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13 SaaS Renewals Best Practices For Driving Business Growth

Userpilot

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. SaaS renewal best practices for driving free to paid conversions include: Create a personalized onboarding experience to retain trial users.

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16 SaaS Account Management Best Practices

Userpilot

Managing customer accounts is a pretty tough job, but you know what’s even tougher? SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. What is SaaS account management?

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17 SaaS Customer Success Best Practices to Improve Customer Retention

Userpilot

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement.

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Product Dogfooding in Software Development: A Quick Guide (+Best Practices)

Userpilot

What does it have to do with product management or product design? TL;DR Product dogfooding is a testing practice. The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. It’s a widely accepted practice in many organizations. Let’s dive in!

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Managing Product Feedback at Scale

This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening up the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their input. How to set expectations for new development both internally and externally.

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Test Environment Best Practices for Software Development

Split

From the initial stages of design and development to the crucial phases of testing and deployment, each step in the software development lifecycle shapes the quality and effectiveness of the final product. Within this development lifecycle, a comprehensive test environment is critical for ensuring software reliability and performance.

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Best Practices for Healthcare Mobile App Development and Telemedicine Apps

Alchemer Mobile

While the pandemic certainly accelerated the healthcare industry’s digital transformation, it also meant some classic app basics or app development 101 principles fell to the wayside. Providing patients with multiple communication channels so they can select what works best for them builds trust between them and your organization.

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The 5 Product Discovery Secrets Every PM Should Know

Speaker: Jim Morris, Founder, Product Discovery Group

When teams solicit and act on customer feedback, they can cycle through ideas quicker, and find the best ones sooner. During this presentation, attendees will hear case studies, examples, and best practices gleaned from Jim's 25 years of using the Product Discovery Cycle. This is an exclusive session you don't want to miss!

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Products for Product People: Best Practices in Analytics

Speaker: Andrew Wynn, Senior Product Manager, Looker

As a product manager, you know how helpful custom tailored data solutions can be to doing your job well. Learn product analytics best practices from Andrew Wynn, Product Manager at Looker. How Looker incorporates analytics in their product development process. Who builds products for the product people?

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PM Development: How Product People Continue to Learn

Speaker: Greg Coticchia - CEO, Sopheon

With all the technological improvements relevant to product management, there is an increasing need to educate new product managers as well as upgrade the abilities of experienced professionals. Unfortunately, little has changed in the world of product management education, training, or preparation to meet today’s high demand.

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The Secret Formula to Staying Customer Conscious During Late-Stage Product Development

Speaker: Jordan Kyriakidis, Ph.D., Co-Founder & CEO of QRA Corp

It will not come as a surprise to any product manager that teams are always dealing with issues during their product cycle. However, despite the frustrations, the best PMs will keep a customer conscious approach. The specs and requirements can change midway through the development cycle.

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Managing Product Feedback at Scale

This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening up the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their input. How to set expectations for new development both internally and externally.

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Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.

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Feedback Management: A PM's Key for Continuous and Impactful Product Growth

Speaker: Hannah Chaplin - Product Marketing Principal at Pendo & Steve Cheshire - Product Manager at Pendo

Working with customers to improve product feedback management is a major driver of product-led growth. Consulting customers throughout the product development process enables businesses to focus on the features that matter. Best practices for measuring and analyzing customer feedback at scale.

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LLMs in Production: Tooling, Process, and Team Structure

Speaker: Dr. Greg Loughnane and Chris Alexiuk

Technology professionals developing generative AI applications are finding that there are big leaps from POCs and MVPs to production-ready applications. However, during development – and even more so once deployed to production – best practices for operating and improving generative AI applications are less understood.