The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. Jordan has a BS in Biology from Union College and an MBA & MS in Information Systems from Boston University’s School of Management. Signup to be a Mentor Today!

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. How do you notify your employees of a known service incident when they cannot access Teams or Outlook?

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

The Product Guy

DECEMBER 6, 2018

On one hand, everybody expected me to focus on the problems that will help them to succeed in their workflows or function, and on the other hand, I had limited time to give all the problems their due attention it. Therefore, it was important for me to be aware of the following three things: 1) Where should I start? 2) What should I solve?

Reporting Tools 140

Reporting Tools Customer Experience Product Management Product Manager 140

Agile Velocity

MAY 20, 2020

The recent Harvard Business Review (HBR) article “ The Agile C-Suite ” 1 and Forbes article “Agile Isn’t New: What’s New Is The C-Suite Embracing It” have prompted some good discussion around the Agile Velocity virtual water cooler. . Balancing the Agile Enterprise .

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Agile Feedback Software Data Visualization Research Software 77

The Product Guy

SEPTEMBER 27, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Department of Product

JULY 29, 2022

But a target customer for Audi may perceive higher value due to the connection to Porsche. Land and expand strategies explained New markets and disruptive products have more latitude to redefine what customers perceive and want. This is what is called a “land and expand” strategy with a low barrier to try a product.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

The Product Guy

APRIL 4, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Amplitude

JANUARY 23, 2020

But based on feedback, insights, and observations from the last decade of helping enterprise teams build their best products, we’re ready to make a few data-informed bets about what the 2020s will bring. Your data strategy should ultimately inform your product strategy, so you need to invest in it and be thoughtful.

Data Visualization 58

Data Visualization Government Analytic Tools Feedback Software 58

The Product Guy

JANUARY 5, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Guy

FEBRUARY 18, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Mind the Product

APRIL 27, 2017

Developers may be more comfortable knowing exactly what the finished product should “look” like, especially if the company views its design and user interface as a differentiator. . With a clickable prototype, an internal review board can see just how the finished product will look AND function. Choosing the Right Method.

Framework 114

Framework User Testing Research Software Feedback Software 114

The Product Guy

MARCH 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Coalition

JULY 25, 2018

On the other hand, if your product caters largely to enterprises, monthly churn as low as 1% might be acceptable. early stages when the subscription has just been purchased, middle stages when they are using your product or later stages when the subscription is due for renewal. Build a system that is scalable.

Reporting Tools 60

Reporting Tools Onboarding KPIs User Testing Customer Experience 60

The Product Guy

FEBRUARY 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

Userpilot

OCTOBER 28, 2020

Using the unique Driven Actions system (pictured above) you can set action triggers for different elements of the tour. WalkMe is popular with enterprise-level businesses, who appreciate its massive range of features (which go way beyond product tours – it’s an entire Digital Adoption Platform) and very high security spec.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Intercom, Inc.

FEBRUARY 5, 2019

Developing a sales strategy is one of the core activities every business will have to undertake. A well defined sales strategy is your path to meaningful, sustainable growth. When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming.

Outbound 177

Outbound Strategy Inbound Customer Experience 177

ProductBoard

DECEMBER 4, 2017

While the loudest voices in the company and customer base are pressuring us to build their favorite feature ideas, other teams are deciding what to build based on criteria that support a cohesive strategy. They develop pipelines to route insights from sales calls and customer support tickets to the product team for review.

Feedback Software 45

Feedback Software Research Software Reporting Tools User Testing 45

Roadmunk

SEPTEMBER 21, 2017

Author: First Round Review. Dear PMs, it’s time to rethink agile at enterprise startups. Author: First Round Review (or at least someone from there…). This interview with Ogi Kavazovic , CMO and SVP Product Strategy at Flatiron Health, outlines a tactical perspective for balancing these seemingly counterintuitive concepts.

Article 81

Article User Testing Product Research Technical Review 81

Mind the Product

APRIL 6, 2020

Our goal was to define how we would set and communicate the company strategy, and how that strategy would lead OKRs and backlog definition. Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. How will you win?

