Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. Let’s call it the software development deli counter problem.

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. What is self-service software? Why is self-service software growing popular in SaaS? Product adoption tools for self-service software. Customer support tools for self-service software. What is self-service software?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

eG Innovations

FEBRUARY 10, 2022

The Azure Active Directory (Azure AD) is Microsoft’s cloud-based identity and access management (IAM) service and an identity provider (IdP). Infrastructure as code (IaC) and DevOps Pipeline require an App registration in Azure AD for their automation. Service Principal Object/Enterprise Applications.

Software Review 52

Software Review Technical Review Certifications Strategy 52

Userpilot

JANUARY 22, 2024

Customer success is a more proactive and holistic approach than customer support, customer service , or account management. In SaaS, the low-touch and hybrid models are more popular, while enterprise software – very high-touch, so consider your industry when choosing the model.

Analytic Tools 103

Analytic Tools Feedback Software User Testing Customer Feedback 103

Intercom, Inc.

JANUARY 5, 2022

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

AUGUST 15, 2023

Compare this to another example where a family owned packaging company has started developing software to automate a packing process. These differences in how a company’s shareholders, its board and management think about returns feed through to what can end up being substantially different approaches to product development.

Development 121

Development Technical Review Customer Experience Software Review 121

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Here, to help you, are five product management tricks and tools for every product leader. You’ve generated interest in your software. Value Proposition.

Reporting Tools 139

Reporting Tools User Testing Research Software Product Research 139

Userpilot

JANUARY 31, 2022

Product management specializations have trended upwards in recent months. These “specializations” often place focus around a specific set of skills or needs a company has, somewhat creating a division within the product manager role. Are we breaking apart the product manager role a bit too much? Product Management Skills.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

The Product Guy

MARCH 27, 2018

When I started my current product role last September, I had a textbook definition of what makes a great product manager. But on day one of the program kickoff, I already began to re-assess my initial definition! The quality of the code suffered while features were delayed. The results were not always positive.

Product Management 116

Product Management Product Manager Technical Review Software Review 116

Userpilot

APRIL 21, 2021

Put simply, good product marketing software helps your SaaS solve two fundamental problems: Build a product that users love on the basis of customer feedback Acquire and retain users of that product. Having the right software at your disposal can make product marketing significantly easier, especially if you’re new to the profession.

Analytic Tools 69

Analytic Tools Feedback Software Research Software Customer Communications 69

The Basics of Product Management

JULY 21, 2020

We will review each smart glass available today, including the newest entrant, Jio Glass. In fact, even the video promotes this smart glass as an essential tool for effective team management. Based on an effective product feedback loop , Google Glass enterprise edition 2 was launched in mid 2019.

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. New in – Best New Product Management Books in 2021. Product Management Books #1 – Continuous Discovery Habits [NEW! ].

Books 98

Books Research Software Feedback Software Analytic Tools 98

The Product Guy

AUGUST 1, 2019

A startup development team consisting of a product manager and two offshore engineers was facing major challenges in meeting client deliverable deadlines – repeatedly. Since there was no active grooming or planning session with the engineers, daily standups played the role of requirement review meetings. THE CHALLENGE.

Weak Development Team 149

Weak Development Team Software Review Technical Review Onboarding KPIs 149

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. Definitely. The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. Wondering if WalkMe product tours are worth the hype? Impressive?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. A good CEO, a good product manager does the exact opposite. It’s a relative term?—?some A bad CEO takes the credit and passes on the blame.

Data Visualization 106

Data Visualization Weak Development Team Technical Review Software Review 106

Userpilot

OCTOBER 11, 2022

While you can use Userpilot for collecting customer data and building segments, Salesforce will be good for customer relationship management software. Geographic segmentation groups your leads based on their geographical location: city, state, country, zip code, and time zones. What is lead segmentation? Geographic segmentation.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Experience 98

Userpilot

JANUARY 21, 2021

Easy to use (really no code required), moderately priced based on MAUs only (with all features available in all pricing plans!), But an Enterprise focus makes it unsuitable for smaller businesses. After installation, do you need to do any coding to make the most of it? Here’s how Salesflare does it, for example.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Userpilot

JANUARY 23, 2024

In this article, we’ll go over product positioning definitions and their types, then go over our process for creating a product positioning strategy that gets positive user feedback. Want to streamline and automate product management tasks to focus on important positioning strategies? Product manager persona example.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

The Product Guy

JULY 30, 2020

Product Managers (PM) need to effectively communicate product vision, strategic roadmaps and concepts to a variety of different stakeholders through the different stages of the product life cycle. A tool to support product managers is stakeholder identification and how this results in a stakeholder map. These are decision makers.

CTO Coach 156

CTO Coach Customer Experience Software Review User Testing 156

Amplitude

NOVEMBER 26, 2019

Data is often not accessible unless you can write code. You may not understand someone else’s definition or report. Francesca is a Product Manager. Not everything Not everything involving data is owned by one person or team, even at a large enterprise company. Our Product Manager friend, Sophia, knows this feeling well.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Intercom, Inc.

