The Accidental Product Manager

FEBRUARY 5, 2024

Products made for older customers are getting a makeover Image Credit: Katie Mims Who do you sell your product to? Is there a possibility that your product is being used by older customers? If this is the case, what you have done to make it easy for them to use your product?

User Testing 104

User Testing Customer Experience Product Management Product Manager 104

Alchemer Mobile

JULY 13, 2021

What is product experience? Product experience refers to the customer journey that takes place within the product itself, from a person’s first login to their last time using the application. Here are six steps to take in order to improve your product experience.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Product Management University

AUGUST 15, 2023

The biggest difference between product management and portfolio management is product management focuses specifically on the success of each product whereas portfolio management focuses on the success of the company (the portfolio) in chosen market segments.

Product Management 246

Product Management Product Manager White Paper Management 246

Userpilot

APRIL 30, 2024

Marty Cagan is a popular name in the product management world. In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. Marty Cagan is a well-known figure in the product management and technology industry. Who is Marty Cagan?

Analytic Tools 89

Analytic Tools Research Software Feedback Software Books 89

Lenny Rachitsky

APRIL 9, 2024

Why: The best operators in the world are too busy doing real work to have time to write publicly or explore the newsletter or podcast life. I want to create a low-risk, low-friction way for you to unlock the knowledge in your head, while benefiting the next generation of product builders and helping you explore the solopreneur path.

Data Visualization 120

Data Visualization ChatGPT Research Software Product Management 120

Alchemer Mobile

NOVEMBER 9, 2022

Product management is a challenging role, no matter what industry you work in. But with great challenges come great opportunities, and most product managers thrive on taking on new tasks and solving difficult problems. Product managers must live and breathe their product. Not enough time in the day.

User Testing 246

User Testing Feedback Software Technical Review Research Software 246

Userpilot

JULY 8, 2022

Ever wondered what your users think about your product’s features, UI design, and quality? Product experience insights help you understand how customers feel about your product, and how they react and interact with it. Product analytics helps you observe how users engage with your product.

Data Visualization 94

Data Visualization Customer Feedback Customer Experience Analytic Tools 94

The Product Coalition

OCTOBER 19, 2023

In product management, prioritization is the compass that guides teams towards their ultimate goal: delivering a product that pays off and truly resonates with their audience. It’s the practical tool that helps managers navigate the complex path of development. The product manager serves as the strategic actor.

Data Visualization 121

Data Visualization Customer Feedback Research Software Product Management 121

The Accidental Product Manager

MARCH 13, 2023

Pay-TV product managers are losing customers Image Credit: Mike MacKenzie So here’s a question for you. Who provides us with our television is starting to change and the Pay-TV product managers who have been providing this content are starting to come under a lot of pressure.

Customer Experience 65

Customer Experience Reporting Tools Product Management Product Manager 65

Userpilot

OCTOBER 29, 2023

We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! TL;DR Willingness to pay (WTP) is the maximum amount that customers are ready to pay for a product, while willingness to accept (WTA) is the minimum amount that would satisfy a seller.

Research Software 97

Research Software Feedback Software Analytic Tools User Testing 97

Product Management Today Submitted Articles

JULY 6, 2022

A user journey is a technique for gleaning insights about your users by observing their experience. Designing a mobile app involves building great user journeys.

Customer Feedback 124

Customer Feedback Customer Experience Definition 124

Userpilot

NOVEMBER 20, 2023

What is a technical product manager? This is the question that opens our discussion of technical product management. TL;DR Technical product managers work with engineering and development teams on the technical performance of software products. What is a technical product manager?

Analytic Tools 95

Analytic Tools Feedback Software Research Software User Testing 95

The Product Coalition

JUNE 10, 2022

How would you change the Amazon Fresh experience and how would you measure them? Assumptions: Amazon Fresh is an e-commerce site that allows users to shop for their daily groceries. Customers can access Amazon Fresh through the Amazon.com home page that directs them to the Amazon Fresh shopping catalogue. Interviewer: Alright.

