The Accidental Product Manager

DECEMBER 4, 2023

Subway product managers have to come up with a comeback plan Image Credit: Mike Mozart I’m pretty sure that even if you didn’t know it, there are more Subway sandwich restaurants out there than there are McDonald’s restaurants. With the chain being that large, you would expect that they must be doing quite well.

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Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? For example, at the Retention stage, you could track the churn rate and CSAT. Want to see how Userspilot can help you optimize your product funnel? What distinguishes them is their focus. This is the main question we explore in the article. Its different stages.

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The Accidental Product Manager

FEBRUARY 12, 2024

Then the pandemic hit and that is exactly what happened! Going From Hot To Not The Peloton product managers have a problem on their hands right now. What they didn’t see was the market “normalizing” as the nation came out of Covid. This is not just a Peloton problem. However, it didn’t.

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The Accidental Product Manager

JANUARY 22, 2024

However, there is a bit of a problem with this plan. This can cause all sorts of problems for product managers. As you can well imagine, those firms are not happy about this. They refer to what is going on as being competitive bullying. How should we handle situations like this?

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The Product Coalition

FEBRUARY 21, 2023

Engaging end users in the product development process has become a textbook truth, hailed as the surefire way to build solutions that solve real problems. TL;DR controversy with user engagement Whether you should engage customers when building a product or avoid listening to them at all costs is a flawed question.

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eG Innovations

DECEMBER 15, 2022

Change tracking and controlled change ensure that there is a record of the state of a system and if issues arise the cause can be linked to effects. In this blog, I will use a real-world example to demonstrate the importance of configuration and change tracking when it comes to IT observability. CPU utilization had increased.

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UX Studio

APRIL 5, 2024

Do you remember when writing involved staring blankly at a screen, waiting for inspiration to strike? Yet, there’s a catch – you need to know how to ask nicely to receive the desired outcome. An Everyday Example of Prompting Difficulties Suppose you are not an experienced user of these tools.

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The Product Coalition

JANUARY 26, 2024

However, when you only have days or weeks to gather actionable insights, you cannot boil the ocean with in-depth or extensive research methods. What are you going to do with that information once you have it? Once the scoped-down mini-research is finished and insights are applied, you rinse and repeat the process.

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Mixpanel

JANUARY 13, 2022

As a product manager, deep-diving into problems like high churn, bugs, and crashes is part of the job. Over the years, I’ve learned that finding solutions to these kinds of problems is a lot like debugging software code: You always want to start with trying to isolate the issue as much as possible by breaking it down into smaller parts.

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Mind the Product

AUGUST 29, 2019

Leaning on Martin Eriksson’s post, ‘What, exactly, is a Product Manager?’ If you subdivide UX into the constituent parts of design and customer understanding, you end up with a modified Venn diagram, and at each of the incomplete intersections, you can find a different type of partial product manager.

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Userpilot

JULY 25, 2022

In this simple guide, we’re going to start by exploring the most common customer onboarding challenges faced throughout the industry… And break down the tactics you can use to tackle them. Customer onboarding challenges are blockers stopping you from converting users. What are customer onboarding challenges?

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eG Innovations

MARCH 26, 2021

In an earlier blog post, we had discussed the major challenges that VMware Horizon admins encounter when supporting VMware Horizon-based virtual applications and virtual desktops. 4 Pinpointing the Root Cause of Problems with Topology Views. 4 Pinpointing the Root Cause of Problems with Topology Views.

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The Accidental Product Manager

JANUARY 15, 2024

The market for cold storage is getting ready to heat up Image Credit: vistavision If you are like most people, you have started to get used to being able to log on to your computer and order up just about anything. What’s even better, is that what you have ordered seems to show up very quickly.

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The Accidental Product Manager

JANUARY 3, 2022

Just in case you didn’t know it, Gucci is a one of the largest and most successful fashion brands out there. It turns out that their product managers forgot what was in their product development definition and made a product mistake that this has ended up having huge ramifications online where Gucci had been doing very well.

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Intercom, Inc.

MARCH 15, 2018

All the while, he’s been sharing his latest thoughts on infrastructure, devtools, management and more, on his Irrational Exuberance blog. If you enjoy the conversation, check out more episodes of our podcast. You can subscribe to it on iTunes or grab the RSS feed in your player of choice. product called Yahoo!

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Intercom, Inc.

MARCH 9, 2022

In an episode of our Intercom on Product podcast , our co-founder Des summed up the output vs outcomes relationship in this way: “it’s what you ship versus what happens because of the thing you ship.” We work to ensure that what happens because of things we ship delivers tangible value to our customers.

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Intercom, Inc.

DECEMBER 10, 2019

Our industry is in the midst of a big philosophical debate about the fundamental way of thinking about how we build our products, with the focus shifting from the outputs of what we build to the business outcomes generated by those outputs. Back in 2013, our head of engineering Darragh coined this mantra: Shipping is our heartbeat.

