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3 Empowerment Levels in Product Management

Roman Pichler

Listen to the audio version of this article: [link] Introduction To discuss empowerment in product management, I find it helpful to distinguish three main levels of decision-making authority, product delivery, product discovery, and product strategy, as the model in Figure 1 shows. [1]

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53 Questions Developers Should Ask Innovators

TechEmpower - Product Management

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” ” or “Are you developing for desktop, tablet, mobile, or all three?” The innovator/developer relationship needs to be a conversation.

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UX vs CX (User Experience vs Customer Experience): Explaining 4 Key Differences

Userpilot

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

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Product Managers Discover Older Customers

The Accidental Product Manager

Products made for older customers are getting a makeover Image Credit: Katie Mims Who do you sell your product to? Is there a possibility that your product is being used by older customers? If this is the case, what you have done to make it easy for them to use your product?

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The 3 Principles that Lead to Better Collaboration Between Design and Product Management Teams

Speaker: Felix Watson Jr., Product Manager at Google, and Terrell Cobb, Designer at Microsoft

As more product teams adopt agile working styles, poor collaboration between Design and Product Management can harm a team’s ability to create consumer and business value. In this webinar they will teach you: 3 principles that allow Design and Product Management to work together more effectively.

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How to Use Feedback to Improve Mobile Customer Experience in 4 Steps

Alchemer Mobile

From adding features to modifying the user interface, the directions you can take your mobile app are endless. The bandwidth of your development team, not so much. With infinite choices and limited bandwidth, how do you decide what to prioritize when it comes to improving your mobile customer experience?

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Navigating the Valley of Death: About Deep Tech Product Management

The Product Coalition

Sometimes investing in deep tech requires truly innovative product management strategies and frameworks. For example, venture capital investors are backing startups with the resources needed to accelerate research, develop pioneering products, and navigate the intricate regulatory landscapes associated with their innovations.

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Product Design & Customer Experience: An Innovative View on Inclusive Product Development

Speaker: Dan Jenkins - Human Factors & Research Lead – DCA Design International

It is a philosophy that encourages us to consider how size, shape, age, gender, sexuality, ethnicity, education levels, income, spoken languages, culture and customs, and even diets shape the way we interact with the world. More importantly, it is about designing products and services in light of this understanding.

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How Product Managers Can Shape Inclusive Futures with UX

Speaker: Bronwen Rees, Author and Lead Product Designer at Xero

We all want a world where everyone has equal access to digital information, just as we want all online experiences to be equitable. Many in the UX space reiterate that “knowing your audience” is paramount to developing great user experience, and that empathy is the cornerstone of UX.

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How to Reach Peak Performance With the Product Management Organizational Health Checklist

Speaker: Rina Vernovskaya, CEO, 280 Group; and Roger Snyder, VP of Marketing, 280 Group

The degree of maturity of your product management organization can directly drive your ability to satisfy customers and become more profitable. Some product management teams are really young and still learning the ropes. You will learn: The 3 major stages of maturity for a Product Management organization.

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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

A sustainable business model contains a system of interrelated choices made not once but over time. We’ll explore how to shift from ambiguous descriptions of value to economic modeling of customer benefits to identify value exchange choices that enable a profitable pricing model.

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How Product Managers Can Define a Product Vision to Guide Their Team

Speaker: Christian Bonilla, VP of Product Management at UserTesting

Every product team wants to build things users love. It’s why breakthrough products rarely happen by accident. Rather, they start with a strong product vision. Getting that vision right is one of the most important responsibilities of the product team. The goal may sound simple, but it’s hard to do.

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How Product Teams Can Benefit from Feature Flags

Feature flags offer great value to developers, but they can benefit product teams equally as much. Product teams can use feature flags to continuously deliver a higher-quality product to their end users, all while saving time and speeding up development cycles.

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Driving Business Impact for PMs

Speaker: Jon Harmer, Product Manager for Google Cloud

Move from feature factory to customer outcomes and drive impact in your business! This session will provide you with a comprehensive set of tools to help you develop impactful products by shifting from output-based thinking to outcome-based thinking.

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The Product Symphony: Orchestrating Success with Storymapping

Speaker: Jamie Bernard - Senior Product Director at Launch by NTT Data

In today’s dynamic business landscape, successful product management hinges on a keen understanding of customer needs and market dynamics. It serves as a catalyst to better align your entire organization, setting the stage for impactful, customer-centric product management.