Alchemer Mobile

MAY 7, 2020

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? In order to help, we’ve taken the liberty of compiling a list of the best mobile in-app feedback tools for you. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Alchemer Mobile

MAY 18, 2022

The following data and information on Business Services apps is from our 2022 Mobile App Customer Engagement Report. Brands in Business Services had varied experiences in 2021. Below is a short summary of how Business Services apps fared in 2021. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE.

Data Visualization 264

Data Visualization Reporting Tools Feedback Software User Testing 264

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Businesses lack the connected tools needed to provide personal, in-context communications.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

The Product Coalition

NOVEMBER 23, 2023

Growing market investments indicate that digital health solutions are becoming more sophisticated and widely accepted. In today’s healthcare, digital technology is becoming increasingly vital. The multifaceted service platform is the solution to the industry’s key challenges.

Research Software 107

Research Software Analytic Tools Reporting Tools Data Visualization 107

TechEmpower - Product Management

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Gainsight

AUGUST 4, 2022

In the decade since Gainsight created the customer success (CS) category, the industry has matured from a reactionary stance, answering post-sales and services needs, into a proactive and sophisticated revenue-generating machine. . Gartner is a company that delivers actionable, objective insight to executives and their teams.

Reporting Tools 105

Reporting Tools Analytic Tools Research Software Data Visualization 105

The Product Coalition

JANUARY 26, 2022

The companies that are surviving in this industry have to get large. Reading this article, you will learn how Chris Bomgaars, a CEO and Founder of EveryPig, found his solution to tackle this industrial problem. Chris’s life seemed to be like an adventure: “After graduation, I was hired by a company based out of New Orleans.

Reporting Tools 118

Reporting Tools Feedback Software Data Visualization Engineering 118

The Product Coalition

APRIL 11, 2022

According to Gartner , 85% of machine learning solutions fail because they use raw data. To solve these problems and reduce deployment time, DevOps development companies involve MLOps specialists in their projects. In this article, we will tell you what MLOps is and why businesses need to implement machine learning solutions.

Artificial Inteligence 153

Artificial Inteligence Reporting Tools Analytic Tools Feedback Software 153

The Product Coalition

FEBRUARY 19, 2023

Let’s learn about how you can use friction to help consumers recognize what’s important and increase their trust in your product or service. This approach assumes that the easier it is for users to complete a task or achieve a goal, the more likely they are to return to the product or service in the future.

Reporting Tools 130

Reporting Tools Customer Experience Healthcare Entertainment 130

Alchemer Mobile

JANUARY 30, 2020

In Gartner’s November 2019 “ Accelerate Buying Decisions ” article, analysts make an important distinction: “Technology buying is typically an act of change.” No matter your business, change and investment in new Voice of the Customer (VoC) technology can be scary. Over 150 S&P companies cited NPS in 2018 earnings calls.

Reporting Tools 173

Reporting Tools Technology Data Visualization Customer Experience 173

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software. Choose communication channels, reporting plans, etc.

Feedback Software 135

Feedback Software Reporting Tools Software Developers Software Development 135

The Product Coalition

DECEMBER 8, 2021

Voice search technology is disrupting markets, for example, people use a smart speaker to search for information on the internet. Voice search in the hospitality technology industry has developed with many innovations. These voice search technologies can improve customer experiences and business operations. What is voice search?

Reporting Tools 146

Reporting Tools Data Visualization Research Software Travel 146

The Product Coalition

DECEMBER 26, 2023

The healthcare software development industry is no stranger to computer vision applications. CT scans, MRIs, and X-rays all use computer vision technologies to some level. Doctors have employed software for years to analyze imaging data, diagnose patients, and recommend therapies. and Alphabet.

Healthcare 110

Healthcare Research Software Analytic Tools Reporting Tools 110

The Product Coalition

JULY 21, 2022

Let’s discover the evolution of e-commerce technology. Even businesses that never sell products through technology have faced the dilemma of either selling an online or closing business. The advent of advanced e-commerce technologies has transformed the e-commerce industry and built a strong foundation for online retailers.

Reporting Tools 146

Reporting Tools Artificial Inteligence Data Visualization Wireless 146

The Product Coalition

MARCH 11, 2024

Here are some other companies that masterfully nudge users toward premium subscriptions: Spotify: The free tier bombards users with ads after every few songs, disrupting the listening experience. Companies can leverage gamification alongside nudges to further incentivize premium upgrades.

