Modus Create

OCTOBER 6, 2021

Loss of engineering time and resources. According to Stripe’s The Developer Coefficient , engineers spend 33% of their time dealing with technical debt. Better user experience. According to PWC , 32% of customers leave a brand after just one bad experience. Omnichannel customer experience.

Technical Review 98

Technical Review Reporting Tools Software Review User Testing 98

Alchemer Mobile

MAY 7, 2020

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. mParticle is the customer data platform for brands leading the CX revolution. Core mobile in-app feedback tools & solutions. Supporting tech.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Product Innovation Educators

MARCH 20, 2023

The company’s team of researchers, strategists, and inventors helps organizations reimagine their future and invent new products, services, and brands. Most of the successes were non-product successes around marketing, distribution, and user experience. Matt is the founder of Phillips & Co.,

Strategy 102

Strategy Research Software Feedback Software Customer Feedback 102

The Product Coalition

MARCH 30, 2021

Users now are seeking portable purchasing options with properly handled and high-performance applications at the helm. Otherwise, they won’t choose a company with a tarnished brand image. Therefore, these top 6 essential QA tips can help avoid the risks of technical uncertainty, accelerate growth, and expand the end-user target base.

Reporting Tools 90

Reporting Tools Technical Review User Testing Data Visualization 90

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. If you’re a senior engineer and want to further your career, what skills should you develop?

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Balsamiq

FEBRUARY 2, 2022

Emileigh is a Content Strategist and leads a group of designers at Capital One working on the Capital One Cafe brand. We talk about the importance of thinking content-first, how content is design , and how pairing designers with writers makes for a powerful user experience. Useful for copywriters and content designers!

Customer Experience 69

Customer Experience Research Software User Testing Data Visualization 69

PMLesson's Ace the PM Interview

JULY 20, 2022

🧠 Get ready for your upcoming Swift interview with Exponent's complete s oftware engineering interview course.   Get ready for your upcoming Swift interview with Exponent's complete software engineering interview course. brand, iPhone13.model) brand, iPhone12.model) brand, iPhone13.model)

Weak Development Team 52

Weak Development Team Reference User Testing Naming 52

UX Studio: Product Management

NOVEMBER 24, 2020

There are big players in every industry that have made their brands recognizable worldwide. Its offices are located in different countries, including the UK, US, and Germany for sales operations and Ukraine, Russia, Belarus for skilled software engineering teams. . Top product design companies. Boston, and New Orleans. .

Product Research 115

Product Research Research Software Software Review Technical Review 115

The Product Coalition

SEPTEMBER 29, 2020

You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen. Think about your personal brand Everything you do as say, especially in front of the people you work with day-to-day, affects their opinion of you.

Product Management 183

Product Management Product Manager Data Visualization Weak Development Team 183

Mixpanel

FEBRUARY 3, 2022

This is a very compelling story (especially if you’ve got only one or two engineers or developers on your team who may or may not include yourself). Just because a user claims to “like” a feature, it doesn’t mean they will continue to engage with it or even use it correctly. With product analytics, you can know the difference.

Analytic Tools 64

Analytic Tools Data Visualization Feedback Software Technical Cofounder 64

Mind the Product

SEPTEMBER 25, 2017

Over 90% of software companies are embedding some form of analytics in their applications – often for free, according to the 2017 State of Embedded Analytics Report from Logi Analytics. This growth demonstrates that both users and product teams are realising value from embedded analytics. But what works?

Embedded Analytics 89

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 89

Intercom, Inc.

DECEMBER 21, 2021

In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens. There are plenty of resources and advice on unlocking the secrets of the engineering management career path.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Coalition

JUNE 1, 2020

Your customers’ behavior affects your decision-making, as customer profiles allow you to make good decisions based on user experiences and desires. You’ll start receiving information about where the pain points are for your users, and where they’re dropping off. But you need to understand them as well.

Data Visualization 78

Data Visualization User Testing Product Management Product Manager 78

Mixpanel

APRIL 7, 2022

“User friction” is an industry term that refers to various kinds of pain points that arise when a user engages with a web app, mobile app, or some other kind of digital product. Bad user experience (UX) design is a big source of user friction, but it’s not the whole story. That’s user friction.

User Friction 59

User Friction Analytic Tools Data Visualization Customer Experience 59

The Product HQ

MAY 10, 2024

However, product development is a multifaceted discipline that sits at the crossroads between technology, business, and user experience. If you don’t have experience, one way to start is to become part of a product development team for an AI product.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

PMLesson's Ace the PM Interview

NOVEMBER 10, 2021

STEP stands for Student Training in Engineering. As you can imagine, being one of the biggest tech companies, this engineering internship program is a favorite for many students. This program is a developmental opportunity designed for first and second-year undergraduate students with an ambition for engineering careers.

