Intercom, Inc.

FEBRUARY 25, 2021

This means you first need to engage with your customers to listen to what they (and the data points) are saying. I know a lot of folks will gather stakeholders in a room and say, ‘Who do we think our customers are?’ We need to go talk to customers, so we can say, ‘We know who our customers are’”.

Customer Experience 211

Customer Experience User Friction User Testing Customer Feedback 211

The Product Coalition

JULY 18, 2020

Product Analytics is the term applied to the automated gathering, analysis, and visualization of data. Most people first get their introduction to analytics through the popular Google Analytics, but there is a variety of analytics software specifically for tracking user actions on digital products. But being dedicated to data doesn’t work like that.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

JANUARY 28, 2021

We’ve decided to go against the grain and compile a list of tips on how to break into the product management career by experienced PMs + feature the story of John Fontenot – a sales-guy-turned-Project Manager – who is now working on building the first Bootcamp for aspiring PMs – Path2Product.

Research Software 98

Research Software Customer Experience User Testing Feedback Software 98

The Product Coalition

JANUARY 25, 2021

Push forward what’s already out there This goes without saying, but just in case it doesn’t: The product’s recent developments are still fresh and valid, most of the new stuff is probably not fully utilized yet. If you manage a product in a company with few product lines?—?it The same goes for older stuff.

Product Research 95

Product Research User Testing Customer Experience Reporting Tools 95

The Product Coalition

MAY 14, 2021

A wireframe is a 2D visualization of a digital product, ranging from very basic pencil sketches to fully interactive digital designs. Wireframes can be static, and very simply layout ‘what goes where’, and some may be more interactive and more closely mimic the functionality of the final working product. Do Product Managers Use Them?

Feedback Software 112

Feedback Software Certifications User Testing Customer Feedback 112

BrainMates

SEPTEMBER 8, 2019

This blog was originally written in 2011 and updated in September 2019. Pretty much every Product job description these days says that ‘stakeholder management’ is a key priority. But what exactly is stakeholder management? What are the best tools to manage stakeholders? What is stakeholder management?

Data Visualization 92

Data Visualization Weak Development Team Management Management 92

ProductPlan

MARCH 11, 2021

3 Tips to Make Your Product Manager Resume Stand Out. Let’s say I’m reviewing a product manager’s resume, and I see bullet after bullet like the following. Held regular meetings to update executives and other stakeholders. According to LinkedIn, interest in product management has doubled in the United States in the past 5 years.

Product Management 98

Product Management Product Manager User Testing Customer Feedback 98

The Product Coalition

JUNE 14, 2020

They help you to find your product-market fit , get stakeholder and user feedback, and start building buzz around your upcoming launch. Tips on how to build your own. If you want to make something visually appealing to communicate to investors/stakeholders, work with a designer to create something that fits your vision.

User Testing 105

User Testing Feedback Software Customer Experience Data Visualization 105

Userpilot

MAY 20, 2021

If you’re not quite sure where to get started, we’ve outlined the top tips to make the most out of your Linkedin profile and get your foot through the door! A Product Manager needs to work with a lot of stakeholders, and the job is stressful – so having the right interpersonal skills is a must for a PM candidate.

Customer Experience 52

Customer Experience Product Management Product Manager Product Research 52

ProductPlan

APRIL 25, 2019

Because project managers have limited resources (people, time, and budget), they know they often need to say no to these requests. Learning how to say no to product requests is a valuable skill. Try it Free. Enterprise. Integrations. Try it Free. Enterprise. Integrations. Product Management. /. Product Strategy. / Feature ideas.

Product Management 87

Product Management Product Manager Management Management 87

The Product Coalition

FEBRUARY 4, 2020

In our weekly AMA sessions , top Product Managers across the board are asked for how they approach prioritizing features, and how to communicate priorities for stakeholders. It’s a particularly useful tool for communicating to stakeholders what you’re working on and why. If you can’t picture success without it, it’s a Must have!

Customer Experience 78

Customer Experience Product Management Product Manager Technical Review 78

Mind the Product

OCTOBER 9, 2018

As this Vendasta blog post points out “…slow speed to market is like handing over the competitive advantage.”. Here are five tips for product managers who want to influence quickly. With endless distractions, how does anyone get anything done? This is why developing strong influencing skills is crucial for product managers.

