

Userpilot

JULY 2, 2022

For product-driven companies, there are typically two options for acquiring paid users: offer free trials or create a freemium version. Factors to consider before implementing it include the complexity of your product and the cost of offering a free plan. The reverse trial model could work for most SaaS companies, but exceptions exist.

Analytic Tools 107

Analytic Tools User Testing Customer Experience Data Visualization 107

The Product Coalition

JANUARY 21, 2019

The ability to say “NO” is one of the open secrets to being a successful product manager. Photo by rawpixel on Unsplash Product manager act as a gatekeeper to prevent wasting time and money by building something that does not bring value. and more importantly, We didn’t say “no” just because we are a “no” addict!

Product Management 60

Product Management Product Manager Customer Experience User Testing 60

Userpilot

NOVEMBER 14, 2022

Are you wondering what behavioral product management is? Or how behavioral product managers are different from traditional product managers ? Behavioral product management (BPM) leverages what we know about human psychology and product usage data to design products that deliver positive user value.

Data Visualization 75

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 75

Brian Balfour

OCTOBER 12, 2016

We have a big addiction problem in our industry. As addictive as they are, prescription-based tactics and tools won’t solve your problem, and most importantly, help you become an elite marketer. But going deep requires you to solve problems where the answer isn’t in some hacktics blog post. Writing on my blog.

Marketing 94

Marketing Data Visualization Customer Experience User Testing 94

The Product Coalition

OCTOBER 4, 2019

Every seasoned product professional knows that success only comes after a series of failures. When Products Fail Every PMs worst nightmare! But to have an entire product go down the drain…the thought is cold-sweat inducing. Let’s look at 3 of some of the biggest flops in product history: 1. What went wrong?

User Testing 61

User Testing Product Research Product Management Product Manager 61

The Product Coalition

JULY 29, 2019

I’ve been focusing on the question: Why are the products that we build not better? What are the things that prevent us from building great product teams? It becomes more and more of an issue with bigger and more established products. And I still see two big mistakes. The first one is one I’ve seen for a long time.

Customer Experience 60

Customer Experience User Testing Customer Feedback Product Research 60

Userpilot

DECEMBER 22, 2021

What will be the biggest Product Trends in 2022? Interestingly – they seem completely different from the product trends we’ve identified for 2021 – including Product Led Growth , the rise of a Growth Product Management Role, chatbots, or gamification. Will we see a rise of AI-powered product personalization ?

Analytic Tools 134

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 134

Userpilot

SEPTEMBER 16, 2021

In fact, productivity thrives in a gamified environment. Gamification incentivizes users to engage with your product by leveraging game-like mechanics. Gamification strategies can be used to generate traffic and conversions from existing software products. Gamification can be a powerful driver of product adoption.

Research Software 52

Research Software Feedback Software Onboarding KPIs Customer Experience 52

Userpilot

MAY 30, 2022

UI design is one of the most valuable ways you can enhance users’ experience and drive product adoption. And you can do that using feedback that engages and explains how your product works. UI feedback is important when designing a product and its’ UX as it helps users achieve their goals easily. So they do nothing.

Feedback Software 71

Feedback Software User Testing Customer Feedback Data Visualization 71

Bryce York

DECEMBER 20, 2020

WPMedium – this very WordPress theme is for sale, go grab it for your own blog if you want to own your own audience (instead of giving it all to Medium). As a self-taught engineer and technical product manager, I’ve taken a load of coding courses and from all those, I can’t recommend Wes Bos’ courses highly enough!

Analytic Tools 40

Analytic Tools Data Visualization Startups Product Management 40

Userpilot

SEPTEMBER 21, 2021

A welcome page like this is a great alternative to a blank screen , which is a really uninviting way to start using a new product. A secondary product feature for advanced users. Removal of your company’s branding, so that the user can white-label your product. After technical integration of your product is complete.

Feedback Software 85

Feedback Software Customer Experience Customer Feedback User Testing 85

Userpilot

JULY 29, 2021

It can be quite confusing if you don’t know what tactics will improve customer engagement in your product. P ersonalized customer engagement leads to a domino effect on product metrics like: User sentiment (Net Promoter Score NPS ). As they progress, they interact with your product and brand across different digital channels.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Gainsight

MAY 18, 2020

Just nine short weeks after deciding to transform the much-loved Pulse event into an online experience, we hosted over22,000 Customer Success and Product professionals from 50+ states/countries. We chose to partner with Intellum to build upon their LMS and use our own Product Experience app Gainsight PX to add lots of sizzle. .

Research Software 105

Research Software Feedback Software User Testing Customer Experience 105

Department of Product

AUGUST 2, 2020

How to Create a Product Content Strategy Why UX content writers are the unsung heroes of the modern product team and what you can do about it I used a product the other day and it referred to me as the ‘system administrator’. A product that has invested heavily in integrating content into the overall experience oozes quality.

Feedback Software 52

Feedback Software Strategy Onboarding KPIs User Testing 52

The Product Coalition

JANUARY 15, 2019

More & more early-stage capital is going into pre-product companies. Not insignificantly, the white sheets insight is still a key component of their value prop :) Example 2: Evolving with your users (to reach millions more) As I’ve blogged and talked about at length, the early days at Tala (then Inventure), were highly experimental.

Feedback Software 84

Feedback Software Customer Feedback White Paper Data Visualization 84

Department of Product

MAY 22, 2020

Why Product Features Matter Product strategy, features and the value chain What outcomes are you trying to achieve? They’re addictive. Product managers and product leaders should have an inherent sense of what’s valuable to customers. In order to create value in digital products, you need features.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Userpilot

JANUARY 9, 2020

Product management has grown from strength to strength in recent years, fast becoming a vital area of any SaaS company. With that in mind, we thought we’d take a look at how you can become a product manager, even if you have no previous experience. In the US, product manager roles have grown by 32% over the last two years.

Customer Experience 57

Customer Experience User Testing Product Management Product Manager 57

Gainsight

MAY 11, 2021

When tasked to write a biographical blog about Mindy Kaling, I jumped at the chance. “I’m addicted to feedback, and I want to please people. The post Meet Mindy Kaling: Pulse Everywhere Keynote Speaker appeared first on Customer Success and Product Experience Software | Gainsight.

Entertainment 52

Entertainment Research Software Magazine Feedback Software 52

UX Studio

JANUARY 30, 2018

Productivity. Probably not even the product team thought of gamification when creating it. It gives power users nice tools for enhancing productivity while keeping the interface incredibly simple for novice users. Over time, the habit loop improves productivity while making the experience quite addictive.

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UX Customer Experience Feedback Software Systems Review 61

Intercom, Inc.

JANUARY 18, 2023

Liam Geraghty: And we’ll be chatting to Chris Hull, Chief Product Officer and Co-founder of Otus, a system that’s able to integrate student performance info into one place, about the future of edtech. There’s a long list of products I think people had access to previously, but teachers weren’t forced to use them.

Feedback Software 205

Feedback Software User Testing Education Customer Experience 205

Dear Strategy

MARCH 2, 2020

On this episode of Dear Strategy, we analyze a story about a company that launched a product through a crowdfunding site but didn’t ultimately deliver the product that they originally promised. It was a limited run of about 60 episodes or so, and the idea was to explore the idea of product entrepreneurship (i.e. And I waited….

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Vision Branding Naming Workshop 52