Tue.Sep 05, 2023

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Internationalising products: Experiences after building digital products for over 30 countries

Mind the Product

From displaying dates and times, local payment systems through to customer mentality, internationalising a digital product can be fraught with issues that trip up the unwary. Read more » The post Internationalising products: Experiences after building digital products for over 30 countries appeared first on Mind the Product.

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How to Build a Customer Experience Roadmap to Improve CX

Userpilot

With all the best practices out there, improving CX without a customer experience roadmap can get overwhelming. Building a roadmap can help you understand your customer’s point of view, determine the CX tactics you should apply, and prioritize the tasks with greater returns. So let’s explore deeply how to collect data, design a customer journey, and create a customer experience roadmap that will help you improve product adoption.

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Leading cross-functional teams – Tobias Freudenreich on The Product Experience

Mind the Product

In this week's podcast, we were joined by Tobias Freudenreich, a product leadership coach and consultant based in Hamburg. This episode dives deep into the structure of cross-functional teams and explains how this structure can help us build great products that people love. Read more » The post Leading cross-functional teams – Tobias Freudenreich on The Product Experience appeared first on Mind the Product.

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How to Improve the Customer Experience and Drive Repeat Sales

Amplitude

Learn how Amplitude can help marketers derive value from existing customers by driving repeat purchases with personalization.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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The Important Product Manager Skill That You’re Missing

The Product Manager Coach Blog

In the world of product management, where technical acumen, strategic vision, and people skills intersect, there’s an often underutilized asset that many PMs overlook: the power of networking. While many senior product managers are familiar with the fundamentals of their role, it’s the ability to cultivate relationships that can set them apart.

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Usersnap’s joint journey with saas.group

Usersnap

We’re excited to announce saas.group ’s strategic acquisition of our user feedback platform. This collaboration propels us into a new chapter with commitment to innovation and growth, where user insights will continue to shape the future of product development. From the very inception of Usersnap, our mission has remained steadfast: to empower teams with a seamless avenue for collecting invaluable user feedback.

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Personalization Approach Remastered

AB Tasty

David Mannheim explains a remastered approach to personalization for long-term customer loyalty With over 15 years of experience in digital businesses, David Mannheim has helped many companies, such as ASOS, Sports Direct and Boots to improve and personalize their digital experience and conversion strategy.

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Justin Dickow at BoS USA 2023

Business of Software Conference

How Autobooks Reinvented Itself STRATEGY PRODUCT CULTURE Find out more about BoS USA 23 Book Now Learn how great SaaS & software companies are run We produce exceptional conferences & content that will help you build better products & companies. Join our friendly list for event updates, ideas & inspiration. Unsubscribe any time. We will never sell your email address.

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alue stream mapping: The ultimate guide | Roadmunk

Roadmunk

Reduce inefficiencies, increase product quality, and foster a culture of continuous improvement by value stream mapping your processes.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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How Product Goals Make it Easier to Create Sprint Goals and Reduce Feature Factories, Part 1

Johanna Rothman

A colleague, Tom, told me about this question he received in an interview: “The product owner and dev team cannot decide on a sprint goal, even after hours of discussion. They (the team) feel that the tasks for the sprint are too varied to manage to a single sprint goal. What should the Scrum Master do?” Here are all the assumptions in this question: We need sprint goals.