Tue.Mar 12, 2024

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8 Fundamental Lessons For Any UX Design Manager

UX Studio: Product Management

Whatever industry you work in, one of the ways in which you can grow professionally is by taking on a manager role. But where do you start when you’re on this part? While there are a lot of resources and courses to learn design or research, I believe things are slightly different regarding management. No matter how many new tools or techniques emerge, the fundamentals go a long way here – the basics for UX design managers, which you can read in this article.

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My podcast tech stack, workflows, and lessons—plus a giveaway!

Lenny Rachitsky

👋 Hey, Lenny here! Welcome to this month’s ✨ free edition ✨ of Lenny’s Newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. Don’t miss Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my PM recruiting service (we help you hire Sr.

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How to Holistically Monitor Mobile Release Health and Run Better Rollouts

Amplitude

The mobile release process doesn’t end as soon as your update goes live. Monitor the rollout to ensure the new version remains stable and isn’t negatively impacting key metrics or revenue.

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How to Use Userpilot Paths to Understand User Behavior? A Guide

Userpilot

Userpilot has been improving its analytics capabilities consistently to enable product teams to make data-driven decisions. Following Retention, Funnels, Trends, and Flow analytics, we’ve just launched Userpilot Paths. In this article, we explain what Paths is, how to create the report, its use cases, and compare it to similar features in other tools.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Software Is Not Insightful: Distinctions Between Data And Insight

The Product Coalition

Differences between “what happened” and “why it happened.

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Discover the Diverse Sources Behind Innovation

The Product Coalition

Let’s talk about the spaces, places and sources we explore to find new ideas.

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3 Tips for Developing Courses Your Customers Will Love

Gainsight

Kevin Costner’s famous quote from Field of Dreams , “If you build it, he will come,” still inspires millions, but it doesn’t apply to your digital customer academy. You can devote yourself to finding the perfect leader, setting realistic goals , and customizing every corner of your academy, but launching an impactful program requires more than a sturdy infrastructure; it requires courses that guide your customers to their desired outcomes.

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The First 90-Day Success Framework for New Product Operations Leaders

Dragonboat

Guest post from Maria Van Wambeke, Product Operations’ evangelist and Product Ops HQ community advocate. Starting confidently in a new Product Operations (Product Ops) Leadership role can feel overwhelming, especially considering the breadth of responsibilities within typically small Product Ops teams. Without a pragmatic approach, it’s challenging to pinpoint where your efforts will have the […] The post The First 90-Day Success Framework for New Product Operations Leaders app

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Transforming Customer Success Into a Revenue-Generating Powerhouse

Gainsight

This is a very exciting time to be in the Customer Success (CS) profession. As economies and customer expectations shift and evolve, we as CS professionals need to evolve with them. One main topic of discussion that is getting a lot of attention in the CS space is how Customer Success can be more of a revenue-generating department. There are a lot of ideas being thrown around as to how this can be done.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Leading Innovation, Encouraging Imagination & Managing Across Generations: A Conversation with Dr. Ray Gallant (Part One)

Clint Padgett – Project Success

Episode Information: Clint has a conversation with Dr. Ray Gallant, Vice President of Sustainability and Productivity at Volvo Construction Equipment. During their talk, Dr. Gallant discusses the importance of continuous learning in leadership development, gives advice for managing different generations of the workforce, and shares his thoughts on guiding teams through long-term, innovative projects.

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Your Guide to User Behavior Analytics (UBA) for SaaS

Userpilot

Collecting and interpreting user behavior analytics is crucial due to the extreme competitiveness in the SaaS space, which only continues to escalate. This guide will go over what user behavior analytics are, why they’re important, what you can track, and how to analyze user behavior. Read on to also find tools that can help you collect data, identify trends, and engage users to set your product growth on the right path.

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How Customer Support Prepared Me to Lead in Beta

Centercode

How Alex Larsen's hectic support tech days gave him beta test management superpowers.

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How KEEN Built a Continuous Discovery Process That Aligned Product, Design Marketing, Merch, and Insights

dscout People Nerds

With the right approach and an improved research platform through dscout, KEEN unearthed deeper customer understanding than ever before.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Webinar recording: 4 Skills Managers Need to Lead High-Performing Hybrid Teams

Agile Velocity

The post Webinar recording: 4 Skills Managers Need to Lead High-Performing Hybrid Teams appeared first on Agile Velocity.

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The Strategy Stack: Connecting Business, Product, and Technology Strategy

Roman Pichler

Listen to the audio version of this article: [link] Introduction My first product management job wasn’t exactly what you call a success story: I was part of a team that was called in to help with a new product development effort, and I ended up working with the lead product manager. While I learnt a lot in the process, the resulting product sadly failed.

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14 Company Activity Metrics SaaS Businesses Should Track

Userpilot

Tracking the right company activity metrics can help you measure and optimize your company’s performance, driving product growth. It can also help you pinpoint areas where your products or services fall short so that you can adjust and improve the health of your business. In this article, we will examine 14 of the most important activity metrics, how they function, and how you can monitor them closely.

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Feature Drop-Offs: Causes & 4 Ways to Reduce Them

Userpilot

When left unaddressed, feature drop-offs lead to user dissatisfaction and result in churn. This article helps you identify and eliminate them by answering the following questions: Why do users stop using certain features? How can you identify drop-offs with product analytics and user surveys? What strategies can you use to reduce drop-offs and improve the user experience?

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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SaaS User Management Tips and Best Practices

Userpilot

With several cloud-based software solutions popping up each day, SaaS user management is no longer an afterthought. The growing number of applications used by employees must be carefully managed to optimize product engagement and maintain security. This article explores key tips and best practices to streamline your SaaS user management process and create a productive and secure work environment.

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Navigation UX: Pattern Types and Tips to Enhance User Experience

Userpilot

The navigation UX determines how intuitive and efficient the product experience is. It involves all the elements that allow users to move through an app or web page, guiding them from point A to point B. That said, let’s look at the concept of navigation UX, explore the different types of navigation patterns, and implement some tips for enhancing navigation UX and improving product engagement.