Andrew Chen

NOVEMBER 15, 2021

Conference room screens hosted videoconferences with colleagues from faraway offices in Jakarta, San Paulo, and Dubai – sometimes simultaneously! To many, it was a big mystery – the War Room didn’t share the normal naming convention of city names where Uber operated. That’s because it wasn’t a normal meeting room.

Books 63

Books Research Software Reporting Tools Technical Review 63

The Product Coalition

JANUARY 3, 2020

Creating a Product Discovery Track: A Practical Guide In the last decade we have evolved a lot in terms of agile development, Agility has become its own concept and we have lots of books and conferences for this subject. when software engineers get their hands dirty? when software engineers get their hands dirty?—?but

Product Research 78

Product Research Research Software User Testing Technical Review 78

Business of Software Conference

FEBRUARY 27, 2020

Whitney O’Banner (Software Engineering Manager, Medium) – Bottoms Up With OKRs from Business of Software Conference. My name is Whitney. But I’m an engineering manager there. The year 1999 and a guy named John borrowed from a guy named Andy this goal setting methodology called OKRs.

Feedback Software 64

Feedback Software Data Visualization Software Review Engineering 64

Intercom, Inc.

APRIL 22, 2019

There were 68 different systems that they were using, from notepads to wikis to Google Drive folders to a SharePoint site, to you name it. It is very different than traditional software engineering. ” Then they aggregated how many distinct answers they got across those 600 sales reps. It is very hard to do.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Intercom, Inc.

OCTOBER 13, 2020

Late last year, I spoke at the Predict Conference on how we built Resolution Bot, our intelligent support chatbot that can instantly resolve common questions. New software engineers quickly learn that a lot of complexity arises from error handling. We can’t assume the ML will always perfectly do what we want. Key takeaways.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Business of Software Conference

JANUARY 6, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Rick Nucci (Founder/CEO, Guru) – AI, Hype, And The Future Of Humanity from Business of Software Conference. My name’s Rick. All right so as I mentioned my name is Rick.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Here’s why. Just learning in-depth for all of us.

Product Research 237

Product Research User Testing ChatGPT Research Software 237

Business of Software Conference

MARCH 11, 2020

Originally software engineer, long time ago no one on my team believes that anymore that I ever coded and then have started five companies and Drift is the fifth. DC : Yeah an engineer, software engineer and then yes. So we had this are we have a conference called Hypergrowth. ML : Describe David Cancel.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

JUNE 20, 2019

Tendayi Viki (Founder, Benneli Jacobs) – Clever Ideas Are Not Enough For Innovation from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? My name is Tendayi. Upcoming Events. Tendayi Viki: OK. I’ll hold it.

Research Software 45

Research Software Startups Customer Experience Data Visualization 45

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. Other names and phrases for unshipping: killing, reverting, deprecating, sunsetting, rolling back, removing, winding down, retiring, and obsolescence. The ‘Is it still valuable?’

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Business of Software Conference

MAY 21, 2020

They also use precise variable naming. You will not see names like I or J or thing 2 or temp. And the second reason is the concentration of software development and software engineering in South Asia. They will be really really specific and only if the code is clean, do we then actually open their CV. is only 5%.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Userzoom

AUGUST 6, 2019

So, my name is Katja. I graduated a few years ago with a Bachelor in Software Engineering from the University of Glasgow, and now, I am about to finish my Master’s degree in Human-Computer Interaction. As our name says, we are Team Swarm and we market us as Team Swarm to really serve all the different areas.

User Testing 101

User Testing Product Research Presentation Research Software 101