UX Planet

DECEMBER 11, 2023

The last time I personally recommended learning resources— let’s just say a few brands weren’t particularly enthusiastic I left them off the list. Where would the world be without the lasting impact of Voice Tech Global? As a student, you will also gain access to exclusive live webinars with prominent guest speakers.

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Technical Review Certifications Software Review Feedback Software 68

Userpilot

JANUARY 17, 2023

Value realization can make the difference between a customer who unsubscribes and a customer who becomes a brand advocate. It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. Create one code-free with Userpilot. Optimization.

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

Userpilot

JANUARY 30, 2023

Becoming aware of the product's existence through branding and marketing campaigns. Here are real-life product adoption examples from successful companies for each stage: Using social media ads to expand brand awareness, like Slack. Offering educational webinars showcasing the value of your product, like Userpilot.

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

Userpilot

NOVEMBER 15, 2021

UserGuiding is a no-code tool for user onboarding. To make an informed decision before you invest in the software, it's essential to understand the benefits and drawbacks of UserGuiding: Pros. You'll also be able to remove the UserGuiding branding and get full access to customer support. ." UserGuiding reviews.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Alchemer Mobile

NOVEMBER 25, 2019

In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. Welcome to today’s webinar. Getting your app up and running is only half the battle.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Userpilot

JANUARY 29, 2024

Communicate your product’s value with clear instructions and use webinars to improve customer engagement. SaaS UX design focuses on creating an intuitive, user-friendly, and efficient interface that allows users to easily accomplish their tasks and goals within the software. Why is UX design important in SaaS?

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. Face-to-face webinars can help you unlock consistent value for your customers and improve customer retention. Create a checklist code-free with Userpilot. Use notification banners to prevent involuntary churn.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

FEBRUARY 28, 2023

Organize webinars to help users adopt more advanced features. Review your product analytics, and A/B test your in-app messaging for added context. Userpilot is a no-code solution where you can track product metrics and build interactive experiences that improve adoption. Example of a product release webinar slideout.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Data Visualization 98

Gainsight

SEPTEMBER 22, 2023

Technology companies, in particular, adopted these points of differentiation to gain market share. HubSpot shot to fame due largely to its laser focus on inbound marketing. The proliferation of technology and low barriers to entry mean that anyone can start a business. Thought Leadership Think of any well-established company.

Education 52

Education User Friction Customer Experience Customer Feedback 52

Userpilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. Documentation should be contextually relevant: it depends on what your software does, what problems you’re trying to solve, and the needs of your audience.

Document 98

Document Analytic Tools Feedback Software User Testing 98

Userpilot

JUNE 30, 2023

Userpilot has hundreds of positive reviews: it’s a powerful platform available at a range of viable price entry points. Userpilot has an extremely impressive resource center offering: It’s completely no-code, meaning you don’t need to be a tech whizz to quickly build, edit and display something impressive.

Analytic Tools 98

Analytic Tools Embedded Analytics Data Visualization User Testing 98

Userpilot

APRIL 21, 2024

no technical skills). build in-app experiences that increase product adoption and retention without coding). In addition to our blog, we host regular webinars where potential and prospective users can learn how to use Userpilot to solve specific problems. Userpilot webinar thank-you page. Company details (e.g.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Userpilot

JULY 13, 2021

Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. For each user that activates, that’s one more monthly subscription, and one more person who could become a future brand advocate. Other good options include Appcues and Userguiding.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

SEPTEMBER 8, 2021

Using product tour software is a better decision. The best product tour software on the market is Userpilot. Using the same example, imagine that you're going through the different tooltips in this rather basic product tour for project management software. It’s very challenging to build a product tour from scratch.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Userpilot

MARCH 3, 2022

There are many knowledge base software solutions out there: Userpilot offers a range of impressive features which drive customer value (compared to examples like Groove or Zendesk). A customer might use a knowledge base to learn more about navigating a user interface, look into technical specifications or get help with a specific feature.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . UX studio is an established design agency helping companies worldwide design impactful digital experiences.

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Research Software Analytic Tools Feedback Software User Testing 81

Userpilot

JANUARY 15, 2024

Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. To save you time, we’ve built a no-code platform for product designers. Start by working on the types of work you’re aiming for (product UIs, brand assets, websites, etc.). It might sound exciting. What is UX design?

Research Software 103

Research Software User Testing Feedback Software UX 103

Userpilot

JULY 11, 2023

Jonathan McKay’s talk on how big tech brands offer amazing customer service. Our Youtube channel is full of webinars, expert interviews, SaaS reports, as well as guides presented by AI-generated avatars! The best videos on customer retention include: Shopify’s guide about customer retention. Keeping it real.

