Mind the Product

JULY 30, 2019

Roisi Proven is a true product person: she has a penchant for imagining the worst, which she’s turned into a superpower to put all of her product decisions through a rigorous ethics test. The Black Mirror Test. Follow Roisi on Twitter or LinkedIn , and check out her work at Gower St Analytics. The Black Mirror Test.

Product Research 121

Product Research Customer Experience User Testing Testing 121

Userzoom

OCTOBER 10, 2019

” Web analytics solutions, such as Google Analytics, will provide statistics on web traffic including number of visitors, page views, bounce rates, where visitors are going etc, but does not answer the why question i.e., the purpose for the visit. ” and “What are they trying to do?” Example of a clickpath.

Data Visualization 86

Data Visualization User Testing Customer Feedback Customer Experience 86

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. Grand View Research research firm states that “Digital education is predicted to thrive with a wide array of beneficiaries across the geographical regions, age, and socio-economic conditions.”

Education 74

Education Research Software Feedback Software User Testing 74

Userpilot

MAY 13, 2021

Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Product intelligence helps product marketers use data to better understand consumers’ relationships with the products they love using.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

The Product Coalition

APRIL 13, 2021

Additionally, VR technology in Healthcare also extremely supports medical students to better practice performance, enhance visualization of space and human anatomy, which are essential to unprofessional doctors and students. Furthermore, lack of function will make doctors unavailable to collect essential data of the patients.

Research Software 113

Research Software Healthcare User Testing Entertainment 113

Centercode

APRIL 11, 2019

Whether it’s the rise of AI, CI/CD, or DevOps, the lines between testing and development are blurring. But as testing methodologies evolve and bleed into development, professional testers are questioning how this evolution will affect their role in product development. Many people are jumping on the test automation bandwagon.

User Testing 64

User Testing Feedback Software Product Research Testing 64

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. Many local and international design thinking companies offer similar services. Hence, at UX studio, we want to make sure the recommendations we make are based on solid grounds and research.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Userpilot

SEPTEMBER 1, 2021

best practices include: user-centered mindset, personalized messaging, continuous feedback loops, data-informed decisions. Use data collected from microsurveys to personalize the onboarding experiences. Build user personas and use the data to create relevant in-app experiences for each. Make data-informed decisions.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

The Product Coalition

MAY 21, 2020

Here we’ll go over the history of Product Design, the fundamental elements of good UX, and a who’s who of the design team. Apple’s Product Design Revolution Google’s Director of UX, Abigail Hart Gray , points to the iMac as an example of a big company first discovering the importance of aesthetics. And that includes the product world.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Userzoom

JANUARY 28, 2020

This week, we’ll look at how user researchers can get started with accessibility testing, design and compliance. . As a UX researcher, you are intimately familiar with identifying and solving problems. If you’re just starting out with web accessibility, you can do a lot by yourself with free tools and a little common sense.

User Testing 92

User Testing Research Software Product Research Customer Experience 92

Userpilot

OCTOBER 11, 2022

In that process, they’ll explore your tool, use it to solve their needs and continue doing so—which is what the CS team helps customers do. Excited customers will stick more with your tool than those who are having a bland SaaS experience. Used well, value exchange is a great tool for keeping customers glued to your product.

Feedback Software 97

Feedback Software Analytic Tools User Testing Customer Experience 97

Usersnap

APRIL 15, 2020

HD’s search function has always produced far more relevant results than Lowes in my tests. (I Q: In B2B products it’s hard to get reliable data sometimes. How do you identify if something is really friction or misinformed data? A/B testing either takes too long or doesn’t work at all.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Mind the Product

DECEMBER 29, 2016

Was it insight, opinion, guidance on how to get the best out of colleagues or to make your voice heard, career advice, best practices, or something more fundamental? It’s important to understand that we who are building these products and services know things that our users don’t. Practical Advice on Tools and Methodologies.

Technical Cofounder 112

Technical Cofounder Data Visualization Feedback Software User Testing 112

Balsamiq

DECEMBER 11, 2017

Amy served as the instructional designer and content author and Joe worked as a developer and UX specialist. Amy and Joe used Balsamiq to pass wireframes back and forth with edits before Joe finalized them in a low fidelity prototype for testing with stakeholders. Entertain fantastically bad ideas with your team mates.

User Testing 75

User Testing Weak Development Team Product Research Feedback Software 75

Intercom, Inc.

APRIL 5, 2018

So to be in charge, and to have people who were engineers and designers report to me, was very intimidating. When you’re managing someone in a completely different field, like engineering, design, product management or analytics, you don’t have experience doing what they do. They’re better than you at that thing.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Userzoom

OCTOBER 30, 2019

It’s an essential tool in any UX designer’s kit. Even if you’re experienced and have your own methodology, there’s a pretty major risk of skewing your data with your own assumptions. You’ll likely know all about creating user personas by now.

Research Software 68

Research Software User Testing Download Customer Experience 68

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Userpilot

JUNE 25, 2023

Hooked delivers insights into the psychology of user habits and engagement to design captivating products. Sprint presents a practical and efficient approach to problem-solving and innovation , empowering SaaS teams to test and validate ideas quickly. The Lean Product Playbook is a comprehensive guide to lean product development.

