The Product Coalition

SEPTEMBER 7, 2023

That perplexing issue a user has. While it is true your user needs to be center stage, they are on a stage with other actors, with influencers, with action going on around them and a story unfolding. This approach increased user adoption and ensured compliance with local regulations, thereby reducing the risk of legal complications.

User Testing 100

User Testing Development Product Research Feedback Software 100

ProductPlan

JULY 24, 2020

We spend lots of time thinking about the best way to deliver our product roadmaps , give presentations, run effective meetings, and create stakeholder alignment. And there may be no more valuable type of email than a customer interview email that solicits customer feedback. Tell them what you want.

Customer Feedback 77

Customer Feedback User Testing Customer Experience Product Research 77

ProductPlan

JUNE 11, 2019

An outcome-based roadmap sounds like a good idea. Instead of a long list of context-free features and enhancements the roadmap is constructed to accomplish specific goals critical to the success of the business. The Problem With Outcome-Based Roadmaps. In reality, they end up with outcomes that fall short of expectations.

Roadmap 79

Roadmap Weak Development Team User Testing Product Research 79

Alchemer Mobile

AUGUST 20, 2019

Customers are uninstalling the app right and left. We can’t promise customers will love every update or change you make to your app, but we know these strategies will help you understand what your customers actually want, intercept negative feedback before it’s public, and capitalize on the people who do like the changes.

Feedback Software 87

Feedback Software Product Research User Testing Customer Feedback 87

Bain Public

JULY 12, 2021

It's a bottom-up process; you attempt to solve a problem with the team, get a signal early and use it to construct the bigger picture. UX costs: This is for testing to see if users respond positively to machine learning (i.e. Feedback loops allow you to monitor prediction accuracy, etc.

Artificial Inteligence 52

Artificial Inteligence Data Visualization Feedback Software Product Research 52

Gainsight

SEPTEMBER 1, 2021

Product growth is a SaaS strategy where you use your product to attract more users, drive higher engagement, and retain more customers. Within those frameworks, the main tactic was to reach out to as many new users as possible and attempt to snag one-off sales. What’s causing this move towards user experience and product growth?

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

Userpilot

DECEMBER 11, 2019

Feedback collection (Typeform, Feedier). User testing (UserTesting, Userfeel). Feedback management (Canny, Airfocus, ProdPad). Roadmapping (Productplan, Casual, Roadmunk). You can customize your onboarding flows, analyze user behavior, and use in-app messaging to drive engagement.

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. What new data points and metrics do we introduce with these portfolios, and to the industry, that is useful, interesting, and easy to understand for customers?

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

The Product Coalition

MARCH 1, 2022

We’ve all heard the term “ customer-centric ” in the context of running a successful business, but what does it really mean? From one perspective, it’s about creating value for customers, delivering an effective product at a good price. This is where customer feedback for sales comes into play. No ifs, no buts.

Feedback Software 132

Feedback Software Customer Feedback User Testing Data Visualization 132

Izenda

JUNE 17, 2019

The new world order of communications has fundamentally changed the way organizations and users interact. User-testing. It is hard to determine which products will be “user-friendly” until you get to that point in development. Even products with strong internal support can get to the user-testing stage and fail miserably.

Product Research 64

Product Research Product Management Product Manager Feedback Software 64

UX Planet

FEBRUARY 2, 2024

In simple terms, prototyping helps validate the feasibility of the product or concept by matching it with user expectations and needs. Handing over the prototype of the product or application to its actual users truly reveals how they want to use the product. What happens within the process of prototyping? What is a Prototype?

Healthcare 65

Healthcare User Testing Feedback Software Product Research 65

Usersnap

JANUARY 18, 2024

Why do the most successful product managers always seem to pay attention to the power of a well-constructed NPS survey ? These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. It enables precise, actionable insights for enhancing business performance.

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Alchemer Mobile

AUGUST 27, 2020

Customer behaviors and preferences are shifting daily – as are their emotions. For many mobile product managers, their biggest goal is to create a realistic product roadmap and hit key milestones on time. Learning how to pivot quickly and adjust roadmaps is one of the most important skills a mobile PM can have.

User Testing 246

User Testing Product Research Feedback Software Data Visualization 246

Intercom, Inc.

JANUARY 20, 2022

And sure enough, the feedback was that things were starting to slow down. If you’re short on time, here are a few quick takeaways: A company’s differentiator, or the reason their customers choose them over others, only lasts as long as their ability to improve faster than others can copy. Being open to feedback.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Usersnap

NOVEMBER 4, 2021

The product manager’s role is about the business’s vision for the product, primarily on the market and customer feedback. need a customer feedback workflow in place? The product owner needs to understand the needs of the customers and communicate these requirements to their team. Do You Need Both?

Product Research 52

Product Research User Testing Feedback Software Weak Development Team 52

Roadmunk

AUGUST 24, 2017

Tight and continuous feedback loops with real customers is common in great products. Yeah, we all know feedback will forever be critical to product orgs, but how feedback is ‘looped’ to product teams is just as integral. So how do you transfer feedback to your product team in a “tight and continuous” manner?

Product Research 87

Product Research Feedback Loop User Testing Customer Feedback 87

DISQO

MAY 24, 2017

If the words ‘obvious’ and ‘intuitive’ come up a lot when prioritizing your roadmap, then you might be in this camp. Renowned entrepreneur and corporate innovation expert, Steve Blank, made a vivid comparison in the Harvard Business Review: Business plans rarely survive first contact with customers. User testing shouldn’t need a PhD.

Product Research 40

Product Research User Testing Customer Experience Customer Feedback 40

DISQO

MAY 24, 2017

If the words ‘obvious’ and ‘intuitive’ come up a lot when prioritizing your roadmap, then you might be in this camp. Renowned entrepreneur and corporate innovation expert, Steve Blank, made a vivid comparison in the Harvard Business Review: Business plans rarely survive first contact with customers. User testing shouldn’t need a PhD.

Product Research 40

Product Research User Testing Customer Experience Customer Feedback 40