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10 Best Customer Lifecycle Management Software for SaaS

Userpilot

However, it’s not easy to pick a tool among the many suitable options in the market. An AI-powered customer success tool that helps identify and remove friction points across the customer’s lifecycle. This customer service and sales solution allows you to attract and retain users across the client lifecycle.

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More data, more problems? Here’s how Data Views in Mixpanel helps.

Mixpanel

With our recent release of Warehouse Connectors , we’ve made it easier than ever to automatically pull data from your source-of-truth warehouse into Mixpanel to analyze and glean insights from. A list of Data Views in Mixpanel. Don’t worry, we’ve thought of this too. But how do they work? Well, I’m very glad you asked.

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Explicit vs Implicit Data Event Tracking: What Is the Difference?

Indicative

When it comes to user interaction data, organizations have two options: Build a tracking plan and track specific event data needed to answer key questions. Collect all event data and decide how to use it later. What is Explicit Event Tracking? What is Implicit Data Event Tracking?

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How To Reduce Know Your Customer (KYC) Abandonment in 3 Steps

The Product Coalition

Despite being a vital safety and security tool, KYC failure is a significant headache for fintech apps. Don’t have the right docs: 38% of respondents report abandoning an application for a financial product because they did not have the right identity credentials, such as a passport or digital identity.

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12 KPIs to Measure and Improve Your Fintech App Onboarding

The Product Coalition

If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. There are challenges unique to financial services that become magnified when dealing with mobile devices. Chances are the ones you frequently use have a simple, intuitive app onboarding process.

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UserTesting’s Janelle Estes on using human insight to create memorable experiences

Intercom, Inc.

We track every metric, create all kinds of dashboards, and use them to inform our every move. But data, while extremely valuable, can’t tell the whole story. And that’s exactly why today’s guest, Janelle Estes , is so interested in human insight. Lots and lots of it. How can you capture it? Janelle: Yeah, absolutely.

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The Role of Oracle in Smart Contract Wallet: Connecting with External Data

The Product Coalition

Smart contracts are a powerful tool that automatically enforces the terms of an agreement between two parties, revolutionizing the way we conduct business. It is their inability to access real-world, off-chain data. Oracles are third-party services that act as essential bridges between blockchains and external data sources.