The Product Coalition

JUNE 30, 2021

If yes, you’ve definitely heard of Vimeo at some point. From hosting videos, organization, and distribution, Vimeo VOD has helped many content creators, mainly in the B2C sector, to upload and embed their content. In 2017, acquiring Livestream, a service provider for live streaming, marked the onset of Vimeo entering the B2B market.

Technical Review 89

Technical Review Systems Review Analytic Tools Embedded Analytics 89

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

JULY 3, 2018

Help Saas app owners to provide more efficient self help resources to their users. Support Hero is self-service knowledge base that helps companies educate their clients. With Support Hero, you can embed your Help Center within your app. Kevin William David interviewed Matic Užmah , CEO at Support Hero to know more.

Analytic Tools 60

Analytic Tools Feedback Software Education Embedded Analytics 60

Usersnap

JULY 27, 2020

You can install the widget on your website or app, or even embed it to a native button and trigger upon click to launch the request form. If you want to reply to the customer to perhaps get more information or thank them, you can open the link to the original feedback in Usersnap’s dashboard to respond.

User Testing 95

User Testing Customer Feedback Feedback Software Embedded Analytics 95

Userpilot

APRIL 30, 2024

Userpilot is a product growth platform with feedback, analytics , and engagement features. Provides a competitive advantage In saturated markets, consistently delivering a valuable product or service to your customers gives you an edge over competitors. Create a resource center for self-service support.

Feedback Software 94

Feedback Software Analytic Tools Product Research Data Visualization 94

Reveal

DECEMBER 2, 2021

Reveal Embedded Analytics. This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business. A good embedded analytics solution offers a lot more than data visualizations.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

NOVEMBER 7, 2023

TL;DR Customer engagement is the level of involvement and interactions that customers have with a brand’s product or service. Embed educational microvideos in the UI so users can visualize exactly how to use your product. This can come from customer interviews, product analytics, surveys , heatmaps, and more.

Feedback Software 86

Feedback Software Analytic Tools Research Software User Testing 86

Gainsight

JUNE 7, 2022

Add marketing, commerce, data integrations, analytics, and collaboration tools, and the burden becomes heavy. Conducting branding initiatives to clarify team goals, then sharing stories of renewal wins (Graham). Quantify and Templatize Executive Business Reviews . The Real Risk Is with Customers You May Not Be Concerned About .

Data Visualization 52

Data Visualization Enterprise Customer Feedback Analytic Tools 52

The Product Coalition

APRIL 7, 2021

First, let’s examine some of the underlying contributing factors: Societal While we have been making strides for the better, there is still a definition being set by society through rules and upbringing that differs for men and women. Start from talent acquisition Embed inclusion for women into the hiring process from the very beginning.

Reporting Tools 78

Reporting Tools Technology Embedded Analytics Leadership 78

Modus Create

APRIL 13, 2022

Atlassian announced a brand new product — Atlas , a teamwork directory that facilitates open sharing and provides context about work within and across teams. You have a homepage for every project and can define project goals and the definition of success. Atlassian Data Lake will simplify custom dashboards, reporting, and analysis.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Usersnap

SEPTEMBER 12, 2023

First let’s clarify some definitions. A pricing survey is a research method using surveys to obtain information that will drive your pricing and packaging decisions for your product or service. You can embed surveys to emails to collect off-site and post-experience feedback as well. What is a pricing survey?

Product Research 52

Product Research User Testing Research Software Feedback Software 52

Userpilot

AUGUST 18, 2022

Users don’t want to wait for ages for customer service agents to respond. Deliver proactive support and self-service options for the best customer experience. E-commerce businesses already use these tools to improve engagement. SaaS businesses are next. Results from the State of SaaS Onboarding report.

Feedback Software 93

Feedback Software Data Visualization Embedded Analytics User Testing 93

Userpilot

APRIL 16, 2024

WalkMe offers a quote-based pricing but users have reported $9,000/year entry-level plans. Pros of Userpilot include its no-code customization, event-based triggering, and the option to embed the product tours into the resource center. WalkMe is definitely your go-to if you are planning to create product tours for mobile users.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

MARCH 14, 2023

Look out for these must-have features; a good range of UI patterns, customization, segmentation , and product usage analytics. However, users have reported that it has a buggy platform and has limited functionality in its basic plan. Ability to customize each interactive guide to fit your brand and style. Pros of UserGuiding?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

SEPTEMBER 16, 2022

Customer Experience (CX) is the perception a customer has of your brand based on their interaction across all stages of the customer journey. Offering self-service support so users can access a help center inside your app. It starts when the user discovers your brand and continues even after the customer has become a promoter.