Technical Review 52

Technical Review Feedback Software Customer Experience Engineering 52

Department of Product

AUGUST 2, 2020

If I had to list the perceived importance of each of the relative disciplines from the lens of a typical stakeholder, the list would probably look a little like this: Engineering – ah, code, complex, difficult stuff. A product that has invested heavily in integrating content into the overall experience oozes quality.

Feedback Software 52

Feedback Software Strategy Onboarding KPIs User Testing 52

The Product Coalition

OCTOBER 2, 2019

Why Truly Multidisciplinary Teams Can Lead to Building Better Products Every discipline needs a seat at the table By Adam Talcott , Software Engineering Manager , YML Photo by Pascal Swier on Unsplash Imagine yourself as a software architect or tech lead, and a project manager brings you in to a new software project.

Feedback Software 60

Feedback Software Customer Experience Technical Review Software Review 60

eG Innovations

APRIL 12, 2022

Key questions that site reliability engineers (SREs) should ask in the payment gateway troubleshooting process. How to use full-stack monitoring to ensure top-notch e-commerce customer experience. Site reliability engineering (SRE) teams must have visibility on error rates and response times across all payment gateways.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

Key questions that site reliability engineers (SREs) should ask in the payment gateway troubleshooting process. How to use full-stack monitoring to ensure top-notch payment and customer experience. Site reliability engineering (SRE) teams must have visibility on error rates and response times across all payment gateways.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

Userpilot

JANUARY 27, 2021

We’re talking about a brand that’s famous for creating seamless user experiences. What about brands that prospects see for the first time? What about software solutions they have to review based only on a single web page? Is it hard to learn new software? The main source of fear wasn’t, however, the cost.

Research Software 97

Research Software Feedback Software User Testing Data Visualization 97

DISQO

MAY 18, 2016

As organizations expand the scope of how they approach innovation, product consultants and user experience consultants have emerged as powerful forces in that initiative. But impacting the organization from the outside is not without its challenges.

Consulting 40

Consulting Product Research Customer Experience Feedback Software 40

DISQO

MAY 18, 2016

As organizations expand the scope of how they approach innovation, product consultants and user experience consultants have emerged as powerful forces in that initiative. But impacting the organization from the outside is not without its challenges.

Consulting 40

Consulting Product Research Customer Experience Feedback Software 40

DISQO

MAY 18, 2016

As organizations expand the scope of how they approach innovation, product consultants and user experience consultants have emerged as powerful forces in that initiative. But impacting the organization from the outside is not without its challenges.

Consulting 40

Consulting Customer Experience Banking Travel 40

DISQO

MAY 18, 2016

Organizations are expanding the scope of how they approach innovation, and product and user experience consultants have emerged as a powerful force in that initiative. Product Manager with over a decade of experience developing digital products and services in concert with innovative business leaders, designers and software engineers.

Consulting 40

Consulting Customer Experience Banking Travel 40

Userpilot

JULY 9, 2021

mechanical engineering, marketing, economics.) Challenges of transitioning from software engineer to product manager. Cagan has managed many teams within a modern technology organization including those in product management, software development, product marketing, and user experience design. Plot summary.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Split

OCTOBER 21, 2016

As software engineers at cloud companies we have it a bit easier. We can improve or fix our products whenever we want, usually without user interaction. However, there are some lessons we can draw from the Samsung example to help us improve software delivery. #1 Delivering great hardware has always been difficult.

Analytic Tools 40

Analytic Tools Reporting Tools Software Developers Software Development 40

The Product Coalition

JUNE 8, 2018

However, as Facebook discovered, “when it comes to platforms like iOS, people expect a fast, reliable experience and our [hybrid] iOS app was falling short,” said Jonathan Dann a Software Engineer at Facebook. The rough rule of thumb is for every iOS engineer you actually need two Android engineers?—?or

Analytic Tools 60

Analytic Tools Feedback Software Reporting Tools Product Research 60

Mixpanel

AUGUST 3, 2023

You’ve got to look at your overall engagement with the assets you own, the media you own, and the overall engagement your audience is having with your brand and product that you can track,” says Kilens. Dark social impacts aside (like your brand mentions in private channels, emails, word-of-mouth, etc.),

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

You’ve got to look at your overall engagement with the assets you own, the media you own, and the overall engagement your audience is having with your brand and product that you can track,” says Kilens. Dark social impacts aside (like your brand mentions in private channels, emails, word-of-mouth, etc.),

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

You’ve got to look at your overall engagement with the assets you own, the media you own, and the overall engagement your audience is having with your brand and product that you can track,” says Kilens. Dark social impacts aside (like your brand mentions in private channels, emails, word-of-mouth, etc.),

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40