Product Management 123

Product Management Product Manager Management Management 123

ProductPlan

DECEMBER 9, 2022

With so many social media posts, blogs, videos, ebooks, and podcasts, it’s hard to keep up. To help you get over your FOMO on any amazing content from your friends at ProductPlan, we’ve pulled together the most-viewed articles, blogs, and glossary entries this past year. 10 Great Questions Product Managers Should Ask Customers.

User Testing 52

User Testing Customer Experience Certifications Product Research 52

Hutwork

MARCH 9, 2018

Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too. Mind the Product says it’s time to take the good things you learned from agile and adapt them to the ever-evolving product management needs of the future. Author: Nate Walkingshaw.

Article 82

Article Feedback Software Research Software User Testing 82

UX Planet

FEBRUARY 19, 2024

In this example, I asked the plugin to change the title with the prompt: Change the title to say we're the best Neapolitan pizza in town. In this example, I asked the plugin to change the title with the prompt: Change the title to say we're the best Neapolitan pizza in town. Here is the prompt I used.

ChatGPT 63

ChatGPT UX User Testing Workshop 63

The Product Coalition

JUNE 17, 2020

That’s because data: Gives you important user feedback on your product Helps you build the right thing and solve problems quickly Is a powerful communication tool between teams and stakeholders The good news is that while it’s incredibly important to be a data-driven Product Manager, it doesn’t have to be complicated.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Product Management Product Manager 98

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. So perhaps I would just say: hey, I like surfing and, spicy food. Dan is an active member on LinkedIn with over 30k followers.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Mind the Product

DECEMBER 18, 2017

It’s important, he says, to remember to look after yourself, and this can be hard when you’re constantly embracing uncertainty and working on something that is never “done”. We launched corporate product management training this year and have watched it grow faster than we could have hoped, and seen the number of our public workshops double.

Data Visualization 108

Data Visualization Product Management Product Manager Customer Experience 108

The Product Coalition

NOVEMBER 25, 2019

As people say: becoming agile is a journey, not a destination, and there is always something to improve.) is far more useful than having a fancy one once in a while, not to mention having none at all. Moreover, there is always room for improvement. Hence, learn more about 21 common Sprint Retrospective anti-patterns.

Weak Development Team 78

Weak Development Team Agile Presentation Events 78

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career? Who are the users looking for these features?

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

ProductPlan

MARCH 11, 2021

3 Tips to Make Your Product Manager Resume Stand Out. Let’s say I’m reviewing a product manager’s resume, and I see bullet after bullet like the following. Held regular meetings to update executives and other stakeholders. According to LinkedIn, interest in product management has doubled in the United States in the past 5 years.

Product Management 52

Product Management Product Manager User Testing Customer Feedback 52

Userpilot

JUNE 9, 2021

Are you thinking about a career in product, but you’re not sure whether you should pursue Product Marketing or Product Management? To explain the difference in the simplest of terms: Product Managers build product features and Product Marketers promote them to their audience and users. Product Marketing vs Product Management – salaries.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

The Product Coalition

MAY 21, 2020

Saying that, the nineties was an era that produced notable events that would shape the world for generations to come. Saying that, the nineties was an era that produced notable events that would shape the world for generations to come. Today’s topic; What Is Product Design? Product design really is the unsung hero of the product world.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Gainsight

JUNE 28, 2021

Tip: Low adoption is an indicator of high churn, but high churn alone is not an indicator of low adoption. This blog will help you address the whats, whys, whens and hows of designing or redesigning your customer health score. Adoption isn’t a sole indicator of a customer’s health, though it is an important one.

User Testing 59

User Testing Customer Experience Customer Feedback Onboarding KPIs 59

Mind the Product

APRIL 24, 2018

Needless to say it was a questionable idea. Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We liken Setapp to Netflix for Mac software: the user pays a monthly subscription and receives access to a suite of curated Mac apps.

