The Secret PM Handbook

DECEMBER 12, 2017

I’m excited to announce The Secret Product Manager Handbook is available for pre-order ! When I started in product management, there were no classes, books, or online resources for product managers. The Secret Product Manager Handbook i s all the things I wish someone had told me. Contents and structure.

Product Management 0

Product Management Product Manager Management Management 0

The Product Coalition

DECEMBER 21, 2021

Restaurants don’t put an Apprentice Chef in charge of the kitchen overnight, so why do we do this with Product Managers? Photo by Sebastian Herrmann on Unsplash Whilst it has been around for decades, product management has grown rapidly over the last few years. In 2021, Product Managers are in high demand and the talent war is rife.

Product Management 170

Product Management Product Manager Weak Development Team Management 170

Userpilot

JUNE 8, 2022

How can you tell if your product is resonating with users? Brand monitoring is a crucial part of any product’s development process. Being up to date with customer feedback is more important than ever as it gives you direct insights into what people think and feel, without you pushing them to say it.

Customer Feedback 105

Customer Feedback User Testing Feedback Software Branding 105

Gainsight

NOVEMBER 20, 2019

To truly excel in product management, you need to have a respect for design, an understanding of countless processes, a passion for problem-solving, excellent communication skills—the list goes on and on. It can seem daunting, but you of all people should know small rituals can lead to large results. Books for Product Managers.

Books 80

Books Blog Feedback Software User Testing 80

The Secret PM Handbook

DECEMBER 12, 2017

I’m excited to announce The Secret Product Manager Handbook is available for pre-order ! When I started in product management, there were no classes, books, or online resources for product managers. The Secret Product Manager Handbook i s all the things I wish someone had told me. Contents and structure.

Product Management 150

Product Management Product Manager Management Management 150

Intercom, Inc.

JANUARY 14, 2021

When it comes to making something people want, Hubert Palan always does his homework. With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. Use it to make better product decisions. Hubert Palan: Hi, thanks for having me!

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Product Innovation Educators

JUNE 29, 2020

Learn the qualities of a successful product manager and leader. Part of the path to becoming a product master is developing as a leader. Leaders of product management need agility, influence, trust, empathy, and motivating vision. Roman is a product management expert specializing in digital products.

Agile 106

Agile Product Management Product Manager Workshop 106

Product Talk

APRIL 8, 2020

Welcome to the latest installment of Product in Practice! Seasoned Product Talk readers know how much Teresa believes in regular customer interviews. Conducting regular interviews allows you to better understand your customers and their needs. But it’s not enough to merely listen to everything your customers say.

Product Research 264

Product Research User Testing Research Software Data Visualization 264

Userpilot

FEBRUARY 3, 2023

Understanding customers’ unique needs and expectations allow companies to better meet these needs. From marketing campaigns to onboarding programs, catering your product experiences to your customers improves satisfaction and retention rates. Effective customer analysis is the key to business success. What is customer analysis?

Analytic Tools 98

Analytic Tools User Testing Research Software Feedback Software 98

The Product Coalition

OCTOBER 27, 2022

My product sense is that the primary persona or user segment is the driver. Millions of people ride in cars daily and many of them aren’t driving. Customer empathy and product sense should not end where you think your #1 persona or core user segment is. Product managers need to zoom out and then zoom back in.

User Friction 115

User Friction Product Research User Testing Customer Experience 115

The Product Coalition

DECEMBER 11, 2023

If you are the new product leader of your company, your company might be in product leadership debt. I had already been blogging for a while when she was born, so some of you might remember me writing about how I applied product management practices in the many decisions I needed to make around her birth , for example.

Strategy 78

Strategy Onboarding KPIs Leadership Roadmap 78

Userpilot

JUNE 3, 2021

A few weeks ago, I ran a poll on LinkedIn and Twitter asking a simple question: Which human skill do you think is most essential to building great products? There’s growing evidence that human skills may be the competitive edge for high performing product teams and organisations. Self awareness. Managing conflict.