Books 98

Books Analytic Tools Data Visualization Product Research 98

Balsamiq

DECEMBER 11, 2017

Amy served as the instructional designer and content author and Joe worked as a developer and UX specialist. Amy and Joe used Balsamiq to pass wireframes back and forth with edits before Joe finalized them in a low fidelity prototype for testing with stakeholders. Entertain fantastically bad ideas with your team mates.

User Testing 40

User Testing Weak Development Team Product Research Feedback Software 40

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See It's my long-standing, strongly-held assertion that tech companies must choose either a services model or a product model.  Companies Investor pressure for a high-value market exit.  VCs

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Userpilot

MAY 23, 2022

The more your users stick to the happy path UX, the more they’ll see the value in your product and want to stay around. You can make this happen by optimizing the UX for unhappy paths within your product. Exception paths arise from fault conditions like data entry errors, and they don’t lead the user to expected outcomes.

Feedback Software 105

Feedback Software Analytic Tools UX User Testing 105

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. The voice search feature is supported by all the major smart TV producers.

Feedback Software 121

Feedback Software Technical Review Weak Development Team User Testing 121

Userpilot

MARCH 15, 2021

In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. They’re looking to be entertained.” To harness the incredible value of product-led growth, you need to have the right engagement tools.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

UX Studio

JULY 31, 2018

We don’t know what kids want, like, expect or think, says Kid UX Designer Sabine Idler. For instance, as a UX researcher, I must prepare for surprising reactions and behaviors when conducting a usability test with kids. Children react less consistently and predictably. They require instant visuals and feedback.

UX 107

UX Product Research Feedback Software User Testing 107

Userpilot

JANUARY 16, 2023

By gathering these insights, you’ll be able to direct your attention and deploy resources more effectively. You can calculate the time to adopt by looking at your user analytics to see how many days came between the event of users discovering a feature versus them actually starting to use it in their workflows. Breadth of use.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Userzoom

APRIL 6, 2020

Stephen Apap , Lead UX Researcher at Betsson Group, has been with the online gambling company for over 5 years now, delivering actionable insights and recommendations based on the voice and behavior of the consumer. How did you get into UX research? From here, it was a natural progression to the UX research team at Betsson.

User Testing 96

User Testing Product Research Research Software UX 96

Userpilot

NOVEMBER 11, 2020

DAUs/MAUs – Flow Analytics – Pirate Metrics – Time To First Value – Usage Analytics. Account Attributes are descriptive data (or metadata) associated with a record or user profile. An Activated user is one who has realized First Value from your service. Measurement Terminology. Account Attributes.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

UX Studio: Product Management

JUNE 12, 2018

Ethical design involves much more than the General Data Protection Regulation (GDPR). This happens mainly because business significantly under-represents user values against the myriad ways it monetizes their attention and data. Want to read more about our UX design process here? Ethical design > GDRP compliance.

Research Software 100

Research Software User Testing Data Visualization Customer Experience 100

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

ProductPlan

SEPTEMBER 8, 2021

However, even the conscientious objectors among us might not realize that they are indirectly purchasing from Amazon via Amazon Web Services (AWS) or its many subsidiaries. foot fungal cream, a family-sized bag of chips, and a pair of sweatpants) and the apps and services supported by AWS. All services are billed based on usage.”.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Amplitude

AUGUST 30, 2017

At the Product Analytics Summit in Seattle this past March, we chatted with some of our customers about how they use Amplitude as part of their product development toolbox. Feedback is one of the most powerful tools at your disposal. Back in the 80’s, Intuit released Quicken as a personal finance management tool.

User Testing 71

User Testing Analytic Tools Customer Feedback Feedback Software 71

Mixpanel

MAY 5, 2021

He was the Director of Product at Slack, focused on growth in the freemium, self-service business. As part of (7), evaluate the value of the feature/product on a regular basis, unshipping should be an option the team entertains. ” and “What data supports users actively valuing it? No credit card required.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Userpilot

FEBRUARY 14, 2021

Date-driven product marketing calls for collecting user data and personalizing in-app user experience based on that data. The tooltip you see above urges the user to improve their results by using A/B testing (an advanced feature of Userpilot). Want your product to drive your growth? A splash page is an excellent place to do so.

Feedback Software 98

Feedback Software Research Software Customer Experience User Testing 98

Business of Software Conference

APRIL 7, 2020

Auidence member: entertainment. Entertainment or an experience. Now, the thing is is that a lot of customers when they look at the different services provided, and the different products, and the different subscriptions there’s so many options. The reasons why customer service fails. What was it that he provided?

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Mind the Product

NOVEMBER 9, 2016

While gaming and entertainment are the first obvious applications of VR, the more interesting applications – and the ones we focus on here – are in B2B and B2C products and services. Communication tools like Slack, still fantastic. The underlying approach to managing a project, such as agile, works fine.

Weak Development Team 94

Weak Development Team Development Feedback Software User Testing 94