User Testing 146

User Testing Customer Feedback Customer Experience Data Visualization 146

The Product Coalition

MARCH 23, 2018

There are a lot of blog posts and websites that talk about a range of different techniques you can use to prioritize , but they miss the bigger picture. As a result, a lot of product decisions are made on gut feeling, incomplete information, the loudest voice in the room, and the most demanding customers. you can’t build everything.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Gainsight

APRIL 23, 2019

These tips are just a taste of the product experience best practices that will be shared at Pulse 2019. These tips are just a taste of the product experience best practices that will be shared at Pulse 2019. Tip #1: Build a self-sufficient team. Tip #2: Inventory requests for easier product roadmap planning.

User Testing 49

User Testing Customer Experience Product Research Research Software 49

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career? Who are the users looking for these features?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

BrainStation Product Management

APRIL 8, 2019

Here are some tips on how to hire the Product Manager (PM) who will be the perfect fit for your team. Before posting the job, talk to your fellow stakeholders about what your dream Product Manager’s role will look like. I’ve been in interviews where someone says ‘I’ 50 times – ‘I did this, I did that.’ The Personality Test.

Technical Advisors 67

Technical Advisors Product Management Product Manager Product Research 67

The Product Coalition

MARCH 6, 2019

Define your Target Customers and Users You can understand your target customers by building personas for the buyer and, if relevant, the users and other stakeholders. When you’re trying to prioritise a new product or feature it is easy to get lost in the mountain of information, models, frameworks and theories an available.

Customer Experience 60

Customer Experience User Testing Product Research Data Visualization 60

Gainsight

OCTOBER 1, 2018

This blog post is based on questions and answers showcased in our webinar, How to Budget for Customer Success: 2019. Budgeting Tip #1: Involve other departments earlier than you think. There’s the common saying, “It’s not personal, it’s business.” But at Gainsight, we say the opposite; it’s all personal.

Analytic Tools 40

Analytic Tools Data Visualization User Testing Finance 40

freshtrax

JULY 30, 2019

You have so much to say about the business journey you’ve been on and I want to listen to it all. I think to myself that, you’re smart for coming all the way to this country to let your stakeholders know how serious you are about Japan market entry. “Hey KJ (that’s me), I’ve set you up for a meeting with a CEO from the U.S.

User Testing 66

User Testing Customer Experience Weak Development Team Product Research 66

Dear Strategy

FEBRUARY 17, 2019

That’s not to say that some of these dynamics can’t be fixed; in fact, that’s what having a strategy is all about. In the end, your stakeholders will see through goals that have no real hope of being accomplished. There are a few key sentiments in this question that I’d like to bring to the forefront before giving my answer.

Strategy 45

Strategy Workshop Differentiation Reference 45

Userpilot

FEBRUARY 3, 2021

Unfortunately, user journey mapping can be a long and arduous process that requires support from all of your stakeholders – meaning multiple meetings and perhaps a workshop ( long sigh ). In the mission to solve your users’ most significant pain points, a user journey template can be your greatest asset. Sure, user personas are helpful.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Research Software 98

Userpilot

JANUARY 9, 2020

Updating stakeholders. Product management has grown from strength to strength in recent years, fast becoming a vital area of any SaaS company. With that in mind, we thought we’d take a look at how you can become a product manager, even if you have no previous experience. Credit: Neal Iyer. So, what exactly does a product manager do?

Customer Experience 64

Customer Experience User Testing Product Management Product Manager 64

UX Studio

AUGUST 28, 2018

This blog post has been written to discover the pitfalls of user personas and how to avoid them. We are also writing about how we create them to provide you some tips along the way. Saying at the beginning of a design process, “OK, these, my personas, won’t change and that’s that,” holds risks. Why are they important?

User Testing 98

User Testing Customer Experience Customer Feedback Research Software 98

Intercom, Inc.

MAY 3, 2018

Product management is about solving problems. How can we help our users complete their job-to-be-done cheaper, faster or easier? Finding those problems to solve, however, becomes increasingly difficult as you scale – where the volume of feedback, and noise level of the vocal minority, compounds by the day. Short on time?

User Testing 195

User Testing Customer Feedback Data Visualization Customer Experience 195