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Lead Nurturing 101: How to get new customers beyond the free trial

Intercom, Inc.

The process generally involves communicating with people from the time they have a basic interest in your product to the point at which they are engaged enough to make a purchase decision. The hard part is converting them into long-term, loyal customers. Get it wrong, and it’s likely the whole experience will be ruined.

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12 Easy-to-apply Tips To Boost Customer Feedback Response Rate

Usersnap

Are you having a hard time scaling your customer feedback response rate? Getting customers to respond to feedback requests is a challenge for businesses of all stripes. According to Customer Experience Magazine , only 1 out of every 26 disgruntled customers will take the time to provide you with feedback.

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Experiment 08 – New Compact Magazine View Option

Roy Madden

Some users like to see a mix of images with the article summary, some people prefer to see only text, some people want more density, some less. In Experiment 08, we took that feedback into account and added a new density preference which can be applied to text only, magazine, and card views. Polish and bug fixes.

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UX Case Study: How We Designed A Bilingual Lifestyle Magazine

UX Studio

People are paying more attention to maintaining a healthy lifestyle in Dubai as well, but choosing healthy recipes and the right exercise plan can really take a lot of time. fit aims to make their audience healthier by listing all the information they need in one place. Lifestyle magazine Sport360.fit Arabic user interface.

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Monitor and research emerging threats with AI

Roy Madden

The core of Feedly for Threat Intelligence is an AI engine, called Leo, that automatically gathers, analyzes, and prioritizes intelligence from millions of sources in real-time. All this information is at your fingertips in near real-time via a powerful and intuitive search and tracking interface called Leo Web Alerts.

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3 Useful Methods for Gathering Generative Research Insights

UX Studio: Product Management

Generative research , sometimes referred to as discovery or exploratory research , is defined by Usertesting as “a method of research that helps researchers develop a deeper understanding of users in order to find opportunities for solutions or innovation.”. That’s why we do generative research.

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Miro’s Andrey Khusid on the art of distributed teamwork

Intercom, Inc.

But what happens when you take away the constraints of an actual whiteboard – the location, the space, and the time? Short on time? In our discussion we unpack what this means for them as a company and for their customers. We hear how sharing the pain that your customers experience is key to understanding it.