eG Innovations

DECEMBER 16, 2021

Cloud computing service models come in three broad categories: Software as a Service (SaaS). In a SaaS solution, the service provider manages everything, and you can change some configurations once you sign-up. With PaaS solutions, you control the application and data while the service provider manages the rest of the stack.

Analytic Tools 59

Analytic Tools Data Visualization Software Review Customer Experience 59

Usersnap

SEPTEMBER 1, 2022

It’s almost like social listening directly inside the product; it allows them to identify customer perceptions or trends in real-time and more efficiently respond to them. This type of feedback is essential when it comes to building better products, experiences, and journeys for users. NCSU Tweet Sentiment Visualization App.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Indicative

APRIL 26, 2019

We can’t wait for you to explore our User Segment API! One of your favorite features, User Segments , is now available via an API so that you can programmatically export segments for use within your own, or third-party platforms. As a marketer , cross-selling your products just became easier.

Analytic Tools 40

Analytic Tools Download Enterprise Information 40

ProductPlan

NOVEMBER 10, 2020

For forward-thinking online retailers, this means hiring an eCommerce product manager. What Is An eCommerce Product Manager’s Product? Although the job description can vary from company to company and across industries, product managers all share at least a couple of common responsibilities.

Research Software 97

Research Software Feedback Software Reporting Tools Technical Review 97

Userpilot

FEBRUARY 17, 2022

If you’ve read Teresa’s Torres book, Continuous Discovery Habits , you’re probably familiar with her continuous discovery framework for building better products that are actually guided by user feedback. What is actually the “product role” in a startup? Product-led growth.

Product Research 98

Product Research Framework User Testing Research Software 98

Userpilot

OCTOBER 24, 2022

Looking for an NPS program to collect customer feedback and improve their experience with your SaaS product? To build an NPS program for your SaaS product, you need to first segment customers and decide who to survey. They are extremely satisfied and will likely refer your products to others, helping you achieve high business growth.

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. TL;DR User documentation describes any kind of helpful material intended for the user of a product. But great documentation doesn’t happen by accident.

Document 98

Document Analytic Tools Feedback Software User Testing 98

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 88

eG Innovations

FEBRUARY 22, 2022

In this blog, I’ll cover a real-world example of application performance troubleshooting a Java web app, hosted on JBoss Wildfly using Microsoft SQL as the backend database, including details of the analysis and diagnosis we had to perform in order to identify the root-cause of, and resolve, the performance issue. Native-API driver.

Reporting Tools 52

Reporting Tools Data Visualization Enterprise Customer Feedback 52

Userpilot

MARCH 4, 2021

Collecting feedback from customers is an integral part of product development. While there isn’t a lack of apps to help you collect feedback – the best and most useful course of action is always to start where your users are: in your product. Is this a product champion or a secondary user? General Feedback.

Feedback Software 111

Feedback Software Research Software User Testing Customer Feedback 111

Userpilot

MAY 14, 2023

TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website. Event tracking provides teams with insights into user behavior so that they can improve the product, its UI, and key metrics like conversion rates. What is the use of event tracking? Heatmaps Userpilot heatmap.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

JULY 27, 2021

Without in-app experiences guiding the new users through your product such as tooltips , checklists , and welcome screens , it’s unlikely that your users would stay with your product long enough to activate. Onboarding UX Pattern Categories. Slideouts might be used to announce a new product feature or a possible plan upgrade.

UX 98

UX Customer Experience Data Visualization User Testing 98

ProductPlan

APRIL 25, 2019

Product Management. /. Product Strategy. / 7 Project Management Principles Product Managers Can Learn From. 7 Project Management Principles Product Managers Can Learn From. Product Strategy. / 7 Project Management Principles Product Managers Can Learn From.