Onboarding KPIs 135

Onboarding KPIs Customer Experience User Friction Product Management 135

Alchemer Mobile

JUNE 8, 2022

When brands listen to and act on the voice of the customer (often referred to as “VoC”), it can completely revolutionize the way their business operates. Voice of the customer templates. Definition of the voice of the customer (VoC). What do your customers not like? What do your customers want? What is VoC.

Data Visualization 241

Data Visualization Customer Experience Customer Feedback Download 241

Userpilot

SEPTEMBER 20, 2023

The eternal debate: product manager vs. project manager. In this article, we’re going to unpack the day-to-day activities of a product and project manager, describe the key areas of overlap and differences between these distinct roles, and, most importantly, cover how they can work together effectively.

Reporting Tools 99

Reporting Tools Customer Experience User Testing Research Software 99

Mind the Product

SEPTEMBER 19, 2023

What if your product is more than a product? What if your product is the experience itself? Let’s start with a step back and review the age-old definition of Product.

Customer Experience 137

Customer Experience Definition User Experience UX 137

UX Planet

APRIL 29, 2024

The MVP of the FIFA World Cup 2022 I recently took part in a workshop where the facilitator asked the participants about their definitions of MVP. Most of us viewed it as a functional product that provides value to users, even if it’s not perfect. Managers see MVP as the cheapest and fastest solution to satisfy stakeholders.

User Testing 77

User Testing Customer Experience Feedback Software Product Research 77

ProductPlan

JULY 19, 2021

McKinsey & Company’s report proves that product managers need to create an equitable user experience for their customers. . We find ourselves judging our own experiences, purchases, and solutions. If a product doesn’t meet our needs, we can find something more suitable for our needs.

Customer Experience 52

Customer Experience User Testing User Experience Reporting Tools 52

Product Talk

JUNE 1, 2022

Not having enough time is one of the main reasons people say they can’t interview customers every week. And this is not just an empty excuse—most product people’s calendars are packed. So the idea of trying to carve out time to recruit and schedule interviews might feel like an impossible task. But it doesn’t have to.

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Research Software Product Research User Testing Customer Experience 165

Product Innovation Educators

APRIL 15, 2024

He is a four-time author including best seller “The Amazon Way” and “Think Like Amazon,” as well as a sought-after business advisor and keynote speaker. They created value propositions for customers by doing the exact opposite of what the industry did. It was all customer-unfriendly. Start with customer centricity.

User Testing 114

User Testing Product Management Product Manager Product Research 114

Alchemer Mobile

NOVEMBER 23, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. We recently sat down with four product experts and asked them about their experiences in this field. What strategies do you use to prioritize your product roadmap?

Technical Review 245

Technical Review Feedback Software Product Management Product Manager 245

The Accidental Product Manager

NOVEMBER 14, 2022

Waste Management product managers are dealing with a lot of change Image Credit: eltpics. The product managers over at Waste Management have always had a lot to deal with. Just exactly how is a recycling product manager supposed to run a successful business when all of this change is going on?

Customer Experience 65

Customer Experience Product Management Product Manager Data Visualization 65

Userpilot

NOVEMBER 27, 2023

Next, collect information from relevant sources, like team member updates, customer feedback , or product analytics data. Project management and analytics tools allow you to automate the process of project creation. First, it allows you to objectively assess the effectiveness of your efforts. What are progress reports?

Data Visualization 94

Data Visualization Reporting Tools Analytic Tools Feedback Software 94

Product Innovation Educators

OCTOBER 30, 2023

Tips for creating customer use cases – for product managers Today we are talking about how to create and use customer use cases to guide product design. Our guest is Dr. Lilac Muller, VP of Product Management at Kymeta Corporation. 8:36] How do we create a customer use case?

User Testing 123

User Testing Reporting Tools Customer Experience Research Software 123

Alchemer Mobile

FEBRUARY 17, 2021

When brands listen to and act on the voice of the customer (often referred to as simply “VoC”), it can completely revolutionize the way their business operates. Definition of the Voice of the Customer (VoC). The voice of the customer includes answers to questions like: What do your customers like? Prevent Churn.

