Product Talk

JUNE 21, 2023

This is what inspired Teresa to write the Continuous Discovery Habits book and shift Product Talk to a course-first business. I then decided to pursue a Master’s of Education, which was focused on building online learning and technology. Another win was when I moved from Pearson to Thinkful.

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Product Research User Testing Research Software Customer Experience 181

NextBigWhat

AUGUST 2, 2019

We launched the first cohort of the product management course last year, did a bunch of experiments on the content, format and the process – ranging from offline-only course, online-only, recorded to live sessions and we are now happy to have found the high impacting format + content + process. . Get Brochure.

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User Testing Branding Feedback Software Customer Experience 94

UX Studio: Product Management

DECEMBER 14, 2018

We aim to help you find the best UX course online to start off or improve your knowledge as a UX-er. You might prove me wrong, but I think we always have that curiosity and a passion for lifelong learning. . I like to think of our blog readers as our kin: You also wake up every day keen to learn something new.

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Research Software UX Feedback Software User Testing 73

The Product Coalition

JULY 10, 2019

In this article, we, at Knowledge Officer , have saved you research time and effort and prepared for you a list of the most beneficial courses that present great content that can help you start your journey towards becoming a successful PM. Then, you can preview the best courses listed below to learn product management in more depth.

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Research Software Feedback Software User Testing Customer Experience 60

UX Planet

MARCH 23, 2024

Simplicity Keep the design simple. Understanding how people think and behave can help you craft experiences that guide users toward desired actions. Consistent vs. inconsistent page design. Efficiency of use Design effective information architecture for your product. Affordances in product design. Image by Maze.

Customer Experience 81

Customer Experience User Testing UX User Experience 81

Userpilot

DECEMBER 6, 2023

In the dynamic world of digital design, the roles of the web designer vs UX designer stand out as pivotal contributors to the online landscape. This article explores the roles and responsibilities of the web designer and the UX designer. What is web design?

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UX Planet

MARCH 29, 2024

UX research is the foundation of successful design and development. Good research is about asking better questions, and thinking critically about the answers. It’s something every product designer should do, and which everyone can learn. Mental Models gives you the tools to help you grasp, and design for, those reasons.

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User Testing Product Research Books Research Software 87

UX Planet

FEBRUARY 25, 2024

In UI/UX design, empathy is a foundational skill. It’s the first stage of the design thinking process, one of the most popular design methodologies in the world, marking an important step in the iterative journey of problem-solving and innovation. Photo by David Travis on Unsplash What exactly is empathy?

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Product Talk

JANUARY 19, 2022

Some were the result of me continuing to be intentional about designing a business that I want to run for the rest of my life. In 2017, I launched my first online course, Continuous Interviewing. Online Courses Unlock Scale. Here’s one review from a Continuous Interviewing course participant.

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Product Research Workshop Weak Development Team Books 197

Product Management Unpacked

SEPTEMBER 24, 2021

Then I would look up a lot of things online to find some frameworks to use.”. “I Solving problems with MBAs, design thinking, and innovation. Fast forward to Carnegie Mellon’s MSPM program, which Rao said provides a welcome combination of business education, product design frameworks, and technical development.

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UX Planet

FEBRUARY 22, 2024

5-step process The Jobs to Be Done (JTBD) is a powerful tool in product design that helps teams focus on understanding the needs and objectives of their customers rather than just the product itself. Here’s how to use the JTBD framework in product design: [link] 1. Think beyond current market offerings. Jobs to be done template.

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Product Research User Testing User Friction Customer Feedback 89

UX Planet

JANUARY 24, 2024

You meet people who think differently, eat weird food (sometimes too weird), and see things that make you go “Wow!” Online courses, workshops, and books. Now, you’re probably thinking, “How on earth does he invest 100% of his income?” Of course, I have been very lucky to live this lifestyle, but it’s also a choice.

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Travel Workshop UX Books 74

Product Talk

JANUARY 24, 2024

There are a few factors that might influence your decision to go with one type of tool over the other, including where you think your potential users are likely to hang out online, how clearly you’ve defined your problem, and whether you’re willing to invest some money into the recruitment process.

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Research Software Feedback Software User Testing Customer Experience 209

Userpilot

MARCH 29, 2024

Digital marketing : Target potential customers online by attracting them to your online marketplace or website. HubSpot implements certification programs to drive brand activation Similar to the above, HubSpot offers free educational courses for inbound marketing training.

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UX Planet

FEBRUARY 11, 2024

Photo by LUM3N on Unsplash Personalization in user experience is a very productive concept which all designers and builders should take note of. The goal of every user experience designer is to ensure that people have a great time while using their products. Of course, you’d want to stick around.

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Product Management University

APRIL 10, 2023

Nevertheless, it’s always fun to think, dream and speculate about what AI and product management might or might not look like when it’s all grown up. In layman’s terms, artificial intelligence is the ability for machines to think and act like humans. Think about your company’s strategic goals, objectives, financial targets, etc.

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The Accidental Product Manager

FEBRUARY 5, 2024

Older Customers Product managers know that older customers have long complained that products designed for them are clunky and unattractive. The boomer generation is the first to be able to wield its considerable spending power to reject bad designs. However, now, they’re a part of most good design courses.

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User Testing Customer Experience Product Management Product Manager 104

Gainsight

MARCH 4, 2024

As a training or operations professional, you’ve probably faced plenty of questions regarding ROI (return on investment) from colleagues when evaluating an online learning initiative. For online training programs, data plays a critical role from beginning to end. Data is the objective pillar that drives every successful business.