Product Management 87

Product Management Product Manager Management Management 87

Andrew Chen

MARCH 27, 2019

I included the entire Pietra announcement below, which was originally published on the a16z blog here. Yet jewelry is one of the categories that could benefit most from modern trends such as social media, mobile, and mass personalization. Marketplaces, Pietra, and the Network Effects of Next Startup Talent.

Technical Advisors 69

Technical Advisors Data Visualization Customer Experience Startups 69

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales.

Research Software 52

Research Software User Testing Product Management Product Manager 52

Andrew Chen

MARCH 27, 2019

I included the entire Pietra announcement below, which was originally published on the a16z blog here. Yet jewelry is one of the categories that could benefit most from modern trends such as social media, mobile, and mass personalization. Marketplaces, Pietra, and the Network Effects of Next Startup Talent.

Technical Advisors 40

Technical Advisors Data Visualization Customer Experience Startups 40

UX Studio: Product Management

JUNE 7, 2019

In this blog post I picked out 5 Tech trends of 2019 that keep us steamed up, the newest technology they use and how they affect our work as designers: OT – where does it stand in 2019? We experience digital products and services on a whole new level: through discrete interactions. gestural designs. Healthcare tech trends.

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Userpilot

JANUARY 25, 2021

In a nutshell: You are building a product that your users need to do a specific job. You want your product to fit that job as much as possible so that they continue to “hire” your product as the solution to get the job done. A buyer persona is a decision-maker, while the user persona is the person actually using your product.

Analytic Tools 75

Analytic Tools Research Software User Testing Customer Experience 75

Intercom, Inc.

SEPTEMBER 26, 2019

It’s hard to find a hotter trend in Silicon Valley than the idea of turning your product into a platform. Turning your product into a platform that developers can build on is a great way to tap into new audiences and expand your market share. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

User Testing 170

User Testing Data Visualization Customer Experience Weak Development Team 170

Intercom, Inc.

JUNE 6, 2019

But how do you decide when to build an app for your product and what platforms to invest in? So I wanted to hear why that strategy makes sense for MadKudu and his advice for other teams thinking about building apps for their product. I stumbled into journalism by starting a blog, writing in English about the French tech scene.

Analytic Tools 190

Analytic Tools Data Visualization Customer Experience Inbound 190

Userpilot

MARCH 31, 2023

How can product managers leverage event analytics to gain insights necessary to build valuable and delightful user experiences? TL;DR In product management , event analytics tracks and analyses user engagement with different aspects of your product. Server-side event data reaches your app via API.

Data Visualization 95

Data Visualization Analytic Tools Events Feedback Software 95

Intercom, Inc.

JUNE 19, 2019

And as the Group Product Marketing Manager for Platform here at Intercom, I’ve loved seeing all the creative apps our partners have built. Ceci likes Bill Gates’s definition as the point when the value of the stuff built on top of your product surpasses the value of your product by itself.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Intercom, Inc.

MAY 24, 2018

Why does Matt see free products as a tool for growth ? We provide data for modern sales and marketing teams across all the products they already use. We actually had three engineers and three people that we categorized as growth, which included sales, marketing, customer development, product development and ideation.

Data Visualization 182

Data Visualization Feedback Software Customer Experience B2B 182

Indicative

OCTOBER 23, 2020

There’s more information on hand than organizations know how to use or manage. Every team — from product to marketing, and IT to engineering — is generating data. As technology develops, analytics stacks become easier to set up, manage, and scale. A strong analytics stack is foundational to being able to make sense of it all.

Embedded Analytics 141

Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Userpilot

JULY 20, 2023

TL;DR A customer self-service portal is a platform where customers can find information and solutions about your product through a knowledge base , AI chatbot , or using an automated task management platform. We know it’s perfect for customer success and product marketing because we built it for it. Automation.

Embedded Analytics 98

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 98

Userpilot

MARCH 20, 2023

Customer support teams save valuable time and effort by automating routine functions using AI and API workflows. So, you must display customer intelligence and flexibility in handling customer service requests, even when they don’t fall within your regular request category. Source: Zendesk. Video support is also very robust.

