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SUNDAY REWIND: The art of product management with Ken Norton

Mind the Product

This week’s Sunday Rewind is an ask-me anything interview from 2022 with product coach Ken Norton. In it, he answers questions on the importance of soft skills, dealing with imposter syndrome and more besides. Read more » The post SUNDAY REWIND: The art of product management with Ken Norton appeared first on Mind the Product.

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It Comes With the Territory: Ways a Product Manager Can Manage Their Stress

The Product Coalition

Product management is one of those rare disciplines that entails huge fulfillment, but not without the stress and pressure that comes with… Continue reading on Product Coalition »

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13 SaaS Renewals Best Practices For Driving Business Growth

Userpilot

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells.

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How to build deeper, more robust relationships | Carole Robin (Stanford GSB professor, “Touchy Feely”)

Lenny Rachitsky

Brought to you by: • Eppo —Run reliable, impactful experiments • CommandBar —AI-powered user assistance for modern products and impatient users • The a16z Podcast —Featuring conversations with the founders and technologists shaping our future — Carole Robin spent over 20 years teaching the Stanford Graduate School of Business course Interpersonal Dynamics, affectionately known as “Touchy Feely.” After leaving Stanford, she founded a nonprofit

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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60 Seconds of Johanna’s Writing WIP for April 26, 2024

Johanna Rothman

My 60 seconds of writing this week is from the writing book. Enjoy! The podcast: The Transcript: I’m Johanna Rothman, and this is 60 Seconds of Johanna’s Writing WIP for April 26, 2024, where I read an excerpt of just a minute of some writing in progress. This excerpt is from the speaking book. How Early Should You End Your Presentation? I aim to finish the formal part of my presentation ten to fifteen minutes before the scheduled end.

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Best Practices for Manufacturers for Agile Product Development

Gocious Blog

Agile product development may have originated in the software world, accelerating the speed at which digital products are developed, tested, launched, and improved, but this doesn't mean that Agile only works for software products. Many manufacturers have adopted agile methods or a hybrid approach for developing complex cyber-physical goods, with Tesla leading the way as an innovative and pioneering company.

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How to Segment Customers for a Better Customer Experience

Userpilot

Wondering how to segment customers to increase their engagement with your SaaS product? If yes, this guide is for you! It covers: What customer segmentation is and its benefits. Different segmentation types. How to create segments. Customer segmentation use cases. Let’s get right to it. TL;DR Customer segmentation is the process of grouping users based on shared properties.

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I’m done talking about MVP, let’s talk about real products

UX Planet

I’m done talking about MVP, let's talk about real products The concept of MVP is so ambiguous it leads to confusion in product design conversations. When you hear “MVP,” what comes to mind? If you’re a regular person, you’ll probably think about the Most Valuable Player in some sporting match. However, if you’re reading this, you’re likely thinking about the famous (or infamous?

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Twitter’s former Head of Product opens up: being fired, meeting Elon, changing stagnant culture, building consumer product, more | Kayvon Beykpour

Lenny Rachitsky

Brought to you by: • Enterpret —Transform customer feedback into product growth • OneSchema —Import CSV data 10x faster • Heap —Cross-platform product analytics that convert, engage, and retain customers — Kayvon Beykpour was the longest-serving head of product at Twitter and was GM of Twitter’s consumer division until the platform was acquired by Elon Musk.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Rerun: Your first 90 days in product – Leah Tharin on The Product Experience

Mind the Product

If you’re starting a new role in product at whatever level, it can sometimes be difficult to get started, especially if you’re chucked in the deep end. In this week’s podcast episode, we speak with Leah Tharin, currently the Chief Product and Growth Officer at gotphotocom. She provides some insights on your first 90 days Read more » The post Rerun: Your first 90 days in product – Leah Tharin on The Product Experience appeared first on Mind the Product.

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Camera On: Mixpanel’s Mark Johnson

Mixpanel

This is Camera On, where digital builders call in to show us their workspaces and everything in them that helps keep them inspired and productive. How does Mixpanel’s Principal Designer stay in the zone? It’s some mixture of books on type, a very clicky keyboard, and thoughts of hot chicken. Mark Johnson gives us a virtual tour of his Brooklyn home office, where he keeps a tight ratio of designing new analytics features in Mixpanel to building new Lego trucks at his desk.

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How UX Researchers Can 4X Their Usability Test Response Rates With Userpilot

Userpilot

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. But when things don’t work out, we are reminded of the importance of eating your own dog food, aka using your own product to solve the problem you set out to address for your customers.

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4 plain language formatting tips your readers will love

UX Planet

Slash your walls of text and help readers glide through your content Continue reading on UX Planet »

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Dear Strategy 142: Practicing Diligent Follow-up

Dear Strategy

On this episode of Dear Strategy, Bob expands upon his 2 golden rules of small business success, starting with Rule #1. Tune in to hear tips on when, how, and why diligent follow-up should be practiced within your business. If you’re interested in strategy training or coaching for your business, please visit us at Strategy Generation Company. The post Dear Strategy 142: Practicing Diligent Follow-up appeared first on Dear Strategy.