Product Research 98

Product Research Research Software Reporting Tools User Testing 98

Ask Benny

MAY 7, 2020

What I look for in a Product Manager. Product managers have to be able to do many tasks across a wide spectrum. Usually, their strength comes from being able to be involved in many aspects of the product. Many have written about what they look for in a product manager. I will not be the first and not the last.

Product Management 78

Product Management Product Manager User Testing Product Research 78

Ask Benny

MAY 7, 2020

What I look for in a Product Manager. Product managers have to be able to do many tasks across a wide spectrum. Usually, their strength comes from being able to be involved in many aspects of the product. Many have written about what they look for in a product manager. I will not be the first and not the last.

Product Management 78

Product Management Product Manager User Testing Product Research 78

Ask Benny

MAY 7, 2020

What I look for in a Product Manager. Product managers have to be able to do many tasks across a wide spectrum. Usually, their strength comes from being able to be involved in many aspects of the product. Many have written about what they look for in a product manager. I will not be the first and not the last.

Product Management 78

Product Management Product Manager User Testing Product Research 78

Ask Benny

MAY 7, 2020

What I look for in a Product Manager. Product managers have to be able to do many tasks across a wide spectrum. Usually, their strength comes from being able to be involved in many aspects of the product. Many have written about what they look for in a product manager. I will not be the first and not the last.

Product Management 78

Product Management Product Manager User Testing Product Research 78

Ask Benny

MAY 7, 2020

What I look for in a Product Manager. Product managers have to be able to do many tasks across a wide spectrum. Usually, their strength comes from being able to be involved in many aspects of the product. Many have written about what they look for in a product manager. I will not be the first and not the last.

Product Management 78

Product Management Product Manager User Testing Product Research 78

Userpilot

APRIL 25, 2022

What is product leadership and how is it different from product management ? In the article, we’ll be discussing what the product leadership role entails and how it is different from the product management role. Product managers step in later and they are in charge of implementing the strategy and building the product.

Leadership 98

Leadership Analytic Tools Research Software User Testing 98

The Product Coalition

JUNE 15, 2020

What I look for in a Product Manager. Product managers have to be able to do many tasks across a wide spectrum. Usually, their strength comes from being able to be involved in many aspects of the product. Many have written about what they look for in a product manager. I will not be the first and not the last.

Product Management 78

Product Management Product Manager Product Research User Testing 78

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. o get the sponge mode on and dive in!

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Intercom, Inc.

APRIL 4, 2022

Two roles at similar levels in similar looking companies can actually differ widely in practice. So here I’m going to describe my first two years here so you can get a sense of what engineering work at Intercom actually looks like – how do we approach problems, how do we collaborate, how do we build product, how do we treat one another.

Engineering 118

Engineering Startups Technology Customer Experience 118

The Product Coalition

MARCH 7, 2023

For a few years now, I’ve been using a question in interviews with product managers where I ask the candidate to select one of the four types of product manager. The product manager types I say are the empath, the visionary, the builder, and the data driven. They have high EQ and are great communicators.

Product Management 88

Product Management Product Manager Data Visualization Customer Feedback 88

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. How do people move into staff engineering roles? They likely don’t have all the answers.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Userpilot

JANUARY 9, 2020

Product management has grown from strength to strength in recent years, fast becoming a vital area of any SaaS company. With that in mind, we thought we’d take a look at how you can become a product manager, even if you have no previous experience. In the US, product manager roles have grown by 32% over the last two years.

Customer Experience 83

Customer Experience User Testing Product Management Product Manager 83

UX Studio: Product Management

SEPTEMBER 29, 2023

Your product strategy is already bulletproof — just make sure you’re not making any of these mistakes. I’m Sándor, a product lead and former product designer with 5 years under my belt. That’s when I switched to a management role overseeing three smaller product teams, each around 4-6 people.