JULY 29, 2021

They needed to be really quick coming up with a new, adapted learning management system: “It’s the equivalent of going into an old house and stripping it back to the walls and having to really start from scratch again. And I think you need to think about people management the same way. From selling bikes to software.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

ProductPlan

JANUARY 7, 2022

Here’s how we define it in ProductPlan’s eBook, 100+ Product Management Terms You Should Know: Digital transformation refers to a company’s move to digital solutions to improve its operations or products. What’s Product Management’s Role in Digital Transformation? Let’s review a few best practices.

Analytic Tools 84

Analytic Tools Research Software Data Visualization Product Research 84

Tyner Blain

AUGUST 10, 2023

Lack of Purpose I’ve spent several years doing organizational transformation work for large enterprises. Yes there are opportunities to improve engineering practices, team structures, and project management cadences, but the principle benefits will come from removing the waste associated with building the wrong things.

Systems Review 52

Systems Review Customer Experience Software Review Weak Development Team 52

The Product Coalition

MARCH 25, 2022

At the beginning of this century, the term was used mostly for enterprise solutions, but with time, more customer-focused solutions appeared on the market. Online payments and banking apps have become must-have solutions on people’s devices because they allow them to manage finances without leaving the house or interacting with other people.

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116

The Product Coalition

OCTOBER 28, 2019

What No One Tells You About Being a Product Manager at an Early Stage Startup Over a year ago, I asked around, searched for books or articles, went to several talks but found very little advice on being a product manager at an early-stage startup. If any of these resonate with you, please reach out and let’s chat!

Startups 74

Startups User Testing Product Management Product Manager 74

Sachin Rekhi

APRIL 12, 2020

We've continued to refine our understanding of the definition of product/market fit, developed customer discovery techniques that can help guide us to product/market fit, as well as established several benchmarks to assess whether we've achieved initial fit. Counter-positioning.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Gainsight

JUNE 4, 2020

As new sales slow down due to uncertainties in budgets and spending, retaining customers is the easiest and more effective way to keep the cash flow going. With PX, we have our javascript code embedded in SaaS applications and thus get to witness every user’s clicks and actions, anonymously, across a healthy set of cloud applications.

Analytic Tools 52

Analytic Tools Customer Experience Customer Feedback Data Visualization 52

Usersnap

AUGUST 19, 2019

Effective two-way communication between clients and managers, designers and web developers is a crucial process that can make-or-break the company’s success. . Collaboration software is the ideal system that helps clients and web agencies to communicate, collaborate, share files and solve various issues on the fly. Project Management.

Web Development 76

Web Development Web Developers Feedback Software Reporting Tools 76

ProductPlan

JANUARY 28, 2022

Note: product consolidation has different definitions in different industries. But we are discussing product consolidation from a product management standpoint: turning multiple products into one. Let’s say your company sells enterprise SaaS solutions. That gives your enterprise buyer the chance to pick and choose.

Research Software 71

Research Software Weak Development Team Customer Experience User Testing 71

Userpilot

APRIL 25, 2024

For SaaS product managers, market research, including competitive analysis, is crucial. The choice between these depends on factors like your budget, time constraints, and whether you need exploratory data or definitive answers. It evaluates past strategies and gauges the potential success of new offerings.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Agile Velocity

MAY 14, 2020

We’ll share our definitions. (If While the Agile movement originated in software development, it has been applied to much more: from medical devices to spacecraft, as well as engineering, marketing, and education. Reference: Harvard Business Review Analytic Services Survey, Sept 2018). You Keep Using Those Words…. Accelerate.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

The Product Guy

OCTOBER 1, 2018

As a product manager, it can be quite daunting to start a new software product from scratch. Having a product vision and strategy can facilitate the definition and prioritization of features down the line, and ease the communication with stakeholders. Feature Definition. What change will it bring to the world?

Roadmap 133

Roadmap Customer Experience Workshop Document 133

Mind the Product

APRIL 27, 2017

A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. ” Well, by simply “building it”, the product managers have probably failed to focus on core problems, and instead jumped straight to prescribing a solution.

Framework 108

Framework User Testing Research Software Feedback Software 108

The Product Coalition

MAY 6, 2020

We understand that’s not an easy choice since you’re likely looking for a team that not only writes an excellent code but also grabs your vision, cares about your business needs, and contributes with its own industry insights and recommendations. It is an established boutique design and software development house based in Warsaw, Poland.

Research Software 78

Research Software Analytic Tools Feedback Software Development 78

The Product Coalition

JULY 13, 2022

FullStory is used by enterprises and large organizations but the platform has a few shortcomings: Mobile integrations. FullStory.com seems to be more geared towards enterprise and larger organizations. You might also be interested in 5 Firebase alternatives and competitors. Why is it worth considering FullStory alternatives?

Data Visualization 110

Data Visualization Analytic Tools Feedback Software Reporting Tools 110

Agile Velocity

FEBRUARY 6, 2020

A common definition for this word is “enforcement of a rule or method”. But let’s be honest here – typical Agile enterprise transformations are complicated! It stands to reason that most enterprises will need a reasonably comprehensive framework to leverage when pursuing full enterprise agility. SAFe is a framework.

Framework 59

Framework Agile Construction Enterprise 59