Feedback Software 91

Feedback Software Customer Experience User Testing Customer Feedback 91

Userpilot

FEBRUARY 27, 2023

The tool should support multiple forms of micro surveys , have customization capabilities, support feedback analytics and response monitoring, as well as 3rd party integrations. With Apty you can trigger different in-app surveys embedded into multiple UI patterns and then get detailed feedback analytics inside the Admin Console.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

The tool should support multiple forms of micro surveys , have customization capabilities, support feedback analytics and response monitoring, as well as 3rd party integrations. With Apty you can trigger different in-app surveys embedded into multiple UI patterns and then get detailed feedback analytics inside the Admin Console.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

The tool should support multiple forms of micro surveys , have customization capabilities, support feedback analytics and response monitoring, as well as 3rd party integrations. With Apty you can trigger different in-app surveys embedded into multiple UI patterns and then get detailed feedback analytics inside the Admin Console.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 15, 2023

Must-have features for building no-code interactive user guides include a good range of UI patterns , customization and segmentation options, and minimum product usage analytics. However, limited UI patterns are offered for creating interactive walkthroughs (modals and tooltips ) and performance issues have been reported.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MAY 30, 2023

However, the platform is buggy and the analytical features are limited. Whatfix dashboard Whatfix is one of the top digital adoption platforms around and a driver of innovation in this space. Powerful analytics to try new ideas based on real-time data and find ways to optimize the customer experience. What is Whatfix best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 3, 2023

However, their pricing plans are limited and you get the UserGuiding branding in the lower plan. However, users have reported frequent bugs. UserGuiding dashboard UserGuiding is a product adoption tool that helps companies to create interactive user guides and in-app walkthroughs to onboard, engage, and retain their users.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 4, 2023

However, its price plans have stingy feature limits and the lowest price plan comes with UserGuiding branding. UserGuiding dashboard UserGuiding is a product adoption tool that helps companies to create interactive user guides and in-app walkthroughs to onboard, engage, and retain their users. Book a demo today to learn more.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 1, 2023

Additionally, it should be customizable, support feedback analytics and response monitoring, as well as integrate with popular third-party tools. Pendo offers impressive analytics, in-app feedback, and product adoption features – all in one place. There are two major drawbacks to Chameleon. But it all comes at a price.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

The tool should support multiple forms of micro surveys , have customization capabilities, support feedback analytics and response monitoring, as well as 3rd party integrations. With Apty you can trigger different in-app surveys embedded into multiple UI patterns and then get detailed feedback analytics inside the Admin Console.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 27, 2023

Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback , or NPS – you’ll find the answer if Walkme, Apty, or Userpilot is the best fit for you here! Customize the design of the surveys with CSS and make sure they are aligned with your brand colors and style.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 4, 2023

While it’s known for its robust analytics, Pendo lets you easily create onboarding experiences. Nevertheless, several users have reported encountering frequent bugs while using the tool. Pendo dashboard Pendo is a comprehensive digital adoption platform with impressive analytics, in-app feedback, and product adoption features.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 8, 2023

Whether you are primarily seeking to enhance your user onboarding , product analytics, collect user feedback, or NPS, you will find the information you need to determine if UserGuiding, ProductFruits, or Userpilot is the most suitable option for your requirements. Customize the button texts, colors, and designs to match your brand.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

APRIL 27, 2023

As your top fans and brand advocates , these are the people you might reach out to for reviews to drive social proof (we’ll cover more on this later). NPS dashboard in Userpilot. Use customer journey and product usage analytics to determine the best time for this. Your NPS surveys should fit in with the feel of your brand.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

MARCH 24, 2023

A few must-have features for the tool you choose are; a good range of UX patterns, advanced segmentation , and tracking product usage analytics. Nevertheless, it does not provide sophisticated analytics and thorough style customization, and some users have experienced bugs with the platform. Pros of Whatfix? Here are its pros.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MARCH 21, 2023

An ideal tool must be truly no-code, offer a range of UX patterns, support user segmentation , and enable tracking of product analytics. However, it lacks essential UX patterns and some users have reported frequent bugs. Ability to customize each interactive guide to fit your brand and style.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

JULY 22, 2022

Maintaining brand consistency across UX helps users discover the value of a product quickly. Our annual State of SaaS Onboarding report covered how SSO can cut back on signup time and make onboarding better for new users. Example: Userpilot facilitates in-app video tutorial embeds. Frictionless signup stats. Source: Userpilot.

Feedback Software 108

Feedback Software UX User Testing Embedded Analytics 108

Userpilot

MAY 8, 2023

Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if UserGuiding, Stonly, or Userpilot is the best fit for you here! Not to mention that it comes with UserGuiding branding which can only be removed if you go for a higher plan ($299).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 23, 2023

Userpilot offers the best alternative to both Appcues and Userlane – easy setup of the in-app customer feedback surveys, full customizability, in-app analytics options, and yet – it’s perfectly affordable with plans starting at $249 per month! Pendo is known for its good and easy-to-use analytics tools like Paths, Retention, and Funnels. (As

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Lenny Rachitsky

MARCH 5, 2024

I know many guides exist, but until this post, I’ve never had one definitive guide to share with people that doesn’t also overwhelm them. Product Hunt is a playground for brand awareness, credibility, and social proof among early adopters and tech enthusiasts.

Startups 119

Startups Feedback Software Onboarding KPIs Customer Experience 119

Userpilot

MAY 27, 2023

Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback , or NPS – you’ll find out how Walkme performs vs Spekit vs Userpilot – and which one is the best choice for you! However, it doesn’t offer complete UI patterns and there have been performance issues reported.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 1, 2023

A good customer feedback tool must have certain features: 1) the ability to create different types of in-app surveys , 2) customize surveys to match company branding, and 3) create segments based on responses to deliver customized experiences. Neither Pendo nor Whatfix is exactly what you’re looking for? But it all comes at a price.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 4, 2023

Although renowned for its powerful analytics , it also enables easy creation of onboarding experiences. Pendo dashboard Pendo is a comprehensive digital adoption platform with impressive analytics, in-app feedback, and product adoption features. Without further delay, let’s delve into the details.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52