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The Product Coalition

JUNE 3, 2021

Check out the 10-minute video version of this blog post. link] Have you ever found yourself sweating bullets staring down a product decision? Are you being data-driven? What about your product intuition? But below are five mental models to help you make better decisions and hone your product sense.

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Userpilot

JANUARY 31, 2023

In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn. What are at-risk customers? Why should you identify at-risk customers?

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eG Innovations

MARCH 17, 2022

In this blog, we discuss what is Citrix monitoring , why it is important, and what tools you need to monitor Citrix infrastructures effectively to ensure optimal digital employee experience (DEX). What is Citrix Performance Monitoring? What Monitoring Capabilities are Built-into the Citrix stack?

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The Product Coalition

SEPTEMBER 14, 2020

What Is Your Product? “So, So, what is your product?” It causes organizational and communication woes. Everyone in your product development ecosystem should have a shared, consistent, and coherent answer to the fundamental question, “What is your product?” This has serious consequences. Adopt outside-in thinking.

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Lenny Rachitsky

FEBRUARY 13, 2024

That’s because pricing can be scary, irrational, and hard to know if you’ve done it right. She also provides two mega qualitative and quantitative templates for you to use in your own pricing research. What if we annoy users? So if you do decide to change your prices, how should you go about it?

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Mind the Product

OCTOBER 23, 2018

Yet most roadmaps have a big problem in common. And the problem with a list of features is that the rest of your company, and your clients, think it’s a commitment. As a product manager, these lists trap you into having the wrong conversation. So how do you escape the feature roadmap, and start having the right conversation?

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Userpilot

APRIL 6, 2023

After all, you want your newly released software to be as good as it gets when it’s finally launched, right? TL;DR An over-engineered product is more complex than it should be and it solves problems that don’t exist. Poor prioritization and external pressure are also common causes. What is overengineering?

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Johanna Rothman

MARCH 22, 2023

Nonfiction writing causes people to decide, rethink, or change their actions, all a change of some sort. That means the ideal reader for a given piece is the person you want to change. Since I also write for project, program, and portfolio managers, you might not choose to read this post. I'll wait for her next blog post.”

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Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! In Userpilot, you can use AI to create microcopy for in-app messages and onboarding flows.

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Userpilot

JANUARY 3, 2023

If you’ve been conducting user sentiment surveys recently, there’s a good chance you faced a negative NPS score. Or else, why would you be here? In this article, we go over why you got a negative NPS and what you can do to prevent it from stunting your product growth.

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The Accidental Product Manager

SEPTEMBER 18, 2023

No matter if you are talking about Netflix, Hulu, Disney+, Amazon Prime, or any one of a number of other services, people seem to be signing up for these new services in droves. What’s going on here? What product managers are realizing is that you constantly need new content. Where Are All The Subscribers Going?

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Usersnap

JULY 3, 2023

If you’re new to the bug tracking system, issue management or web development in general, you might wonder what a bug report is. In this blog post, we will be answering this question from different viewpoints. Move quickly to the definiton or the part you are interested in!?

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Userpilot

MARCH 23, 2023

What are the reasons for customer churn in SaaS? By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them. . #7: Ask customers what features they would like to see with an embedded feature request surveys in-app. What is customer churn?

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Userpilot

JANUARY 26, 2023

What do you need customer empathy for? How do you embed it into your product management processes? If you’re after the answers to these questions, you’re in the right place, because that’s exactly what this article explores! Are you ready to dive in? What is customer empathy?

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The Product Coalition

JANUARY 22, 2021

We’ve talked about cross functional collaboration a lot on this blog, but only ever in passing. It’s such an integral part of a Product Manager’s job description, that it’s just kind of a given that everyone knows what it means and how to do it well. What Do Cross Functional Teams Look Like in Product Development?

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The Product Coalition

DECEMBER 11, 2023

If you are the new product leader of your company, your company might be in product leadership debt. In such situations, you would typically be asked to come up with a strategy and roadmap ASAP, but you are still just learning the domain. Can you believe it? She was right, you know. I feel nostalgic ?

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Userpilot

MAY 5, 2022

Churn analytics helps you detect your product friction points and understand why users stop using the tool. This is crucial if you want to know how healthy your SaaS product is and what should be improved to increase customer retention and lower the churn rate. Then you can utilize the insights to reduce churn.

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The Accidental Product Manager

AUGUST 28, 2023

Their product has exploded in popularity; however, that has caused the U.S. The Juul product managers keep pushing forward with new innovations, but will the scrutiny that they are under cause them problems? A good example of such a product are the e-cigarettes that are made by the company Juul.

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Userpilot

APRIL 11, 2022

Survey fatigue is what happens when your audience becomes uninterested in answering your surveys. Incorrect targeting, over-surveying, poor survey design , and long surveys are common causes of survey fatigue. Survey fatigue can affect a company by causing substandard or inaccurate answers due to a lack of interest.

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Userpilot

JULY 2, 2022

While a price increase announcement can be seen as negative news for your customers, communicating it right will help you ease the tension and retain your customers. In this article, we’ll cover everything you need to know on how to announce pricing updates without losing customers. What is a price increase announcement?

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