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How Product Managers Track Customer Product Feedback

The Product Coalition

How can PMs collect that feedback? How we collect feedback from customer interviews: I take interview notes in Google docs, with general feedback, specific customer requests, and verbatims. How we collect feedback from email : I forward emails with product feedback or feature requests to Savio directly.

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Roadmaps vs Backlogs – What’s The Difference?

Userpilot

With that in mind, let’s tackle a few questions! Instead of putting features on roadmaps, an outcome-based approach should be used to focus on the questions to be answered, not the final solutions. A few weeks back, a conversation started on Twitter about the difference between roadmaps and backlogs. What is a roadmap?

Roadmap 94
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Mismatched Expectations: Product Information and Sales Teams

Mironov Consulting

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That   “ BNP Paribas is the largest bank in France.  We

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Product Management 101: Running User Testing Sessions

Userpilot

In this blog post we’ll explore the correct terminology, how to go about executing product testing, and how you can get ready for your next user session. User testing is the stage of the design process, where you evaluate your product or service with real users and create human-centered products. Let’s do this!

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How to Design for Calmness – with Lisa Kleinman | ? Design Aloud

UX Studio

Joining us on the first episode of this season of Design Aloud is Lisa Kleinman , an accomplished UX researcher , Design strategist, and the queen of customized emojis. Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding.

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What Is A Bug Report? The Essential Guide + Examples

Usersnap

If you’re new to the bug tracking system, issue management or web development in general, you might wonder what a bug report is. In this blog post, we will be answering this question from different viewpoints. Take a look at how Android and iOS approach the issue. This has since changed though.

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Productboard founder and CEO Hubert Palan on mastering product strategy

Intercom, Inc.

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.