Userpilot

JULY 19, 2021

Speed, convenience, how helpful the employees were, and friendly service were shown to be the must-dos with each being “important” to 70% of customers. The study showed that companies that get customer success right prioritize technologies that improved customer experience. What is a customer engagement platform (CEP)?

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Let’s have a look at them.

Research Software 59

Research Software Analytic Tools Feedback Software Data Visualization 59

Usersnap

NOVEMBER 16, 2021

Working with Chrome offers access to an immense repository of Chrome extensions and tools which make our daily tasks less of a chore. With the built-in developer tools, there seems to be no further need for more tools. It’s super-easy to provide visual feedback on prototypes or report bugs with this Google extension.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Revulytics

AUGUST 14, 2018

Depending on what you do (product management, software development, etc.), you may call it software usage analytics, runtime intelligence, software business intelligence, or software intelligence (if I missed your favorite please add it in the comments).

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Customer Feedback 66

Agile Velocity

MAY 3, 2024

Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture. Siloed transformation efforts at the team level can result in suboptimal outcomes and fail to address systemic issues that hinder agility at the organizational level.

Agile 92

Agile Data Visualization Feedback Software Reporting Tools 92

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results. Live chats – Drift.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Department of Product

OCTOBER 12, 2023

Meanwhile, a new product we came across this week imagines a future where your desktop isn’t a cluttered mess full of screenshots, downloads, folders and other random, disorganised files. Space OS, from Berlin-based startup Deta, thinks there’s a better way to run your desktop’s operating system. Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

Userpilot

APRIL 21, 2024

Userpilot is a product growth platform. ’ To create my goals, I use the SMART framework. SMART goal-setting framework. Prioritize middle- and bottom-of-the-funnel content, presenting your product as a solution to specific problems relevant to a particular user persona. Once the customer converts , stay in touch.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Alchemer Mobile

SEPTEMBER 3, 2020

According to a report by Statista , this is how various industries have been impacted by the pandemic. Read the full DAU report for all industries here. According to Statista’s report, this industry was the second most impacted by COVID-19 – and for obvious reasons. Food & Beverage (including QSR).

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Intercom, Inc.

FEBRUARY 1, 2022

The customer expectation gap has been widely reported on in the years since the pandemic, but our latest Intercom Customer Support Trends Report for 2022 shows that that gap has expanded further than ever. You don’t want to freak them out after all. . After all, if you don’t know, you can’t grow. .

User Testing 118

User Testing Customer Experience Data Visualization Customer Feedback 118

Revulytics

APRIL 17, 2019

Make Sure Your Software Usage Analytics Solution Was Designed For the Job. Most software companies want to know more about how their customers and trial users are engaging with their software. The solution has a name: software usage analytics. The solution has a name: software usage analytics.

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Feedback Software 66

Revulytics

SEPTEMBER 7, 2017

But even with the cloud’s increasing pervasiveness, on-premise software will not disappear. Talk to any CIO at an enterprise that made a substantial investment in on-premise software vs. SaaS and you’ll gather plenty of anecdotal evidence to that end. But even new enterprise software buyers are investing in on-premise software.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Intercom, Inc.

MAY 25, 2021

Download your copy of the thought leadership paper now. Not only that, but three of those top five slots are messenger-based: in addition to dedicated messaging platforms (such as WhatsApp and SMS), mobile applications with messaging capabilities and web-based live chat come in third and fifth respectively. Now, it’s second.

User Testing 260

User Testing Customer Experience Customer Feedback Product Research 260

Userpilot

JUNE 1, 2022

Google’s HEART framework is a method that focuses on improving the UX of your product. Combining the HEART framework with the GSM process helps you develop user-centered metrics, allowing you to perform a thorough analysis of your business plans. What is the Google HEART framework? Google HEART framework.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. Can you tell us a bit about the platform you’ve built and how it helps data scientists? Benn: For sure. Benn: For sure.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Reveal

NOVEMBER 1, 2023

While data visualizations have become essential, not all standard visualizations cater to specialized reporting needs. Enter DIY Custom Visualizations, a transformative feature we’re thrilled to introduce on our platform. Dive in to discover its unmatched benefits and how you can craft unique reports effortlessly.

Data Visualization 97

Data Visualization Customer Feedback Analytic Tools Reporting Tools 97

The Product Coalition

MARCH 29, 2021

Download the ’Scrum Anti-Patterns Guide’ for Free This transfer from product discovery to product delivery is a serious moment from the investment perspective. Join more than 100 peers from May 27–29, 2021 , for the Virtual Agile Camp Berlin 2021, a live virtual Barcamp using open space technology principles and practices.

Reporting Tools 139

Reporting Tools Product Research Weak Development Team Agile 139

Userpilot

JULY 11, 2023

We’ll also share and summarize 12 videos so you can get into user onboarding, customer service, and retention—right now. The best videos about customer service include: Valuetainment stories about great customer service. Simon Sinek’s take on the “service” part of customer service. Offering self-service support.

Customer Experience 97

Customer Experience Customer Feedback Feedback Software User Testing 97

ProductPlan

APRIL 1, 2020

In a world of browser-based solutions, experimentation and rapid iteration are sometimes taken for granted. Users don’t want to download and install updates regularly, plus there’s often no guarantee users will even bother at all with the latest version. Product Roadmaps for Computer Software Product Managers.