Reporting Tools 98

Reporting Tools Data Visualization Analytic Tools Research Software 98

Mixpanel

AUGUST 9, 2023

This should allow you to focus on improving your digital products to provide your patients with the best care, without worry of violating their privacy rights. Patient data can be exported or changed using Mixpanel’s export API in response to patient requests to access or amend information. We utilize TLS 1.2

Analytic Tools 52

Analytic Tools Data Visualization Healthcare User Testing 52

Userpilot

MARCH 4, 2021

By improving their understanding of user behavior, SaaS teams can create better product experiences, ultimately reducing churn and increasing lifetime customer value. In the product-led era, listening to customers has never been more essential. Ultimately, it’s your users that you’re building your product for. Delighted Logo.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

MARCH 21, 2023

How can they help product teams extract actionable insights and build product experiences that deliver more value and delight to customers? TL;DR Application analytics is the process of collecting and analyzing product usage data to inform product development. Let's get right to it. What is application analytics?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

Userpilot

APRIL 23, 2023

Event-based analytics allows product teams to gain insights into how customers are using their products. You can identify patterns and trends by tracking user behavior, leading to more informed decision-making about product development and marketing strategies. Why is event-based analytics important for SaaS businesses?

Data Visualization 96

Data Visualization Analytic Tools Reporting Tools Events 96

Mixpanel

AUGUST 9, 2023

This should allow you to focus on improving your digital products to provide your patients with the best care, without worry of violating their privacy rights. Patient data can be exported or changed using Mixpanel’s export API in response to patient requests to access or amend information. We utilize TLS 1.2

Analytic Tools 40

Analytic Tools Data Visualization Healthcare User Testing 40

Userpilot

SEPTEMBER 8, 2022

A help center is an in-app self-serve support system designed to help customers solve their problems inside the product. A well-designed help center may contain should contain more than one resource, including product documentation, live chat support, in-app tutorials, webinars, search bar, case studies, etc. Let’s get started!

Feedback Software 98

Feedback Software Customer Experience User Testing Customer Feedback 98

Roadmunk

APRIL 25, 2018

And the podcast for / by product people is on a roll, with episode four of Product to Product ‘s second season ! This episodes features two members of Intercom ‘s product team: Director of Product Management, Brian Donohue , and Senior Product Manager, Michelle Fitzpatrick.

Customer Experience 53

Customer Experience Product Research User Testing Data Visualization 53

Department of Product

AUGUST 11, 2020

The 5 types of Product Differentiation How to fight your natural instinct to copy others The allure of copying competitors The gravitational pull towards copying competitors is real. The product teams who are able to fight this natural instinct to copy others are the ones who will build truly differentiated offerings.

Differentiation 52

Differentiation Feedback Software Product Research User Testing 52

PMLesson's Ace the PM Interview

OCTOBER 29, 2021

To help you prepare, we've talked to many SWE candidates, current software engineers at the top tech companies, and technical managers for an inside, comprehensive look into the SWE interview. Product Strategy Should Facebook consolidate its messaging apps? Write a program to print the maximum positive sequence in a given array.

Software Engineering 52

Software Engineering Software Review Engineering Technical Review 52

Userpilot

OCTOBER 20, 2021

If you’re looking at using Pendo or Walkme to create product tours and walkthroughs to enhance your user onboarding flow and track user activation, this post is a must. Well, effective user onboarding can make a world of difference for improving your user activation and product adoption rates. Pendo product tour page.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

JULY 12, 2021

SaaS analytics collects, inspects, and analyzes data generated from user interactions with your product. SaaS analytics tools can be categorized based on the platform of the product, marketing channels, and key metrics you’re tracking. Categories of SaaS analytics tools. Why is analytics important for SaaS?

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Analytic Tools Data Visualization Research Software Feedback Software 98