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The five dysfunctions of a product manager

Mind the Product

Discover strategies to navigate common pitfalls within the domain of digital product management. Read more » The post The five dysfunctions of a product manager appeared first on Mind the Product.

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OpenAI Vision + Function Calling Examples

Crafty CTO

When OpenAI released preview Vision support in GPT-4, it had some major limitations, lacking many of the newest features available in GPT-4 Turbo, including structured output (JSON Mode) and function calling. I had to hack my Recipe Ingestor project, which applies GPT-4 Vision to ingest, structure and enrich legacy recipe images, to run in two passes as a workaround.

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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

Generative AI has changed how tech companies do business. About 73% of U.S. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. This includes the SaaS industry too. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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This Simple UX Mistake Can Cost You Over €20 Million— Change it ASAP!

UX Planet

Maybe you are unaware of the use of dark patterns on your website, but this simple mistake has already resulted in many companies being… Continue reading on UX Planet »

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Riding into the Future with Waymo’s Self-Driving Taxis

freshtrax

The future of transportation is here! On August 10, 2023, California approved an all-day pay-as-you-go self-driving taxi service that has the city of San Francisco buzzing with excitement. This new cab service will be completely driverless! What’s the appeal of this service and the evolution of self-driving technology? Let’s take a closer look at this new technology and its user experience.

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7 lessons from trialling Basecamp’s ‘Shape Up’ methodology

Mind the Product

7 lessons learnt from trialling the Shape Up product development methodology Read more » The post 7 lessons from trialling Basecamp’s ‘Shape Up’ methodology appeared first on Mind the Product.

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Introvert's Secret Weapon for Commanding a Room (And Turning Conflict into Growth)

People-First Product Leadership

As a product person, we’re constantly finding ourselves in situations where we have to engage the room (virtual, in person), speak under pressure and have difficult conversations. All of these situations are tricky, especially for those of us who are introverts and not naturally the loudest person in the room. It always makes me smile when I recall organizing team events and finding myself standing on a chair or table and calling everyone back from a break.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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6 SaaS Demo Best Practices to Run Successful Demo

Userpilot

Demos are crucial for your sales process success, which is why you need to learn SaaS demo best practices to create beneficial content. Think about it – would you ever buy a car without taking it out for a test drive first? Of course not! Similarly, you can't expect potential customers to come on board without a well-designed software demo first.

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We’re making it simpler and faster than ever to get started with Mixpanel

Mixpanel

It only takes 20 minutes to get started with Mixpanel. We think that’s important because onboarding a new analytics tool has traditionally been time-consuming, overwhelming, and confusing. We know you don’t really have the time for that, so you won’t find a more “instant” and user-friendly analytics solution than Mixpanel.

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10 Product Marketing Conferences For Marketing Experts In 2024

The Product Manager

Here are the best product marketing conferences of the year for product marketers, featuring both virtual and in-person events on brand positioning, digital strategies, and consumer engagement. The post 10 Product Marketing Conferences For Marketing Experts In 2024 appeared first on The Product Manager.

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What (and what not) to expect from a product mentor?

Mind the Product

Discover how to find the perfect coach for your product leadership journey, ensuring expertise, trust, and alignment with your needs.Learn what to expect from the relationship and maximize its impact with actionable tips for effective engagement. Read more » The post What (and what not) to expect from a product mentor? appeared first on Mind the Product.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Product Management for Higher Education

ProductPlan

The product management function in higher education is in a unique spot in its industry. At first glance, higher education may not seem like an industry that needs a product team filled with product managers. However, universities and colleges are the perfect places to employ product management principles. Consider it more deeply: educational institutions provide many products and services.

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What is a Segmentation Survey? Questions, Examples & Use Cases

Userpilot

How do you create a segmentation survey? What questions do you use for different use cases? How can you use them for better customer engagement ? These are the main questions the article tackles. Let’s dive in! TL;DR Segmentation is a process of grouping customers by shared characteristics. For example, age or product usage patterns. A segmentation survey is used to gather the data necessary to segment customers.

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CX Optimization Webseries APAC: Episode #2 – A/B Testing Strategies for Revenue Optimization

AB Tasty

Personalization is a hypothesis that needs to be tested Ben Combe, Data Director, Optimization & Personalization APAC at MediaMonks Hosted by Julia Simon, VP APAC at AB Tasty Featuring Ben Combe, Data Director, Optimization & Personalization APAC at MediaMonks Conversion Rate Optimization (CRO) is a user-centric approach that emphasizes long-term benefits over just leading customers to click on certain elements or CTAs.