Product Strategy 112

Product Strategy Strategy Feedback Software Customer Experience 112

Modus Create

JUNE 7, 2022

Competitors with agile, modern platforms can gain a market advantage by offering capabilities that are too cost-prohibitive or technically complex for aging systems to implement. A performance bottleneck in a single area necessitates complex refactoring or the acquisition of additional infrastructure to bolster the entire system.

Enterprise 98

Enterprise Technical Review Customer Experience Software Review 98

ProductPlan

JUNE 1, 2023

But a lack of a clear company strategy (23%), poor prioritization (19%), misallocation of resources (17%), and underdeveloped roadmaps (17%) encompass the vast majority of misfires. They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

ProductPlan

SEPTEMBER 8, 2021

How did Amazon’s product strategy fare during the pandemic? Short answer: Amazon’s product strategy example lead the way). Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers. Britannica.com ).

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

The Product Coalition

DECEMBER 17, 2023

Photo by Alexei on Pxhere A few months after I joined Twiggle as the VP of Product, the CEO gave me a list of competitors to review. It impacted everything from the depth of the underlying technology to the product itself, the go-to-market strategy, and the entire business model. It could be that they do so among other things.

Technical Review 117

Technical Review Weak Development Team User Testing Systems Review 117

Sachin Rekhi

FEBRUARY 16, 2020

I instead define a product manager as driving the vision, strategy, design, and execution of their product. For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. Strategy: Product/Market Fit Hypotheses.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. We use a multi-touch attribution system. We actually have a bit of a system.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Business of Software Conference

OCTOBER 11, 2023

Attendee hub can be accessed via QR code on your nametag Code of conduct is available here Members of the team are wearing gray shirts Mayor Baldwin is unfortunately stuck in traffic, but Mark is more excited to meet her Mayor Baldwin will be presenting after the first speaker BoS is in Raleigh to stay: easier trip through immigration, bluegrass festivals, (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

MARCH 14, 2023

This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs. In-app guides are part of a self-serve onboarding strategy and they reduce support and customer success cost while increasing customer satisfaction. Pros of Spekit?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

eG Innovations

SEPTEMBER 17, 2021

A managed service provider (MSP) is a business that handles a customer’s IT infrastructure and/or end-user systems remotely, usually on a subscription basis. Support services that are operated transfer the management of a company’s IT assistance to a third-party service provider specializing in handling business IT systems.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

eG Innovations

APRIL 11, 2023

The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues. Most enterprise grade monitoring products provide AIOps enabled features such as metric thresholding, dynamic self-learning thresholding and alerting out-the-box.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Systems Review 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. In-app guides are part of a self-serve onboarding strategy and they reduce support and customer success cost while increasing customer satisfaction. You can find more reviews on G2 or Capterra. Overall users feel positive about Appcues.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

OCTOBER 25, 2022

There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Whatfix and Chameleon are good solutions for enterprises that look for a 2-in-1 solution for customer engagement *and* employee onboarding. Not the cheapest – Userpilot is a powerful, enterprise-level tool.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 24, 2023

In-app guides are part of a self-serve onboarding strategy and they reduce support and customer success cost while increasing customer satisfaction. Whatfix helps your enterprise company achieve that by unlocking the full potential of user segmentation and in-app guidance. Users just get access to help, when they need it.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Agile Velocity

JUNE 14, 2023

I sat down with Enterprise Transformation Coaches Randy Hale and Richard Dolman to discuss the benefits of Business Transformation, why it’s worth consideration despite the investment, and how you can get started. .” They go engage a top strategy firm to define the next version of their operating model and they get great insights.

Agile 59

Agile Customer Experience Technical Review Leadership 59

UX Studio

JANUARY 17, 2024

Design Aloud Podcast | Season 03 Episode 02 Listen and follow Design Aloud: Spotify | Apple Podcasts | Google podcasts Episode details Our conversation with Kate explores growth design, focusing on product-led growth strategies. So I wouldn’t even differentiate that. So there was a project about design system that I led.

User Testing 74

User Testing Research Software Customer Experience Product Research 74