Feedback Software 59

Feedback Software Reporting Tools Roadmap Data Visualization 59

Modus Create

FEBRUARY 16, 2022

The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report. As a result, digital budgets are often confused with routine operational IT spendings such as servers or existing software development teams.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

The Product Coalition

FEBRUARY 22, 2021

TL; DR: Product Discovery Anti-Patterns Scrum has proven to be an effective product delivery framework for all sorts of products. The wave of agile transition projects, particularly in large, established organizations over recent years, has provided those frameworks with a tremendous tailwind. software is eating the world?—?,

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

Userpilot

APRIL 30, 2024

TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Reporting Tools 104

Product Innovation Educators

AUGUST 16, 2021

He also has written about the framework he uses in his book Rogue Waves. Awareness means thinking about the social, economic, and technological changes that will overlap to create rogue waves, impacting your organization. Just before COVID hit, we had funded a business unit that develops technologies for pandemics and medical issues.

Reporting Tools 115

Reporting Tools Product Management Product Manager Data Visualization 115

ProductPlan

DECEMBER 18, 2018

If you haven’t found the right objective goal-setting framework for setting roadmap priorities, consider Objectives and Key Results (OKRs). The OKR framework was popularized by Google, which attributes much of its success to this goal-setting model. What is the OKR framework? Objective: Increase Quorum user base.

Framework 67

Framework Roadmap Systems Review Download 67

Mixpanel

OCTOBER 21, 2019

Following up on the success of our 2017 Product Benchmarks Report, we’re happy to share the latest version of our flagship content piece. The 2019 Product Benchmarks Report breaks down the data you need to understand how your product stacks up. DOWNLOAD REPORT. For more insights and trends, check out the full report.

Data Visualization 40

Data Visualization Reporting Tools Analytic Tools Feedback Software 40

Mixpanel

OCTOBER 21, 2019

Following up on the success of our 2017 Product Benchmarks Report, we’re happy to share the latest version of our flagship content piece. The 2019 Product Benchmarks Report breaks down the data you need to understand how your product stacks up. DOWNLOAD REPORT. For more insights and trends, check out the full report.

Data Visualization 40

Data Visualization Reporting Tools Analytic Tools Feedback Software 40

The Product Coalition

JANUARY 15, 2021

During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment. Your product intelligence tool can guide you to the right moment.

Feedback Software 124

Feedback Software Systems Review Software Review Reporting Tools 124

The Product Coalition

APRIL 24, 2021

Given that Scrum is a framework with a reasonable yet short “manual,” this effect should not surprise anyone. Join more than 145 peers from May 27–29, 2021 , for the Virtual Agile Camp Berlin 2021, a live virtual Barcamp using open space technology principles and practices. Please share with us your tips & tricks. ?? Well, then: ??

Technical Review 116

Technical Review Agile Download Reporting Tools 116

The Product Coalition

OCTOBER 27, 2020

TL; DR: The Cargo Cult Agile Checklist for Download You want to know the state of agility in your organization? Here we go: Download the checklist, distribute it generously among your colleagues, and run a quick poll. And the damage is tainting the reputation of a great way to build software in complex environments.

Agile 97

Agile Fractional CTO User Testing Reporting Tools 97

Atlassian

FEBRUARY 15, 2022

The true cost of an agile transformation can be hard to measure, boiling down to a combination of process, people, and tools. First, you have to decide which framework or methodology works best for your teams; then, you spend time researching and getting buy-in, setting the stage for the cultural change required to adopt new ways of working.

Agile 78

Agile Reporting Tools Research Software Consulting 78

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. It might seem like a time sink at first, but thoroughly researching solutions will save you time in the long run. Gainsight PX is a complete Product Experience Platform.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Product Innovation Educators

APRIL 24, 2023

The ABCD framework for dealing with tensions in product management and innovation As product innovators, we encounter many tensions. We think about is as a system of tools. We use the ABCD framework: Assumptions Boundaries Comfort Dynamics [16:18] Assumptions How do we change the question we’re asking?

Research Software 99

Research Software User Testing Product Research Reporting Tools 99

Intercom, Inc.

JULY 1, 2020

With the right approach and proactive support tools – think Outbound Messages , Product Tours , and Mobile Carousels – you can provide every customer with the fast, personal help they need at the exact moment they need it. However, only 26% are sure they have the knowledge and tools to do so.

User Friction 239

User Friction Outbound Customer Experience Onboarding KPIs 239

Crafty CTO

JUNE 9, 2024

Typer from Tiangolo looks like a promising solution, by the way). Before I commit heavily to a particular technology or platform, I like to survey of the state of the art in that particular niche. platform, on the other hand, sits solidly in the center of mainstream, modern web / mobile.

Data Visualization 52

Data Visualization Dashboard Framework Reporting Tools 52

Userpilot

APRIL 29, 2024

It encompasses programming languages, frameworks, databases, product analytics tools, etc. TL;DR A tech stack refers to the collection of technologies utilized in developing an application. It includes programming languages, frameworks, databases, front-end and back-end tools, and APIs. Book a demo to get started!

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Definition 52

Product Innovation Educators

APRIL 26, 2021

The 2020 State of Agile Report found that only 5% of organizations have never used Agile practices. Each team includes people from marketing, education, customer support, and software development, as well as a product owner and Scrum master. New technology and tools are also helping make remote work easier and more connected. [18:27]

Reporting Tools 78

Reporting Tools Feedback Software Technical Review Agile 78

Gainsight

FEBRUARY 21, 2020

You’ll learn how to fix each of these mistakes as we guide you through the power of our Produce Experience Platform. The solution? Create a framework or charter that everyone needs to stick to. Download our TRUSt Framework for In-App Engagements to prevent a communication overload. REGISTER NOW. Register now!

Customer Experience 89

Customer Experience Data Visualization Feedback Software Analytic Tools 89