Who to Satisfy? Differentiate Buyers, Users, and Customers for Effective Product Decisions
Johanna Rothman
JUNE 21, 2023
In product development, we often use the words, “user” and “customer” interchangeably. Consultants do this all the time when they sell workshops. And sometimes, the Buyer delegates the content of the workshop to the Customer.) Enterprise product developers often have “preferred” or ideal Buyers.
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