Userpilot

APRIL 6, 2022

How do you make your first-time user experience (FTUE) so good that people want to keep using your product to meet their needs? Every product marketer should answer this question before rolling out their product. The first-time user experience (FTUE) is the very first impression your product leaves on a new user.

Customer Experience 111

Customer Experience Feedback Software User Testing Customer Feedback 111

UX Studio

NOVEMBER 3, 2023

Here, you will discover a curated list of blogs that offer expert insights, tools, and resources that will enable you to break through creative barriers. With practical tips and hand-picked examples, it will also help you to adopt fresh perspectives to elevate your skills as a product designer. Why do you like what you like?

Blog 64

Blog Research Software UX User Testing 64

Userpilot

MARCH 22, 2022

Are you running product experiments continuously? Great products are built on experimentation–evaluating ideas and making decisions based on product growth insights data , not just what you think is an amazing idea (even if it is). Why do we run product experiments?

Onboarding KPIs 98

Onboarding KPIs Customer Experience Product Research User Testing 98

Userpilot

FEBRUARY 13, 2020

Product experience is fast becoming one of the most important things to consider when it comes to growing your SaaS company. It has a direct impact on how users interact and engage with your company. We’ll also share real-world examples from leading SaaS products along the way, so you can learn from the best.

Feedback Software 128

Feedback Software Analytic Tools Research Software Customer Experience 128

The Product Coalition

JULY 21, 2020

Product Managers are a multidisciplinary bunch, with interests and specialities ranging from leadership to design, tech to marketing. They’re also just as varied in how they like to get their knowledge. Blogs are another great medium for getting bite-sized chunks of information, and upping your product management skills.

Blog 78

Blog Data Visualization Product Management Product Manager 78

Good Product Manager

FEBRUARY 7, 2021

Recent Blog Posts. I wrote two posts for the Forrester blog that touch on popular subjects in recent client discussions: Roles and Responsibilities for Product Management and Portfolio Marketing: How Much Do They Matter? : so I apologize for the delay, but I’ve got a lot of great things to share.

Presentation 87

Presentation Blog Product Management Product Manager 87

The Product Coalition

FEBRUARY 5, 2021

How To Get The Most Out Of Customer Interviews We are at risk of only listening to what we want to hear. The main lesson I learned from conducting almost 100 customer interviews for product discovery over the last six months is that there are many ways in which we can become biased during customer interviews. You got me there.

User Testing 114

User Testing Blog Customer Experience Customer Feedback 114

Userpilot

JANUARY 9, 2020

Product management has grown from strength to strength in recent years, fast becoming a vital area of any SaaS company. With that in mind, we thought we’d take a look at how you can become a product manager, even if you have no previous experience. We’re going to start by looking at what a product manager actually does.

Customer Experience 83

Customer Experience User Testing Product Management Product Manager 83

Crafty CTO

FEBRUARY 7, 2023

The Cloudflare experience solving this issue was really good – a lot of capabilities, a well-crafted interface, for $0. It described my experience at Agile Partners when we got early hands-on with the original iPad at the Cupertino campus. That was fun, and I found Ghost a nice improvement over Squarespace.

Fractional CTO 40

Fractional CTO CTO Coach Blog CTO 40

Good Product Manager

FEBRUARY 7, 2021

Recent Blog Posts. I wrote two posts for the Forrester blog that touch on popular subjects in recent client discussions: Roles and Responsibilities for Product Management and Portfolio Marketing: How Much Do They Matter? : so I apologize for the delay, but I’ve got a lot of great things to share.

Presentation 60

Presentation Blog Product Management Product Manager 60

Gainsight

AUGUST 16, 2021

When it comes time to execute your product engagement strategy, you may feel like you’re caught under a pile of responsibilities. Enter the hero: your in-product tool. Your in-product tool can lift work off of you and your team, freeing you up to drive stellar in-app engagements. Product managers and leaders are busy.

Customer Experience 52

Customer Experience Government Data Visualization Analytic Tools 52

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Gainsight

MARCH 30, 2020

All of us are spending more time in our day-to-day products in an effort to stay connected and collaborate with coworkers. More users in your product means more opportunities to nurture lifelong customers, but it also presents more work to ensure each user is on the path to success. What is a high-touch product experience?

Customer Experience 59

Customer Experience Feedback Software Analytic Tools Data Visualization 59

Gainsight

NOVEMBER 20, 2019

To truly excel in product management, you need to have a respect for design, an understanding of countless processes, a passion for problem-solving, excellent communication skills—the list goes on and on. Books for Product Managers. Blogs for Product Managers. Blogs for Product Managers. A persuasive leader.

Books 80

Books Blog Feedback Software User Testing 80

Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. CSM & Product’ Is the New ‘Sales & Marketing’. You can’t have a business without a product and you can’t maintain a customer base without Customer Success.

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? Our guide explains how to create effective conversion paths. From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. Userpilot is a product growth platform.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Alchemer Mobile

NOVEMBER 9, 2022

Product management is a challenging role, no matter what industry you work in. But with great challenges come great opportunities, and most product managers thrive on taking on new tasks and solving difficult problems. Product managers must live and breathe their product. The top challenges of product management.

User Testing 246

User Testing Feedback Software Technical Review Research Software 246

Product Talk

FEBRUARY 14, 2024

And if you’re really excited about an idea, you might look for opportunities to share it outside your company with the broader product community. And if you’re really excited about an idea, you might look for opportunities to share it outside your company with the broader product community. You can submit your story here.

