Ronke PM

MAY 8, 2024

We need product leaders who will lead through uncertainties with a calm, steady hand, leaders who recognize that while there is no perfect solution to the challenges they face daily, they are filled with aspirations, ideas, and ideals without preeminence. These leaders recognize that the people they work with should come first.

Leadership 104

Leadership Reporting Tools Product Management Product Manager 104

Gainsight

MAY 13, 2021

According to the newly published “2021 Market Guide for Customer Success Management Platforms,” Gartner has seen a “steady growth” over the past five years in the number of inquiries they’ve received on the topic. Consequently, gaps exist when employing existing sales or service technology solutions in an effort to properly address CSM needs.”

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Software engineers have the option to stick to software development at higher and higher levels. Different software engineers work on different kinds of technical projects. This, too, can influence the potential career trajectory of a software engineer.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Mironov Consulting

MAY 2, 2019

When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. To meet customer expectations for consumer-like software usability. To share data with partners.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

The Product Coalition

MARCH 23, 2022

A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. From a Product Management and Strategy viewpoint, I believe internalizing this fear of failure drives some of the best outcomes for the organization and its customers.

Framework 118

Framework Reporting Tools Technical Review Systems Review 118

Brian Balfour

AUGUST 9, 2023

You want to facilitate transparent, direct, and constructive conversations. The CEO Report to The Board. Here are real examples from both Dave and I: Breakdown Of The CEO Report Shape The Conversation The purpose of the CEO Report is to use it as a tool to shape the board meeting conversation. Never bury the lead.

Reporting Tools 52

Reporting Tools Feedback Software User Testing Construction 52

freshtrax

MAY 21, 2024

One area where the impact of AI technology is noticeable is in what we call “crowdsourcing businesses.” According to some institutional investors I know, sales in some categories of major crowdsourcing services, such as illustration, have significantly declined. However, the disruptive impact has yet to be felt. Mr. Tsuchiya: Exactly.

Crowdsource 64

Crowdsource Customer Feedback Reporting Tools ChatGPT 64

PMLesson's Ace the PM Interview

MAY 14, 2021

Becoming an engineering manager is the first step into the big world of management for many software engineers. That is why we wrote this article to give you an overview of the transition from software engineer to engineering manager. After that, you can construct a plan to help you transition. So let's get to it!

Software Engineering 92

Software Engineering Engineering Reporting Tools Feedback Software 92

The Product Coalition

APRIL 3, 2019

This is Part 3/18 in the series “How to Build an Innovative New Product or Company” on the topic of over-investing in the “4 Steps to Develop a Strategy” I was introduced to a medical device company recently. They have a technology that, to the founders, is self-evident as a game changer. But they don’t yet have a strategy.

Analytic Tools 60

Analytic Tools Strategy Reporting Tools Data Visualization 60

UX Studio: Product Management

JUNE 23, 2020

Zignaly is a cryptocurrency trading platform that helps investors make the right trades by either copying other traders (copy-trading) or receiving trade suggestions based on technical and fundamental analysis (signals). In design thinking, we always focus on understanding our users and defining the problem before thinking about solutions.

Research Software 66

Research Software Feedback Software Reporting Tools User Testing 66

The Product Coalition

MARCH 5, 2024

Technology development is wrought with inefficiencies, blockers, and hiccups. There are a couple of strategies to set up the tactical pieces of delivery that hedge against real-world disruptions by better equipping teams executing the plan: Make a quality agreement up front on any new engagement. Clarity is key.

Agile 105

Agile Data Visualization Research Software Reporting Tools 105

Intercom, Inc.

AUGUST 27, 2020

From the new services that legacy businesses are bringing to market to the metrics being used to fight churn, everything must be designed around the customer. years, the subscription economy has grown more than 350% , according to a report from the company – and its author Carl Gold, Zuora’s Chief Data Scientist, gets to see it all unfold.

Data Visualization 211

Data Visualization Reporting Tools Research Software Customer Feedback 211

Gainsight

JULY 5, 2022

This is one of the reasons why we constructed “Gainsight’s Guide to Building a World-Class Customer Success Operations Organization.”. Problem solver with the ability to break complex issues down into manageable components and solutions. Familiar with customer segmentation strategy and actions across those segments .