Customer Experience 97

Customer Experience Customer Feedback Feedback Software User Testing 97

Userpilot

APRIL 18, 2023

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. Provide product training via live webinars. So why not get a Userpilot demo to improve customer success without coding? What is a customer success strategy?

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Gainsight

JUNE 18, 2020

Today I’m speaking with Janine Snead , IBM’s Chief Digital Officer, Vice President of Customer Success IBM Cloud and Cognitive Software. As a company with a wide variety of brands and businesses, IBM looks to create consistency in that adoption motion across its business and product lines in a scalable way.

Data Visualization 52

Data Visualization Technical Review Technical Advisors Customer Experience 52

Userpilot

JULY 26, 2021

One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine. In the beginning, software was expensive and purchase decisions were made by highly technical executives. This was the CIO Era.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Intercom, Inc.

OCTOBER 21, 2021

He asked me if we carried a particular brand of pants called Dockers, and I had no idea. If you had a bad experience back then, you couldn’t go online and rave about it on social media or post a bad review. It really is all of the interactions a customer has with a brand and how they feel about those interactions.

Customer Experience 129

Customer Experience User Testing Customer Feedback Airlines 129

Userpilot

APRIL 28, 2023

Educational resources in multiple formats, like recorded webinars, interactive walkthrough replays, etc., Configuration guides: Help you provide detailed instructions on installing, setting up, or integrating the app into the users’ existing software with technical guides.

Analytic Tools 95

Analytic Tools Feedback Software Research Software Data Visualization 95

Gainsight

FEBRUARY 23, 2021

You may have recently heard about the importance of Net Dollar Retention from Nick’s blog post earlier in the month , as well as the webinar we did with Bessemer Venture Partners. The blog post and webinar were more focused on why Net Dollar Retention is so important. But how do we go about improving it?

Framework 64

Framework Feedback Software Onboarding KPIs Customer Experience 64

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question. Apptentive.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

JULY 25, 2022

These customers will be committed to the brand and not easily swayed by availability, price, or any juicy offer from competitors. Loyalty programs make brand ambassadors out of ordinary users. Customer loyalty is the measure of the emotional bond between a brand and its customer. Loyalty is beyond just the money.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Feedback 98

ProductPlan

MARCH 17, 2021

Anticipating the kind of products customers need and making sure they get them will lead to deeper brand loyalty and customer retention. For example, if you discover that most customers want to receive their purchases in the fastest possible time, you could use retail inventory management software to speed things up.

User Testing 63

User Testing Reporting Tools Data Visualization Customer Feedback 63

Userpilot

OCTOBER 15, 2021

You should keep best practices, including focusing on one CTA and design consistency and staying on brand, in mind throughout your campaign. Subject lines shouldn't be clickbaity and should be on-brand, personalized, and contextual. Focus on design consistency and stay on brand. What is a product launch email? Here we go.

Feedback Software 98

Feedback Software Research Software Product launches User Testing 98

Userpilot

SEPTEMBER 14, 2022

Product marketing is responsible for market research, product development, branding, advertising, and pricing. Product marketing is the process of bringing a product to market, which includes activities such as market research, product development, branding, advertising, and pricing. Prepare your team- align stakeholder expectations.

Product Research 98

Product Research Feedback Software Research Software Product Marketing 98

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. Ability to customize each interactive guide to fit your brand and style. Let’s get started! Dialog audience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

ProductPlan

MARCH 17, 2021

Anticipating the kind of products customers need and making sure they get them will lead to deeper brand loyalty and customer retention. For example, if you discover that most customers want to receive their purchases in the fastest possible time, you could use retail inventory management software to speed things up.

User Testing 52

User Testing Reporting Tools Data Visualization Customer Feedback 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. All you have to do is install its Javascript code in your product and enable suggestion mode from Product Mapper.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

MARCH 29, 2024

What do we learn from the best brand activation examples? Brand activation is about driving product growth by connecting emotionally with people on a personal level. In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. Do you want to encourage users to register for a webinar you’re hosting? Let’s get started! Guide creation.

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Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details.

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Data Visualization User Testing Information Product Research 75

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. The WYSIWYG editor lets you customize the look and feel of the checklist so that it aligns with your product’s branding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

JULY 8, 2019

The New Age of Product Marketing The evolution of Product Marketing is one of the newest and most important trends in software marketing today, so it’s important to understand it and know how to apply it for your career or company. This includes content marketing, performance marketing, brand marketing etc.

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Data Visualization Definition Product Marketing Reporting Tools 60