Research Software 104

Research Software Reporting Tools Artificial Inteligence Customer Experience 104

Userpilot

APRIL 29, 2024

A market segmentation survey is a market research tool. Userpilot is a product growth platform with advanced segmentation features. By asking targeted questions, businesses can identify who their customers are, what they need, and how they interact with products or services. Book the demo to find out more!

Analytic Tools 104

Analytic Tools Research Software Feedback Software Product Research 104

TechEmpower - Product Management

JULY 24, 2023

Can you provide specific examples of different types of customers, what they need, and what the system will do for them? What are some sites or companies in the same space? Do you have a custom algorithm or other technology? What’s the state of those systems? What functionality would make your company launch-ready?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

The Product Coalition

SEPTEMBER 21, 2019

According to a recent report from Coresight , there have been 6,986 store closures so far this year. One of the main reasons so many retail companies are in a death spiral is because they’ve been slow to adopt new technologies. What happens when retail companies fail to innovate? To put it simply, innovate or die.

Reporting Tools 61

Reporting Tools Technology Embedded Analytics Artificial Inteligence 61

Intercom, Inc.

MAY 25, 2022

This ambition is reflected in the way we design and build the infrastructure that supports the Intercom platform. At Intercom, we aim to run less software. We exclusively build on top of a very small set of core technologies. Our tooling allows for high availability. Our tooling allows for high availability.

Reporting Tools 252

Reporting Tools Customer Experience Data Visualization Software Review 252

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever.

Reporting Tools 127

Reporting Tools Software Developers Software Development Feedback Software 127

The Product Coalition

JUNE 17, 2020

We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day. To serve content, Content Management System (CMS) is on the rise. You don’t need to be a CMS PRO?—?leave

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

Intercom, Inc.

SEPTEMBER 22, 2022

That’s why we are so proud to announce we have been named a “Strong Performer” in The Forrester New Wave™: Conversation Automation Solutions Q3 2022. We believe this recognition underscores the value we bring to our current customers, and highlights how this space promises significant growth for companies. What is Forrester New Wave?

Reporting Tools 104

Reporting Tools Naming Artificial Inteligence Differentiation 104

Intercom, Inc.

MARCH 28, 2022

These three trends – ongoing digital transformation, rising consumer expectations, and the blurring of responsibilities between teams – all reveal one huge, undeniable truth: customer experience is now a top-line concern for all companies. But this is where many companies are struggling. This trend shows no signs of slowing down.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

The Product Coalition

JANUARY 3, 2020

With IoT security gateways and data analytics services, IoT service providers help to deliver differentiated services that boost the efficiency of the organization by reducing the overall cost. Contus Contus, a leading Software as a Product company provides Digital Engineering services for global Enterprises.

Data Visualization 78

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 78

Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Strategy first, technology second. Customer support is more business-critical than ever.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

The Product Coalition

OCTOBER 6, 2023

But what if the technology that hinders our communication at times could actually enhance it? Uses for Emotion AI Technology Mental health treatment According to a report from the National Institute of Mental Health, more than one in five citizens in the United States suffer from a mental illness.

Research Software 130

Research Software Reporting Tools Data Visualization Automotive 130

Gainsight

AUGUST 29, 2023

Customer Success (CS) has become a mission-critical discipline in SaaS and beyond, with 97% of the companies we surveyed this year reporting that they have a Customer Success function. In other words, if you’re reading this, chances are you use a Customer Success management platform. But do you have the right one?

Reporting Tools 52

Reporting Tools Data Visualization User Friction User Testing 52

Usersnap

SEPTEMBER 1, 2022

One of the best ways to drive better customer experience than using sentiment analysis tools. Below, we describe what an online sentiment analysis tool is and how businesses can benefit from using them. Tools like this can also help if you struggle to find how to respond to positive reviews effectively.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Mixpanel

JANUARY 17, 2024

Our 2024 Benchmarks Report explores what average and best-in-class digital product growth looks like in your industry. Get the report now. This is why we decided to cover more ground for product builders in our 2024 Benchmarks Report. Check out the report now to begin charting your course. Try it for free.

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Customer Feedback 59

The Product Coalition

APRIL 7, 2021

How to Support Women in Technology?—?And especially in technology?—?is As a woman in the technology industry for 15+ years who has been through this twice, I know how it feels not to have support from your company. How can more companies take part in this initiative? is staggering. After maternity leave?—?typically

Reporting Tools 78

Reporting Tools Technology Embedded Analytics Leadership 78