Analytic Tools 222

Analytic Tools Research Software Product Research Data Visualization 222

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Business of Software Conference

OCTOBER 23, 2019

BoS is rare for how much it encourages community. My interest was piqued at the beginning of the day when April Dunford gave an entire talk on how to position for growth (she’s literally written the book on it, which you can buy here). BoS2019 was no different. Mind you, this is the tip of the iceberg. 3: Accessibility.

Blog 45

Blog User Friction Customer Experience Events 45

Alchemer Mobile

MAY 17, 2022

If a company has a complete and well-developed feedback solution, they can improve customer experience, reduce churn, and create a better product. . Here are some examples of areas to focus on: Product roadmap prioritization : What new app features and improvements are customers most interested in? . percent increase from 2021.

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

UX Studio

APRIL 19, 2024

We still have to ask: are creative experts like designers and photographers ready to let go of experimenting in their creative work? To make image and video generation tools more reliable and to increase creatives’ trust in them, we should take a critical look at the current user experience with these tools.

Generative AI 75

Generative AI Research Software Feedback Software Customer Experience 75

Andrew Chen

FEBRUARY 26, 2024

This is advice I’ve been giving to people for years, and it’s shaped by my own experience — after all, I moved to the Bay Area in 2007 and it completely changed my life. I met tons of incredible people, some of whom went on to create major products and found unicorn companies.

User Testing 123

User Testing Customer Experience Blog Events 123

The Product Coalition

JANUARY 26, 2024

As we work together to make product learning accessible, we invite you to read these articles to learn more about what we do. By Jay Stansell and Tremis Skeete , for Product Coalition We all want to learn how to be better product people. We are a community of volunteers.

Article 121

Article Reporting Tools Education Definition 121

Userpilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. TL;DR A resource center provides tailored content to aid users in problem-solving your product. Then, you’ve come to the right place!

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

FEBRUARY 26, 2024

How is it different from sales funnel analysis? And how to do it with available product analytics solutions? TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. Why should you conduct it?

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

JULY 15, 2022

Whether you’re trying to accelerate customer acquisition or increase product engagement, understanding the dark funnel is necessary. Let’s learn what it is, why it exists, how it works, and how you can take advantage of it. Use onboarding microsurveys with questions like “How did you hear about us?”

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

APRIL 10, 2024

In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. TL;DR A knowledge base is a centralized library that offers access to helpful information about a product or service. Knowledge base creation is critical to enhancing self-service support.

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103

Userpilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. But how do you track and analyze end-user behavior?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

TechEmpower - Product Management

JULY 31, 2023

How does it meet customers’ needs? And most importantly, how does it make money? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? How will you convert them? And how much will it cost to win them? What does the business do?

Startups 104

Startups Product Research Customer Experience User Testing 104

The Product Coalition

DECEMBER 11, 2023

In digital content creation, Artificial Intelligence (AI) has emerged as a significant influence, transforming how content is produced and consumed. Tasks such as automated text generation, image synthesis, and video editing are now facilitated by AI, contributing to streamlined workflows and increased productivity.

Data Visualization 123

Data Visualization Artificial Inteligence Analytic Tools Research Software 123

TechEmpower - Product Management

AUGUST 7, 2023

Here’s a graphic from Socal CTO that illustrates the roles as they change over time: In its earliest days, a startup’s top need is often to produce a product. Here’s a graphic from Socal CTO that illustrates the roles as they change over time: In its earliest days, a startup’s top need is often to produce a product. It might be.

CTO Coach 104

CTO Coach Fractional CTO CTO Fractional VPE 104

UX Studio

FEBRUARY 15, 2024

It’s a different question how well they do that, though. How can it help us? Sure, ChatGPT takes the lead in most conversations regarding AI products, and nearly everyone knows about Midjourney. But we truly believed that other AI products are out there – especially for design and research.

Research Software 93

Research Software Product Research ChatGPT Generative AI 93

The Product Coalition

APRIL 8, 2024

Product management is an attractive career path, and getting into the field is harder than ever. Why is product management an attractive career? For starters, product Managers generally have attractive salaries. Built In lists the average Product Manager salary at $128,820. What does it take to be a good product manager?

Product Management 111

Product Management Product Manager Customer Experience User Friction 111

Mind the Product

FEBRUARY 21, 2020

John Cutler is a Product Evangelist at Amplitude who helps product teams to become happier and more effective. Here, in his 2020 MTP Engage Manchester talk, he explains how we must all embrace ‘the beautiful mess’ and learn to navigate change in order to be more successful. Product is Hard.

Reporting Tools 244

Reporting Tools Product Research Data Visualization Reference 244

The Product Coalition

FEBRUARY 25, 2024

In this blog series, we embark on a comprehensive journey through the evolution of Netflix, tracing its origins, key milestones, and the driving forces behind its remarkable transformation. It introduced original content production, creating critically acclaimed series like “House of Cards” and “Stranger Things.”

Analytic Tools 102

Analytic Tools Entertainment Customer Experience Data Visualization 102

Userpilot

NOVEMBER 29, 2022

Curious how customer churn data can improve customer retention? In this article, you’ll learn: How to conduct churn analysis. Keep reading to get actionable insights and fuel your product growth ! Keep reading to get actionable insights and fuel your product growth ! You’re in the right place!

Data Visualization 105

Data Visualization Customer Feedback User Testing Customer Experience 105