Product Research 56

Product Research Research Software User Testing Analytic Tools 56

Userpilot

JULY 15, 2022

Whether you’re trying to accelerate customer acquisition or increase product engagement, understanding the dark funnel is necessary. Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Izenda

MAY 22, 2020

The role of a product manager isn’t easily defined, mostly because PMs tend to do a little of everything. As a “mini-CEO,” product managers often get stretched all over an organization. But everyone that works in product understands this – hence the multitude of product management resources from blogs to podcasts.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Product Management 59

Usersnap

JULY 26, 2023

Nature’s Path: Building strong customer relationships through sustainable practices 4. 3M: Innovating relevant products and services that address customer pain points 5. It involves cultivating a deep understanding of customer behavior, needs, and preferences and aligning business strategies accordingly.

User Testing 52

User Testing Customer Feedback Customer Experience Reporting Tools 52

Product Management University

OCTOBER 25, 2017

Listening just might be the most underrated and overlooked sales skill of all. In the early part of the sales process, stay away from questions that are aimed at determining the product fit. It’s more important to understand WHY buyers are evaluating products like yours, beyond the obvious reasons. Don’t disappoint them.

Certifications 113

Certifications User Testing B2B Framework 113

Userpilot

AUGUST 31, 2021

That's where using a release notes template can help you consistently show your users how to get more value out of your product. Think about it — would you rather sign up for a product that has detailed documents for every release or one where you're always left wondering what's new or what bugs have been fixed?

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98

The Product Coalition

JUNE 26, 2022

Lessons and Insights from ‘The Mom Test: How to Talk to Customers’ by Rob Fitzpatrick “The Mom Test: How to Talk to Customers…” is a practical how-to guide that allows you to properly evaluate your current or next business idea. The Core Idea of The Mom Test You shouldn’t ask people whether your business idea is good.

User Testing 120

User Testing Customer Feedback Customer Experience Product Research 120

Userpilot

NOVEMBER 14, 2022

Most things we do are motivated by the desire to return a favor or invest in people for future returns. How does this help with product marketing , and what are some examples of brands that have succeeded with it? Read on to find out. Increases interest in your brand and establishes you as an authority. Add a touch of personalization.

Feedback Software 98

Feedback Software Research Software Marketing User Testing 98

Imaginary Cloud - Design

JULY 2, 2020

While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. little about product design. They laid down the first basic standards and foundational best practices. Why disregarding product design books is a mistake. Oh, but I prefer listening to podcasts.

Books 138

Books Technical Review Research Software Data Visualization 138

The Product Coalition

DECEMBER 19, 2019

Agile Movers & Shakers: Diana Larsen’s Questionnaire Please describe what you do in 280 characters : “On my best days, I contribute to the growing and strengthening the practices of agile coaches and teams through as many channels as possible.” Do you want to get this article in your inbox? What brought you to ‘agile?’ “In

Agile 78

Agile Consulting Books Blog 78

Mind the Product

OCTOBER 9, 2018

For product managers leading the execution of a product, working with an inattentive, context-switching development team is a struggle. This is why developing strong influencing skills is crucial for product managers. And getting a product to launch quickly in this competitive market is more important than ever.

Product Management 123

Product Management Product Manager Management Management 123

Mind the Product

AUGUST 2, 2018

It’s not just Twitter’s 280 characters that limit us to this black and white thinking, most blog posts and conference talks seem to follow the same trend. Because product management is the practical application of common sense, and the first answer to any question in product is almost always: it depends. Voltaire, 1764.

Product Research 140

Product Research Research Software User Testing Data Visualization 140

Userpilot

SEPTEMBER 12, 2022

Segment your users to offer a personalized product experience. Interact with your customers outside of your product with social monitoring. Investing in customer delight is a great business strategy to: Engage customers until they become loyal promoters. Increase customer lifetime value. Drive positive WOM. Let’s go over the details.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98