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59

UX Studio

MAY 30, 2023

Unless your company is bringing great innovation to the market, there are likely to be multiple competitors offering similar products or services. Mobile payment systems are a good example of this. How can we make users feel safe regarding products and services? Trust is a crucial factor for a business to grow.

UX 97

UX Reporting Tools Research Software Data Visualization 97

Department of Product

OCTOBER 26, 2023

Discord is expanding its new monetization strategy, making its app hub available to users in Europe and the UK. The open API approach taken by Discord’s product team is in stark contrast to the monetization strategies deployed at Reddit and X but a 30% cut is still a hefty commission.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Product Innovation Educators

AUGUST 22, 2022

Insights on product strategy and customer research for product managers. The CEO joining us is Matt Young, CEO of UserVoice, the first product feedback and research tool for software companies. I need product VPs to develop a product strategy and measure its effectiveness. We do it often in actionable ways.

Research Software 93

Research Software Feedback Software Reporting Tools User Testing 93

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Web development strategies for successful redesigns. You can also take advantage of Google’s free website health check to get a more in-depth report on your site’s health, broken links, and more. UX Audit report measures "issue impact" and "recommendation effort." Assess your current website. Why redesign?

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

Product Talk

FEBRUARY 12, 2020

Teresa was impressed by how Lisa took the big, hairy product idea of orchestration (more on that in a moment) and turned it into a tamable, iterative product strategy. We then jammed those models into our platform so that customers could access the outputs in many ways.” Widening the Scope from Solutions to Opportunities.

Product Research 176

Product Research Data Visualization User Testing Research Software 176

Userpilot

DECEMBER 11, 2023

Userpilot can help you identify mental models with analytics reports or user feedback, align them using no-code flows, and proactively keep customers in the loop through announcements or resource centers. In short, maximize cross-platform icon consistency to ensure that your system works in line with user expectations.

Data Visualization 95

Data Visualization Feedback Software Analytic Tools User Testing 95

Userpilot

MARCH 10, 2024

Feature and event reports help you dive deep into the performance of individual features and custom events. Then, choose a relevant report for the analysis from options such as funnel analysis, and path analysis. Next, get qualitative user data through surveys to back your reports up and uncover missing information.

Data Visualization 83

Data Visualization User Testing Customer Feedback Customer Experience 83

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Productboard founder and CEO Hubert Palan on mastering product strategy. Far too many businesses rely on early-on hunches to inform their product strategies. Later’s Farhan Virji on adapting B2C support strategies for B2B teams.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Ronke PM

FEBRUARY 13, 2024

In order to build products and solutions that serve diverse communities successfully, we need leaders, product managers, and cross-functional team members to represent them. We are placed in a defining moment where we can employ intellectual bravery and fortitude to build products, solutions, and services that can improve people’s lives.

Reporting Tools 52

Reporting Tools Customer Experience Leadership Research Software 52

Gainsight

SEPTEMBER 8, 2020

A division of VTS , IntelliShift helps organizations leverage the power of IoT telematics through modular solutions designed for connected vehicle and asset management operations. . Back then, the account management team was charged with supporting customers despite not having a solid CS infrastructure or strategy. Engagement.

Feedback Software 52

Feedback Software Reporting Tools Data Visualization Customer Experience 52

Mixpanel

MARCH 30, 2020

With that experience, she is now investing in startups as a managing partner at Mighty Capital; has founded Products That Count, the most influential global network of product managers in the world; and is a board member at Opera, the browser software company. You can find SC Moatti on Twitter , LinkedIn , and her personal website.

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools User Testing 116

Gainsight

OCTOBER 19, 2023

Digital strategies are paving the way forward. The Responsibilities of CS Hold Steady As in previous reports, CS continues to have the same primary responsibilities: customer retention, customer outcomes, product adoption, and expansion. Dig into the report to learn more. So what did we learn? Learn More Want the full scoop?