Data Visualization 264

Data Visualization Customer Feedback Customer Experience User Testing 264

Userpilot

JULY 15, 2021

SaaS product marketing is a service that’s applied to SaaS products and apps to generate demand and ultimately drive the adoption and retention of the product by the end-user. SaaS product marketing focuses on growing the product by onboarding users across all stages of the user journey.

Research Software 98

Research Software Onboarding KPIs Definition Product Marketing 98

The Product Guy

MAY 7, 2020

As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. . This article explores multiple aspects of product management. Understanding the Role Definition. Definition of PM role.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Product Coalition

JANUARY 11, 2023

A couple of weeks ago, I was attending a public Product Management event. One of the speakers said this: “it doesn’t matter which product you’re working on — if you’re not using AI, you’re missing out”. The next day, I was having a conversation with a customer, and she was asking about our plans to better support video.

Research Software 158

Research Software Product launches Technology Data Visualization 158

The Accidental Product Manager

JULY 11, 2022

Chinese product managers are trying to win over millions of Indian users Image Credit: Neha Singh. If you were the product manager for a new social media app, what would your #1 goal be every day when you went to work? There is only one answer to that question: to sign up more users for you app.

Customer Experience 65

Customer Experience Product Management Product Manager Reporting Tools 65

The Product Coalition

OCTOBER 9, 2023

Berlyne As product managers, we have all enthusiastically dived into customer feedback, hoping to find insights that will take our product game to the next level. Yet, time and time again, we hit a wall. Expressed needs are rightfully the basis of most iterative product developments.

User Testing 112

User Testing Data Visualization Customer Feedback Customer Experience 112

The Accidental Product Manager

MAY 8, 2023

With deliveries, sometimes later is better Image Credit: Javi The good news is that your customer has ordered your product. It’s going to take some time for you to get it from where you store it to their location. This means that your customer is going to have to put up with a delivery delay.

User Testing 65

User Testing Customer Experience Customer Feedback Product Management 65

The Accidental Product Manager

SEPTEMBER 18, 2023

Getting customers is hard, keeping them is even harder Image Credit: Stock Catalog There’s no question that streaming services are very hot right now. Sure would be good to be a product manager for one of them. Sure would be good to be a product manager for one of them. What’s going on here?

Customer Experience 73

Customer Experience Product Research Product Management Product Manager 73

The Product Coalition

JANUARY 12, 2023

And What You Can Do to Avoid Them Disclaimer: I don’t really believe you can ‘teach’ Product Management. You can only experience it, make your own mistakes and share your insights with the community. That’s what I did in 2022 and doing so, I also got to dig into a lot of clients’ products. targeted and user centric.

Product Research 124

Product Research User Testing Weak Development Team Customer Experience 124

The Product Coalition

SEPTEMBER 8, 2022

No matter what kind of product you have, the first order issue you’ll need to address as a product manager is Search Engine Optimization (SEO). If your product related content isn’t optimized for Google search, it’s much harder for your potential customers to find you. ahrefs I absolutely love ahrefs.

Data Visualization 137

Data Visualization Analytic Tools Reporting Tools Research Software 137

The Accidental Product Manager

OCTOBER 30, 2023

There is a big bet going on right now that really smart people are going to be able to create a digital world that we’ll all be able to put on headsets and drop into at any time. This all holds a lot of promise, but what does it mean for product managers? The Sandbox is popular with celebrities and entertainment brands.

User Testing 138

User Testing Product Management Product Manager Entertainment 138

Userpilot

OCTOBER 22, 2023

Chances are, you’ve got a truckload of dead, dormant users who have taken their revenue with them. Some of these never even made the switch from trial users to paid users. Bringing back dormant users and getting them to adopt your product brings greater ROI than acquiring new users.

User Testing 92

User Testing Customer Experience Customer Feedback Analytic Tools 92

The Product Coalition

DECEMBER 11, 2023

We all want maximum value for minimum effort or cost. In times of an economic downturn, it is very tempting to offer less for lower prices. But is it really what your customers want? Here’s how to look at it in order to make the right decision for your customers. But which one is more important? I decided to meet B.,

Customer Experience 78

Customer Experience User Testing Weak Development Team Research Software 78