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UX Planet

FEBRUARY 26, 2024

Examining the ethical, psychological, and practical concerns surrounding design challenges, and advocating for a more inclusive, human centered and effective approach to evaluating designers. Objective and/or Scientific Foundations of Designers Complaints 5. What designers wants? Background context 2. Methodology 3.

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The Secret PM Handbook

APRIL 19, 2017

I’ve started working on an online course on “writing for product managers.” You can think of this post as a teaser for the writing course itself. Subscribe to my mailing list to be sure to find out when the course becomes live. And if you have an interest in the course, leave a comment. CC BY-SA 2.0

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Product Talk

JANUARY 8, 2020

Over the course of the year, I reread that post at least a dozen times to help me stay focused on my priorities. I know that I do my best work when I focus on reading, writing, teaching, curriculum design, and community. Writing helps me to formulate my thoughts and evolve what I think. Reading inspires me and helps me recharge.

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Product Research Workshop Books Events 139

Intercom, Inc.

NOVEMBER 5, 2020

On the podcast, Dee Reddy talks to writer Deborah Fallows about seeing the retail landscape of small-town America from the sky; Director of City Design at the City of Melbourne Prof Rob Adams about urban regeneration for the retail space and the 20-minute city; and Intercom’s SVP of Product Paul Adams about the development and future of ecommerce.

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User Testing Reporting Tools Customer Experience Travel 206

Mixpanel

FEBRUARY 27, 2023

Read on for more details on how we designed a purchasing experience that everyone wants and deserves. Fair, transparent pricing—no more negotiating The prices and details for all of our plans up to 1B events per month—which accommodate over 98% of our customers today—are the same for everyone, and they’re all published online.

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Analytic Tools Customer Experience User Friction Events 111

Intercom, Inc.

MAY 27, 2019

The design industry speaks English. The articles we read, the tools we use, the conferences we attend: we all speak the same language when it comes to design. I’ve experienced this myself in the past year as I’ve relocated to Dublin for my role as a product designer at Intercom. Real learning begins with your first day at work.

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The Product Coalition

APRIL 28, 2023

It is designed to communicate and interact with humans similarly to how we communicate with each other.” Think about all the content you have in your organization or online that consist of customers feedback).

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Userpilot

JUNE 8, 2022

Being up to date with customer feedback is more important than ever as it gives you direct insights into what people think and feel, without you pushing them to say it. Designers have to keep a careful eye on how their products are being used in the wild. Of course, brand monitoring is not the only way to collect feedback.

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Product Talk

NOVEMBER 16, 2022

Explaining why Product Talk has become a course-first business, Teresa wrote, “It’s a much more human way to teach and learn.” My degree is actually in theater, and specifically sound design. I still do sound design and build interactive sound sculptures as well as more extended immersive art experiences.

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Feedback Software Reporting Tools Product Research User Testing 130

Userpilot

OCTOBER 20, 2022

Think of your welcome screen as an in-app welcome email. The first is the survey on the welcome screen designed to understand the user and their goals. The second comes at the end of the onboarding flow, designed to ascertain the user's rating of their experience so far. Are there any areas they think require improvements?

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The Product Coalition

DECEMBER 29, 2020

The new methodologies were designed to allow for better time management, and allow for more creativity. Y2K is expected to bring the new online world crashing to a halt (spoiler alert: it didn’t!) Of course, the end of the decade brought…2020. For Product Management, everything moved online in many parts of the world.

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Reporting Tools Product Management Product Manager User Testing 178

Mind the Product

MARCH 26, 2020

You like to be aware of what the customers think, and even to be involved in conversations with them in order to get direct feedback. That meant that I was already used to analyzing requirements, understanding problems and thinking about possible corner cases. It’s a training course that combines videos and exercises.

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Engineering Research Software Product Management Product Manager 133

Product Innovation Educators

JANUARY 16, 2023

How do you think improv can improve your product work and your group? He holds degrees in Mechanical Engineering and has served as design lead and senior project manager for many of the nation’s largest engineering and construction organizations. The third stage is convergent thinking where we choose a solution.

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Construction Presentation Engineering Download 93

The Product Coalition

FEBRUARY 5, 2021

For people who come to the tech world later in their careers, perhaps after having worked in marketing or sales, facing the ‘tech wall’ that feels designed to keep them out can be disheartening. But the beauty of Product Management is that it sits at the centre of design, business, and technology. Take design for example.

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UX Planet

JANUARY 9, 2024

Photo by Hadija on Unsplash And actually wants to answer :) Imagine clicking “submit” on an online survey, not with a sigh of relief, but with a sense of empowerment. That’s the power of online questionnaires, a tool embraced by businesses all across the globe to collect valuable insights and drive decision-making.

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The Product Coalition

JUNE 17, 2021

For example, a company might have a dedicated Database developer who gets down to complicated database specific logic, a web designer (not to be confused with a graphic designer) who performs a fair part of Frontend work, or a DevOps engineer taking over all the deployments and maintenance.

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The Product Coalition

JUNE 28, 2020

Just like every forward-thinking business, we started pushing for more clients by sending out pitches on what we can achieve and subsequently our clients base began to grow in numbers. While the designer was busy sketching out the interface and other web pages, the dev was equally busy coding the dashboard and figuring out the integrations.

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UX Planet

JANUARY 18, 2024

As UX designers, our duty is to advocate for our users and help them make decisions for their benefit, even though our boss might not feel the same way. In this article, we’ll be talking about persuasive design, what persuasive design can look like, and how persuasive design can be useful or wrong.

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nulab

MAY 8, 2021

Some of the most overlooked jobs in the world are those of product designers and developers. When using a website or an app, few people stop to think about how it came to be. But those of us on the inside know just how much research, thinking, and planning goes into making a user-friendly product. Interface design.

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Research Software Product Research User Testing Customer Experience 93