User Testing 52

User Testing Research Software Reporting Tools Product Research 52

Gainsight

OCTOBER 1, 2021

And where are the strategies, metrics, and oversight to know that they performed accurately? Then, they decide how to implement those strategies into existence, including determining who will be accountable for accomplishing those strategies. There were even some hired as administrators of the new CS or CRM platform.

Reporting Tools 52

Reporting Tools Technical Advisors User Testing Construction 52

Dear Strategy

MAY 26, 2020

On this episode of Dear Strategy, we answer the following question…. Dear Strategy: “What are the key elements to have in a successful strategy for a non-core product? Now, for all of these scenarios, the key elements to include in your strategy are the exact same things that I continually refer to in this blog.

Strategy 52

Strategy Branding Construction User Testing 52

Roman Pichler

MARCH 11, 2020

Unlike a line manager, you usually don’t manage the development team and stakeholders as the person in charge of the product, and the individuals don’t report to you. The stakeholders come from different business units, for example, marketing, sales, support, and service for a commercial product. No Transactional Power.

Leadership 248

Leadership Product Research Customer Experience Agile 248

Roman Pichler

MARCH 11, 2020

Unlike a line manager, you usually don’t manage the development team and stakeholders as the person in charge of the product, and the individuals don’t report to you. The stakeholders come from different business units, for example, marketing, sales, support, and service for a commercial product. No Transactional Power.

Leadership 248

Leadership Product Research Customer Experience Agile 248

Sachin Rekhi

FEBRUARY 1, 2016

One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. Shift your individual focus from design and execution to vision and strategy. a product leader.

Systems Review 131

Systems Review Feedback Software Weak Development Team Technical Review 131

Userpilot

APRIL 29, 2024

It encompasses programming languages, frameworks, databases, product analytics tools, etc. In this guide, we’ll explore the definition, components, and essential building tips for constructing a robust tech stack! TL;DR A tech stack refers to the collection of technologies utilized in developing an application.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Definition 52

Userpilot

NOVEMBER 29, 2023

Performance reporting is essential for product and project managers to make data-driven decisions. In this article, we explore: What performance reporting is Why it is important What to include in a performance report How to create performance reports The best analytics tools for performance reporting Let’s get right to it!

Data Visualization 91

Data Visualization Reporting Tools Analytic Tools Feedback Software 91

The Product Coalition

MARCH 8, 2020

Of course, a large part of leadership is about designing good domain strategy & operating models etc, but this article focuses on the more emotive, people elements. Human emotions are often referred to as ‘open-loop systems’?—?simply Delegate & challenge constructively. I thought I’d share the learnings I’ve distilled.

Leadership 78

Leadership Weak Development Team Reporting Tools Feedback Software 78

The Product Guy

JUNE 25, 2018

This article highlights a few ways to increase clarity and provide better role definition between a manager and a direct report as it pertains to daily situations involving escalations, blockers, and air cover. Given the split responsibility between manager and direct report, alignment and effective communication in these situations is key.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

Lenny Rachitsky

DECEMBER 10, 2023

Brought to you by Jira Product Discovery —Atlassian’s new prioritization and roadmapping tool built for product teams — Kim Scott is the author of Radical Candor , currently the #1 most recommended book on this podcast. The book has sold over 1 million copies and has been translated into 23 languages.

Feedback Software 55

Feedback Software Construction Reporting Tools Product Research 55

Gainsight

OCTOBER 7, 2022

Working together, these two disciplines can create powerful strategies to increase Net Revenue Retention (NRR) and Customer Lifetime Value (CLV). These strategies rely on complementary efforts that achieve results that are more than the sum of their parts. Putting it all together in a PQL strategy. The art and science of CLV.

Data Visualization 52

Data Visualization CTO Coach Onboarding KPIs Analytic Tools 52

Mind the Product

SEPTEMBER 20, 2018

I remember, for example, a sales team telling me repeatedly about the new module they were being asked for, but it didn’t fit with our strategy so we didn’t plan to deliver it. In the end, the sales team sold it anyway and I was forced into changing the roadmap as a result, putting our strategy at risk.

User Testing 149

User Testing Customer Feedback Customer Experience Product Research 149